Posted:
Sat Mar 19, 2005 6:34 pm Post subject: waiting for 24 to 48 hour call back not holding my breath
hmm this is the price we pay for an unregulated service!
anyway I have a pap2 direclty connected to a dlink 524 thats connected to my dsl modem, that was working fine (no network changes) but now I can receive calls but I can't dial out it just sticks with the dial tone. I've done the reset thing 10+ times I have called customer support 10+ times and they've hung up on me 3 times and the other times my hold times have been over an hour! So I'm getting a little tired of this but I'll keep on trying! And having call backs after being on hold for an hour really ****! thanks tr
ps if anybody has the answer for my current problem I'd love to here it!
reebok Vonage Forum MVM
Joined: Oct 24, 2004 Posts: 3198
Location: Lakeland, FL
what was the price you paid for a regulated service? apparently more than you were willing. at any rate, what exactly is your problem? when you press a button on the phone the dial tone stays on (instead of going silent and allowing you to continue dialing)? if so, can you try another phone? what phone is it?
I don't quite understand. You're trying to dial out, right? You have a dial tone, right? "You can't dial out, it just sticks with the dial tone?" That's a tough one to decipher. Let's just narrow it down to "Can not dial out".
Ok, I have reviewed all my personal troubleshooting material and done several searches on the knowledge base. The only suggestion I can make for you is to replace your telephone.
Reebok is right. There is no condition in your PAP2 where you 1) Have a dial tone 2) Can receive calls 3) Have strange stuff happening when you try to call.
You will have to replace your telephone and see if the problem persists.
_________________ ISP: Comcast Setup: Motorola SB5100 to RT31P2 to Local Machines
Ok I'n not a telephony expert I don't know what it's called when the dial tone does not go away. Anyway your right it was the phone, it works with my normal co line but not with the pap2 ata.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New BomBloony New Today 2 Yesterday 31 Total 70005 Who Is On Site Visitors 157 Members 1 Total 158
†Limited time offer. Cannot be combined with any other promotional offer. Offer good for new accounts only. Limit one (1) Best Buy® GiftCards per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Card. Allow 8 weeks after the 61-day requirement to receive the Gift Card via email. The Best Buy® GiftCards® are registered trademarks of Best Buy®. Terms and conditions are applied to GiftCards. Best Buy® is not a participating partner in or sponsor of this offer. Vonage has the sole right to decide all matters and disputes arising from the Gift Card and all decisions are final. All taxes on gift cards are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Card sustained during delivery or product defects of any kind. In the event that the Gift Card become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value. \
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special, best Vonage cheap deals, free sign up offers or discounts.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Sign up page.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.65 Seconds and 220 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 2
Yesterday 31
Total 70005
Who Is On Site
Visitors 157
Members 1
Total 158
0.00