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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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SevenMonthsPlus
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Joined: Mar 17, 2005
Posts: 7

PostPosted: Thu Mar 17, 2005 8:46 pm    Post subject: Waiting Since August 16th Reply with quote Back to top

Vonage received my existing number transfer authorization form on August 16th of last year. Since then, I have received numerous canned email messages that are useless. My calls to customer service, when I can get through, have resulted in promises of "escalation," management call backs, etc. To date, they have not been able to even describe what the hold-up is. I get lot's of "well, um, like, um, like you know, like um I don't know." They can't even tell me if the problem is with BellSouth or if it is Vonage's service provided.

I am wondering if I ought to just forget Vonage and try CallVantage or Time Warner?
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Kaboom
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Joined: Mar 19, 2005
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PostPosted: Sat Mar 19, 2005 3:42 pm    Post subject: Do what I am doing right now Reply with quote Back to top

Dear August 16th,

I hear your pain. I am in the same boat, although I did not let it go as long as you did. I am waiting on hold for a Supervisor at Vonage right now. The call is going on 2 hrs. 16 mins as of right now, Thank God for speakerphone.

I have inquired with my local carrier to find out that no such request has been made yet and my dozens of inquires to Vonage and complaints are virtually unanswered so I am giving this supervisor one last chance to give me a deinate answer TODAY or I am cancelling. I can switch to DSL broadband for $14.99 per month which will end up costing about the same as Cable internet and Vonage service.

I thought that service was poor at my current/previous service provider! It certainly is better than with Vonage!!! Isn't it in their best interest to followup on these transfers very carefully? People will get impatient and tired of paying for 2 bills each month just as I am.

Forget that crap. I cannot stand being ignored when I have a question or concern.
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SevenMonthsPlus
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Joined: Mar 17, 2005
Posts: 7

PostPosted: Sat Mar 19, 2005 5:26 pm    Post subject: Let me know if that works Reply with quote Back to top

The last time I called customer (no) service, I was told a supervisor would call me back by the next day. That was several days ago... still waiting for that call. It was funny, the customer service rep promised that they would not send another useless email. At least they kept that promise.

Please report back if you are given a date or not.
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SevenMonthsPlus
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Joined: Mar 17, 2005
Posts: 7

PostPosted: Thu Mar 24, 2005 8:56 am    Post subject: What's the record? Reply with quote Back to top

I wonder what the record is for the longest amount of time to port a number? I'm *only* a week or so over 7 months. I know there are others that went over 8 months. If I win, what's the prize? Right now, I'd settle for a call from Vonage telling me they are going to port my number.
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seattlezoid
Vonage Forum Master
Vonage Forum Master


Joined: Jan 30, 2005
Posts: 156

PostPosted: Thu Mar 24, 2005 9:58 am    Post subject: Reply with quote Back to top

Last I heard they were giving out shirts and hats!

Are you getting credit from Vonage for those 7 months? I think they will do that for customers waiting over "20 business days"

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SevenMonthsPlus
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Joined: Mar 17, 2005
Posts: 7

PostPosted: Thu Mar 24, 2005 10:04 am    Post subject: Credit Reply with quote Back to top

Yes, I have received credit. However, I am still paying BellSouth a ton of money and the reason I wanted to switch to Vonage was to reduce my monthly expense.
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