Losing Internet on Wired PC but not on Wireless

Posts: 3 · New Forum Member Joined: Mar 20, 2005 Posts: 3

I just got my RT31P2 in the mail and had it set up. I've made a few calls (including international) and have been pretty pleased with the quality.

But I seem to be losing internet connectivity on my wired PC when I am on a call, while my wireless laptop experiences no issues.

My setup is as follows: Toshiba Modem -> BEFW11S4 -> RT31P2 -> Phone.

The wired desktop is attached to the BEFW11S4 router and I plugged a CAT5 from an available port on the BEFW11S4 into the internet port on the RT31P2.

My ISP is Roadrunned in NYC.

Any suggestions/help/comments appreciated!!!

Posts: 492 · Posted: Mon Mar 21, 2005 12:23 am Post subject:

You may have to adjust the Port Based Quality Of Service to a Higher Priority on the LAN Port in which you have your computer plugged into.

Just for reference on your setup, Vonage recommends hookup as you've got it:

http://www.vonage.com/help_knowledgeBase_article.php?category=45&article=220

Posts: 3 · New Forum Member Joined: Mar 20, 2005 Posts: 3

Ok..this is what I ultimately ended up doing since my old BEFW11S4 doesn't have that QoS settings:

1. Plugged cable modem to Phone Adapter (RT31P2)
2. Used Port 1 on RT31P2 and plugged it into Port 1 on Wireless Router (BEFW11S4)

I made the following changes on the BEFW11S4 Wireless router:
- Changed it from Gateway to Router
- Disabled DHCP
- IP for this device was changed to 192.168.15.2

The following are changes on RT31P2:
-Enabled DHCP
-IP for this device is 192.168.15.1
-QoS for Port 1 set to High - Enable - 8M

That's about all I changed. Thanks!