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jumpstart912
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PostPosted: Sun Mar 20, 2005 10:11 pm    Post subject: 3 Way Calling Issue Reply with quote Back to top

I've read a bunch of info on doing a 3 way call. doing the #92-phone number, work to complete the call, but then I can not drop the caller. I can hit flash over and over and the 2nd call will not drop.

Any ideas?
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mbhn5204
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PostPosted: Sun Mar 20, 2005 11:49 pm    Post subject: Reply with quote Back to top

I got quite confused over your assertion that you dial #92-number. After doing a bit of looking I found two separate procedures for 3-way calling. I have always used the article=189 method without any difficulty. You are using article=698 procedure with difficulty. Since the features we use are Vonage based and not Linksys based, there seems no reason why you can't use the article=189 procedure and dispense with the #92 stuff if things work fine without it. Have you tried 3-way calling without using the #92? It would be a help to know what you have tried previously and how you arrived at using #92.

Oh, yes. You mention dropping the caller. 3-way calling does not work unless you do the calling. That means that you must initiate the call to the first party then initiate the call to the second party and finally hooking everyone up together. If someone calls you and then you decide to add a third to the conversation, things go a little haywire.

http://www.vonage.com/help_knowledgeBase_article.php?article=189&category=122

http://www.vonage.com/help_knowledgeBase_article.php?article=698&category=122

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jumpstart912
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PostPosted: Mon Mar 21, 2005 8:19 am    Post subject: Reply with quote Back to top

Ok, I'll be more specific:

I have two active lines off of a motorola 1005v adapter.

If I do the basic 3way calling procedure, as you show in the 189 article above, it wors like this:

Hit flash, get second dial tone, dial number of party, party answer. Hit flash to connect all parties does NOT work. I am stuck with the second party, and can never get back to the first party.

OR doing the #92 thing, like this:

Hit flash, dial #9218661234567 (or any 2nd party), party answers, I hit flash to connect the party, works fine, all parties in the call! Voice quality is fine, bandwidth is no problem. HERE's the problem, When done speaking with 2nd party, I can not get rid of that call. Hittting flash does not get rid of the call, and trying to use the hook on the receiver drops all callers.

Very strange.
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jumpstart912
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PostPosted: Tue Mar 22, 2005 1:39 pm    Post subject: Reply with quote Back to top

I've tried all types of phones with the same result.
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