My call waiting feature only beeps once when there is an incoming call when I am on the line already. Can I fix this - sometimes I miss hearing that single beep. Thanks.
Unfortunately, customer service doesn't know this. I've tried to get them to decrease the number of beeps and was told that it can't be done.
I have an additional issue: When i answer an incoming call, then disconnect and go back to my original call, the other party and I both hear a loud and fast busy signal that won't stop. I have to hang up and call back...i haven't received an answer via email yet from customer service...
ToddlerTN Vonage Forum Evangelist
Joined: Feb 12, 2005 Posts: 482
Location: Nashville, TN
Vonage adjusted the call waiting for me on my first adapter. They can adjust how much time goes by between beeps. Then they had to send me a replacement adapter, and I can't get anyone to do the same adjustment...everyone I get there now says it can't be done. In fact, one of the Vonage reps here mentioned that whoever did it for me the first time would probably be fired for it...that makes no sense to me, but in any case it's not an easy thing to get them to do.
tod: are you talking about this: http://www.vonage-forum.com/ftopic4035.html I assume not since it has nothing to do with you or call waiting, but I don't remember the post/thread you're referring to.
Ahh, sorry, just noticed your question. I had PM'd a Vonage rep here out of desperation to try and get some help for this, and was told it's an unapproved setting and therefore the reps can't do it, and would probably be in trouble if they did.
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