RT31P2 Firewall

Posts: 12 · Vonage Forum Associate Joined: Mar 16, 2005 Posts: 12

Is the TR31P2 Firewalled? I cant log into it with 192.168.15.1 and admin as password. I have not been able to run a server sence installing this router. Help please =)

Posts: 482 · Posted: Wed Mar 16, 2005 7:01 pm Post subject:

Is the PC you're using connected on the LAN side or the WAN side of the router?

Are you getting prompted for authentication?

A little more info on your network config would keep people from having to ask questions and might bring you more help.

Posts: 12 · Vonage Forum Associate Joined: Mar 16, 2005 Posts: 12

Im pluged right into it on the Lan side and yes im getting prompted as i said i cant log in, gives the "401 Authorization Required
This server could not verify that you are authorized to access. Either you supplied the wrong credentials(e.g., bad password), or your browser doesn't understand how to supply the credentials required." after 3 atempts.

Posts: 12 · Vonage Forum Associate Joined: Mar 16, 2005 Posts: 12

I have looked around and the password SHOULD be admin and black username but thats not working. And yes i have tryed admin/admin

Posts: 12 · Vonage Forum Associate Joined: Mar 16, 2005 Posts: 12

blank username not black sorry

Posts: 482 · Posted: Wed Mar 16, 2005 7:41 pm Post subject:

2027 wrote:

yes im getting prompted as i said i cant log in

"I can't log in" doesn't mean you're getting prompted. You also said you couldn't connect to it at 192.168.15.1 and asked if it was firewalled. One could reasonably assume you meant there was no response from that IP address.

I'm trying to help you. Don't get bent because I didn't read your mind.

Posts: 482 · Posted: Wed Mar 16, 2005 7:46 pm Post subject:

When I asked for more info on your network config, I wanted to know how things are hooked up, and specifically if there are any other routers on your network. I will assume that you would have mentioned it if there were.

I'll also assume you've never logged into the router before, so your router should already be set at the defaults, in which case this procedure won't change any settings you may have customized.

On the back of the unit is a little recessed button labeled "reset". Hold that button in for about 20 seconds and it should reset the router to the default settings, including the login password.

If you still can't get in with "admin" after that, then we'll take it from there.

Posts: 12 · Vonage Forum Associate Joined: Mar 16, 2005 Posts: 12

Well it worked Im now able to log in, but my phones dead =) heheh Thought that might happon. Do I email Vonage to have em fix my router now ya think?

Posts: 482 · Posted: Wed Mar 16, 2005 8:50 pm Post subject:

Well has the phone ever worked for you? When did it stop working, just when you reset the router? What does it say under the voice status page in the router?

I know you're thinking I sound like a jerk here, but I'm having to pull every little piece of information out of you. Doesn't it make sense that you might want to give the detectives here as much evidence as possible to solve the mystery? Beyond asking for help, you're not making much of an effort.

Posts: 482 · Posted: Wed Mar 16, 2005 8:53 pm Post subject:

On second thought, that sounds like a good idea. Just email Vonage and have 'em fix your router.