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ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12

mknopick Posted:
We have a part
time vacation home
that we use. Can
I take my Vonage
adapter to that
...

In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Nov 09, 2014 at 09:50:11

Whitmarsh Posted:
This is an update
to my previous
post. After
many emails and
phone calls, I
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Nov 08, 2014 at 10:23:24

Whitmarsh Posted:
The 'Vonage box'
is a Grandstream
HT-701 ATA. If
you download its
Used Guide, you
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Oct 26, 2014 at 00:04:03

Whitmarsh Posted:
I have just
installed a V
system and it all
works fine except
for the date/time
on
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Oct 22, 2014 at 09:41:43

TUBSUB Posted:
Vonage router does
not recognize a HP
2270DW printer.
Current setup is:
Comcast-modem
...

In The Forum:
Vonage
Topic:
HP Printer setup issue
On Oct 05, 2014 at 15:28:26

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01


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troth
Vonage Forum Associate
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Joined: Feb 14, 2005
Posts: 11

PostPosted: Sat Mar 19, 2005 6:34 pm    Post subject: waiting for 24 to 48 hour call back not holding my breath Reply with quote Back to top

hmm this is the price we pay for an unregulated service!

anyway I have a pap2 direclty connected to a dlink 524 thats connected to my dsl modem, that was working fine (no network changes) but now I can receive calls but I can't dial out it just sticks with the dial tone. I've done the reset thing 10+ times I have called customer support 10+ times and they've hung up on me 3 times and the other times my hold times have been over an hour! So I'm getting a little tired of this but I'll keep on trying! And having call backs after being on hold for an hour really ****!
thanks
tr

ps if anybody has the answer for my current problem I'd love to here it!
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Mar 19, 2005 6:40 pm    Post subject: Reply with quote Back to top

what was the price you paid for a regulated service? apparently more than you were willing.
at any rate, what exactly is your problem? when you press a button on the phone the dial tone stays on (instead of going silent and allowing you to continue dialing)? if so, can you try another phone? what phone is it?

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mbhn5204
Vonage Forum Evangelist
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Sat Mar 19, 2005 7:33 pm    Post subject: Reply with quote Back to top

I don't quite understand. You're trying to dial out, right? You have a dial tone, right? "You can't dial out, it just sticks with the dial tone?" That's a tough one to decipher. Let's just narrow it down to "Can not dial out".

Ok, I have reviewed all my personal troubleshooting material and done several searches on the knowledge base. The only suggestion I can make for you is to replace your telephone.

Reebok is right. There is no condition in your PAP2 where you 1) Have a dial tone 2) Can receive calls 3) Have strange stuff happening when you try to call.

You will have to replace your telephone and see if the problem persists.

_________________
ISP: Comcast
Setup: Motorola SB5100 to RT31P2 to Local Machines
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troth
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 14, 2005
Posts: 11

PostPosted: Sat Mar 19, 2005 8:26 pm    Post subject: Reply with quote Back to top

Ok I'n not a telephony expert I don't know what it's called when the dial tone does not go away. Anyway your right it was the phone, it works with my normal co line but not with the pap2 ata.

thanks
tr
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