Its about time!!! Have DSL Internet with Vonage, and cancel the Bell landline. I bet people have been waiting for a long time for this!
Later this month, Bell Canada will begin allowing customers to subscribe to high-speed Sympatico service over wire pairs that do not also carry local phone service.
I read this in the paper a few weeks ago. I would never switch to Bell Sympatico. I had them in 2001 for about 6 months and the speed was terrible. I moved here from Halifax and had Cable high speed in Halifax. I did not realize that DSL was so much slower. It was a mistake going with Bell when I moved here. Their customer service is very rude and inefficient. It's consistently rude and inefficient. I switched to high speed cable and am very happy with the faster speed and excellent customer support. I still have my Bell cell phone, and since May 2004, my bill has been coming with a different charge that even customer service cannot figure out. It's a constant fight and battle to get them to remove the charges from my bill each and every month. I never know how much I will owe them from month to month. Features keep disappearing, things I was supposed to get for free are all of a sudden charged to my account. Of course this only started happening when I signed a 2-year contract with Bell Mobility. However, once that 2 years contract is over this December, it's goodbye Bell forever. I'll never deal with them again. They can provide naked DSL all they want!
Cable High Speed is the best way to go with Vonage.
At least this will now give everyone the opportunity to say goodbye to their landline with Bell, whether they have Cable or DSL. Thats the important thing. No one likes paying Ma Bell the $30 to $40 a month for a basic line with no free long distance and no included features.
Cable High Speed is the best way to go with Vonage.
That really depends on your neighbourhood. When I lived in Scarborough, ON, my cable was *slow*... no more than 10 - 20kb/s during prime time. Now that I've moved to Markham (into an estate style neighbourhood) I get ~600kb/s.
I also lived in Waterloo when I went to university... My DSL was always a consistent 300kb/s.
For cable/dsl it really depends on your area and line quality. Hard to say which one is better.
As for rude customer service... I haven't found that to be the case with DSL or Cable... but they're both CLUELESS!
Last edited by coolspot on Fri Mar 18, 2005 10:25 pm; edited 1 time in total
DarKev Vonage Forum Evangelist
Joined: Jan 25, 2005 Posts: 336
Location: Gatineau, QC
That is true, but just the shear fact that they squeezed every nickel and dime out of us when they had us by the balls. That irks me. I think that alone is enough to make me leave them. They have not been loyal or trustworthy to their customers. I only have one hook into them now - my cell phone, and it's a nightmare. I cannot wait to get it disconnected. I'll be popping open a nice bottle of wine when the day comes to have the Bell Mobility service disconnected. I'm kicking myself for signing the 2-year agreement in December 2003.
I'll be popping open a nice bottle of wine when the day comes to have the Bell Mobility service disconnected. I'm kicking myself for signing the 2-year agreement in December 2003.
If you renew... make sure you talk to their customer relations people... they often give MUCH sweeter deals than regular customer service. For example with Rogers, you can get a 700 minute plan, unlimited, evenings/weekends for 45.00. 20.00 for a 250 minute UE/UW plan. These plans are only available from customer relations.
I'm sure Bell has a similar department you can call
DarKev Vonage Forum Evangelist
Joined: Jan 25, 2005 Posts: 336
Location: Gatineau, QC
Nope. The bottle of wine I am going to open is to celebrate getting rid of Bell Canada once and for all. They are a monopoly. This is why I am ecstatically happy that Vonage came along.
Bell would be sucking the money out of your wallet if it weren't for Vonage and Primus. Why bother to give them another red cent?
It's the same as long distance. They used to charge anywhere from 58 cents per minute, to 1.30 per minute even to call in-province. Competition came along and they dropped their prices to a dime! Then they jacked up local service from $12 per month to $20 or more and charged for a lot of cheap features. Now they add network fees onto your long distance plans. Charge for touch tone dialling capability. They have a phoney CRTC charge on cell phones of $6.95 per month which they call their licensing fee. It's outrageous. Who would be crazy enough to stay loyal to a company that has clearly tried to steal from its customers?
They have a phoney CRTC charge on cell phones of $6.95 per month which they call their licensing fee. It's outrageous. Who would be crazy enough to stay loyal to a company that has clearly tried to steal from its customers?
Ya I know eh... Rogers, Fido, Bell, Telus, they all have that 6.95 fee. I bet they're in it together!
The new Virgin Wireless Plans look tempting... but the plan is not really geared towards heavy users.
Bell says naked DSL within the month, Vonage says 911 and maybe 800/310 within the month. If these companies follow thru, this could be a big month for Voip in Canada.
Darkev: You don't like Bell. We get the point.
DarKev Vonage Forum Evangelist
Joined: Jan 25, 2005 Posts: 336
Location: Gatineau, QC
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