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EJK80 Posted:
Hey folks. Last
week a naked dsl
company
reconnected my
service after
disconnecting
...

In The Forum:
Hard Wiring - Installation
Topic:
A Naked DSL Disaster
On Dec 02, 2008 at 23:23:27

kdf55 Posted:
IF you would do a
search on
cancellation fee,
you will see that
it has been
reported
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 23:15:15

adjonline Posted:
Well I suppose
that comes down to
personal
preference.
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:48:25

roscopco Posted:
once again if she
calls the v-access
number in the uk
you don't need a
virtual uk
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:46:36

adjonline Posted:
She will be billed
at UK rate to a
virtual number,
but the $4.99 you
pay makes it a
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:26:23

George_ Posted:
First, I have no
contract with
Vonage. Companies
that do charge a
disconnect or
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 22:14:47

kdf55 Posted:
Read your Terms of
Service. It is
spelled out
completely in
there. It has a
cancellation
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 21:59:26

George_ Posted:
I have 2 lines
with Vonage. I
just cancelled 1
of them as I no
longer needed it.
I was
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 21:37:28

butterman Posted:
Will do. My
billing cycle ends
next week, I'll
post an update. I
have a feeling
that
...

In The Forum:
Vonage
Topic:
Rate Increase
On Dec 02, 2008 at 20:38:53

jvocioni Posted:
Hey
Butterman, I
agree that the
router/firmware
are common setup;
I'm uncertain
...

In The Forum:
Vonage
Topic:
VTA - WRT54GL Tomato Firmware Issues
On Dec 02, 2008 at 19:55:31


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lsg0622
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Joined: Mar 16, 2005
Posts: 6

PostPosted: Wed Mar 16, 2005 9:07 am    Post subject: Switch over from time warner digital phone to vonage Reply with quote Back to top

I recently had time warner digital phone installed. They do the installation for free, which includes them connecting the phone adapter directly to a jack in my home so that all the phones in the house can use the service. The technician also went outside and did something to the outside jack. I assumed that he disconnected the outside wiring, but not 100% sure. My question is, I would now like to switch to vonage which would save me $15 a month. If I switch to vonage, did TW digital phone actually disconnect the outside box from the local POTS? Do you know if TW digital phone connects to the local POTS at all?

Thanx
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pitroad
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Joined: Oct 28, 2004
Posts: 61
Location: Raleigh, NC

PostPosted: Wed Mar 16, 2005 10:09 am    Post subject: Reply with quote Back to top

I switched from Time-Warner several months ago also. Loved their service but why pay so much more. You actually get more bells and whistles with Vonage. To answer your question the t/w tech disconnected bell-south at the box (located on my screened porch). I watched him do it. When I switched over to Vonage I just connected to an existing phone jack next to my computer and I have service throughout the house. T/W does an excellent job .... at least they did for me. If the cost was close I would keep them for their customer service. Vonage has been OK. I use my cell for lots of calls so my home phone is not as important as it once was. Anything beats Bell-South.
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IndyVOIP
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New Forum Member


Joined: Jul 13, 2005
Posts: 1

PostPosted: Wed Jul 13, 2005 10:27 am    Post subject: There's a reason TWC costs more Reply with quote Back to top

Yes, TWC Digital Phone does cost more, but you are paying for superior value and service. Time Warner's service is engineered differently and rides over a dedicated network as opposed to riding on existing High Speed nodes. I have the service and I love it, quality of this level is worth the price. Good luck calling Vonage Customer service and getting assistance in a timely manner.
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KDWycha
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 605
Location: Tampa, Florida USA (813)

PostPosted: Wed Jul 13, 2005 12:39 pm    Post subject: Reply with quote Back to top

As for most of us we do not have problems with Vonage and do not have a reason to call customer service. The few people that do have problems with their service is most likely due to their crappy internet connection of inability to setup a home network properly. I do not see why you waste your time reading the vonage forums anyway and responding with ignorant posts such as that. Go back to the timewaner forum on broadbandreports or something.

_________________
Kevin Wycha
Vonage Subscriber Since: Jan 17, 2005
Linksys RT31P2 Router/ATA
Motorola SB5100 Cablemodem
Roadrunner TampaBay (10mb down/1mb up)
---
Dancing w00t! Dancing
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VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Wed Jul 13, 2005 11:55 pm    Post subject: Reply with quote Back to top

Obviously the Time Warner poster has never had to deal with Time Warner in Tampa... ignorance is bliss to many of their people. As far as the "dedicated network", I'd love to see a few traceroutes. Even the pay-per-views on the digital cable systems is on the same frequencies as the cable internet stuff is on.

My biggest objection to TW/cable-based telephony & internet is the lack of backup in their systems. I've yet to see any cable system which has power backup on it. Sure, their servers at the headend are on UPS, but the distribution amps that run from their headend, down the streets and to your house are on plain 'ol city power. Maybe not bad if you're in Arizona where there's no severe weather, but not good if you get any good weather (blizzards, hurricanes, etc).
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