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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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JezElysia
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Joined: Mar 14, 2005
Posts: 8
Location: Florida

PostPosted: Fri Mar 18, 2005 5:55 pm    Post subject: Reply with quote Back to top

ok, Just got off the phone with them and I could barley understand what he was saying. All he did was say to unplug my router and wait a few seconds, then plug it back in. I did that, and it is still not working. He said to wait for some time and i should have phone. Im still confused. Rolling Eyes Anyone else have any suggestions?
thanks!
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JezElysia
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Joined: Mar 14, 2005
Posts: 8
Location: Florida

PostPosted: Fri Mar 18, 2005 5:58 pm    Post subject: Reply with quote Back to top

Ok, I take that back about it still not working! i don't know what he did to it, but it is now working. Woohoo!! Thanks for all your help Reebok. Very Happy
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ToddlerTN
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Joined: Feb 12, 2005
Posts: 482
Location: Nashville, TN

PostPosted: Fri Mar 18, 2005 7:03 pm    Post subject: Reply with quote Back to top

Probably was never configured, as Reebok suspected. You found the right guy to help you out, especially over AIM.

Very cool that you went the extra mile, Reebok. That's an example of this forum at its best.

_________________
Comcast 6/768
Vonage customer since 01/05
RT31P2 running behind WRT54G w/Sveasoft Alchemy-V1.0 v3.37.6.8sv
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mbhn5204
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Fri Mar 18, 2005 7:17 pm    Post subject: Reply with quote Back to top

And then again it may be as simple as this:
http://www.vonage.com/help_knowledgeBase_article.php?article=458&category=47

_________________
ISP: Comcast
Setup: Motorola SB5100 to RT31P2 to Local Machines
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jpd
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 20, 2005
Posts: 30
Location: Bangkok, Thailand

PostPosted: Fri Mar 18, 2005 11:55 pm    Post subject: no dial tone Reply with quote Back to top

I'm setting up a friend's RT31P2. Lights solid including phone line 1 but no dial tone.

Planet ADE-4000 ADSL Modem Router->Linksys RT31P2->Line1 Phone

tftp tftp.vonage.net get test result is okay

firmware version 1.25.00
Voice Version 2.0.12 (L1)
Line 1 status is online and shows correct phone number
call1 status idle
call2 status idle

Line 2 status offline

Phone wire checked and works on other adapter. Phone obviously okay too. Rebooted twice.

Any ideas or help appreciated.

_________________
Vonage user since: 01-Oct-04
ISP Thai: TRUE SME ADSL 2560/512, Motorola VT1005v
SoftPhone - SPA-3102 with VoIP>PSTN and PSTN>VoIP
ISP USA: Qwest vDSL 1536/896, Linksys PAP2
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reebok
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Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Mar 19, 2005 8:18 am    Post subject: Reply with quote Back to top

that's a weird one. did you try plugging the phone into the other phone port? besides that, no idea.

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jpd
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 20, 2005
Posts: 30
Location: Bangkok, Thailand

PostPosted: Sat Mar 19, 2005 9:01 am    Post subject: Reply with quote Back to top

Very strange for sure.

I wonder if I update the firmware version to 1.27 it may help...? I sent a PM to ssantana for this.

This is a new account for my friend. I don't exactly know what he did so far when attempting to get it started himself but I suppose there is a slight possibility he plugged the power supply into 230vAC instead of 110vAC. If that was the case, I'm not sure what the ~24vDC would have done to the Linksys device when it is expecting 12vDC... but me thinks it should be less operational than what I currently see.

I hope he doesn't need a new device. Getting these things to Thailand in another relative/friends luggage is no easy task in itself. Unfortunatelly my existing Vonage account is too choppy to call tech support in the hours I am awake. Will try later...

Thanks all the same reebok.

_________________
Vonage user since: 01-Oct-04
ISP Thai: TRUE SME ADSL 2560/512, Motorola VT1005v
SoftPhone - SPA-3102 with VoIP>PSTN and PSTN>VoIP
ISP USA: Qwest vDSL 1536/896, Linksys PAP2
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aikidoka
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Joined: Mar 17, 2005
Posts: 1

PostPosted: Sat Mar 19, 2005 9:31 pm    Post subject: Reply with quote Back to top

I had no dial tone on my phone lines but finally called customer service. I didnt wait all that long for a human. It took some time and I had to be transferred to a technician to do some line testing but it works fine now. One glitch today when I think the 1.27 firmware update got pushed through. I had to power down and back up again to get the phone back.

The technician told me not to use the CD to set up the router.
fyi
new computer
windows xp home edition
sbc/yahoo dsl
pppoe
speedstream 5100 dsl modem
cybergenie phone system

before the service call I had to start up my sbc/yahoo dsl connection software in order to get an interent connection. Now I dont have to do that Smile internet speed tests a tad quicker 1.2 downloads previously now hitting 1.3 consistently Smile

Sound quality seemed fine when I was talking to a friend tonight until the modem reset and cut us off.

I am looking forard to cutting my landline to an absolute minimum w/only caller id for incoming calls and using Vonage for all my outgoing calls and business/fax. yes it is a business account.
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jpd
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 20, 2005
Posts: 30
Location: Bangkok, Thailand

PostPosted: Mon Mar 21, 2005 10:38 am    Post subject: Reply with quote Back to top

Okay, now have a much more stable ADSL connection from the local ISP after changing from res to business service. Still no dial tone but at least I can call Vonage from another account/router.

For the record: The Linksys RT31P2 "light was on but nobody home" problem described in my previous post was resolved by a very competent customer service dude. The problem was with inability of this factory version of the firmware (seen on the web interface as 1.25 by me was seen by the rep as version 1.28 ). The rep sent it 1.26.01 instead and after a reboot or two there was the first dial tone on this box. Good.

The whole process took about 35 min (30 of which was with the rep) and I used my own Vonage phone line to talk via the same network. For reasons I am not convinced are to do with internet quality of service alone, the RT31P2 timed-out when trying to get the upgrade automatically.

This whole issue seems kind of strange but I guess my point here is the customer service reps (who generally get slammed pretty hard in this forum) are not all the same in their amount of knowledge of the system. This guy knew what he was doing. In contrast, the one I spoke to yesterday truly sounded as if she was actually sleeping between reboots and had no better ideas than to send one version of the firmware update. Sometimes you get a good rep and sometimes not.

In any case, I have a Motorola VT1005v and a Linksys RT31P2 working on one ADSL line in Bangkok with crystal clear voice up and down on both at the same time and that is indeed a good thing. Cool

_________________
Vonage user since: 01-Oct-04
ISP Thai: TRUE SME ADSL 2560/512, Motorola VT1005v
SoftPhone - SPA-3102 with VoIP>PSTN and PSTN>VoIP
ISP USA: Qwest vDSL 1536/896, Linksys PAP2
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