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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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jamn424
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Joined: Mar 08, 2005
Posts: 65
Location: Chicago, IL

PostPosted: Fri Mar 18, 2005 5:03 pm    Post subject: SBC to Vonage via Choice One, done in 30 days Reply with quote Back to top

Transfer finally done from SBC to Vonage, via third party Choice One. Choice One is my CLEC in Rockford, Illinois.

February 4, 2005 Awaiting Letter of Authorization
February 7, 2005 Letter of Authorization (LOA) Received
February 7, 2005 Transfer Sent to Carrier
March 16, 2005 Carrier Approved Transfer
March 18, 2005 Completed LNP Transfer

Well, finally the transfer is done. I dont know what caused the completion, but here are the steps I took:

1) emailed dslreports@vonage.com, and CEO (3/1/05)
2) Filed complaint with FCC (3/8/05)
3) Filed complaint with Illinois civil service commission (3/9/05)

I know for a fact, that after I emailed dslreports and CEO, ticket was created and my transfer was escalated. So that was good. When I called in, I found out that Choice one had verified my phone on 3/2/05. So the escalation did work.

So the completion could've been because of that. I know for a fact it wasnt FCC, because they say that it takes 30days. And maybe state helped, but usually they do a follow up call; which I didnt get. So it all points to Vonage for the completion.

Thanks for everyone's help in the forums. Got the complaint idea from rebus's forum: http://www.vonage-forum.com/ftopic3855.html.

Also came to realise that, it's not Vonage or current service provider that is fault. It's the middleman that handles the number transfer for Voange that is to blame. For those of you that dont know, Vonage has a third party that handles number transfers for them. They inturn contact your current provider. The problem is, sometimes those third party peeps have a huge back log that it takes months to get your port. For me it was choice one. So dont jump the gun and blame Vonage or your current provider.

But anyhow, third party handling number transfer is going to change soon. Vonage has found a new way to handle number trasnfers, which will be quicker: http://www.vonage-forum.com/ftopic4375.html.
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zodiac
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New Forum Member


Joined: Apr 08, 2005
Posts: 1

PostPosted: Fri Apr 08, 2005 8:44 pm    Post subject: Transfer completed in two weeks Reply with quote Back to top

Transfer from SBC completed in two weeks in San Francisco. I do not know the transfer agent.

    March 24, 2005 Letter of Authorization (LOA) Received
    March 24, 2005 Transfer Sent to Carrier
    April 7, 2005 Carrier Approved Transfer
    April 8, 2005 Completed LNP Transfer
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