Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
...
In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Fourth Quarter and Full Year 2013 Financial

Vonage Chief Executive Officer to Present at the Citi 2014 Global Internet, Media & Telecommunications Conference

Syndication

Vonage Customer Reviews
Appreciation
Appreciation



Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



international connection
international connection



VDV21-VD adapter and Vonage service - a winner!
VDV21-VD adapter and Vonage service - a winner!



Should have signed up sooner!!!!
Should have signed up sooner!!!!




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
mwmcclure
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 07, 2005
Posts: 80
Location: Greenville, SC

PostPosted: Wed Mar 16, 2005 1:58 am    Post subject: Network Availability versus Call Forwarding Reply with quote Back to top

I had something of a discovery today while doing some maintenance work on my home network.

Since my Internet connection was down, I was expecting inbound calls to my Vonage phone to forward to my mobile phone. I have my mobile designated as my fallback for a network availability issue. I also have Call Forwarding configured with "Simultaneous Ring" so that any call to my Vonage also rings my mobile so I can answer whichever is most convenient.

With my home network down, all of the calls to my Vonage went straight to voicemail. They didn't ring my mobile phone as I would have expected. I de-activated call waiting (and the simul-ring) and the network availability kicked in as planned. When I turned call waiting back on... it goes straight to voicemail again.

Anyone know why Simul-Ring breaks when your Vonage ATA goes offline? The network availability section of the website clearly states this doesn't work if Call Forwarding is enabled. Why doesn't call forwarding work if the ATA is down?


- Mark
View user's profile Send private message
tysonfamnc
Vonage Forum Master
Vonage Forum Master


Joined: Jan 28, 2005
Posts: 188
Location: Ft Bragg NC

PostPosted: Wed Mar 16, 2005 3:44 am    Post subject: Reply with quote Back to top

Hmmm that's strange because last week or so my net went down for like 20-30 mins and I tested the Network Availibility and it worked and I too had call forward on. I do recall my first issued number was doing the same thing your current number is doing so you may have to get a new number.

_________________


Proud wife to SSG Tyson-US Army
Proud mom to William, Alexia, Aaliyah & Mariah
ChaCha Guide since October 2006

***************************************
View user's profile Send private message Send e-mail AIM Address Yahoo Messenger MSN Messenger
rolands
Vonage Forum Senior
Vonage Forum Senior


Joined: Feb 15, 2005
Posts: 87

PostPosted: Wed Mar 16, 2005 7:23 am    Post subject: Another unexpected thing... Reply with quote Back to top

I encountered something else unexpected yesterday.

I have SimulRing set to call my cell phone too. I did not realize that my cell phone was turned off. When someone called, it rang the home phone once and went straight to Vonage voicemail.

When I disabled SimulRing, the calls went through normally.

Does anyone know why Vonage VM (set to pick up after 25 sec) picked up instead of my cell phone's VM (picks up immediately when the phone is off) when this occured?

I actually prefer Vonage VM to pick up so no complaints.

rs

_________________
Roland
Vonage User Since: January 23, 2005
ISP: Insight Broadband (IN) - 10Mb/1Mb
Vonage Hardware: Linksys WRT54GP2
View user's profile Send private message
kenn10
Vonage Forum Master
Vonage Forum Master


Joined: Jun 07, 2004
Posts: 196
Location: Kennesaw, GA

PostPosted: Wed Mar 16, 2005 7:38 am    Post subject: Re: Another unexpected thing... Reply with quote Back to top

rolands wrote:
I encountered something else unexpected yesterday.

I have SimulRing set to call my cell phone too. I did not realize that my cell phone was turned off. When someone called, it rang the home phone once and went straight to Vonage voicemail.

When I disabled SimulRing, the calls went through normally.

Does anyone know why Vonage VM (set to pick up after 25 sec) picked up instead of my cell phone's VM (picks up immediately when the phone is off) when this occured?

I actually prefer Vonage VM to pick up so no complaints.

rs



That's odd. I would have thought the cell phone voice mail would get the call since it was turned off. Some cellular providers will send an ISDN REDIRECT message back when the call is sent to voice mail which enables the controlling switch to pull the call back to local voice mail. Not many carriers have been doing that. I guess you can count yourself lucky to have it.

_________________
Vonage (RT31P2), Voicepulse (SPA2000), Broadvoice (SPA2000)
ISP: Comcast HSI, Router: Linksys WRT54GS (Sveasoft Firmware)
Vonage since 9/2003
View user's profile Send private message
otaku
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Wed Mar 16, 2005 11:02 am    Post subject: Reply with quote Back to top

http://www.vonage-forum.com/ftopic3094.html

I outlined a list of several bugs related to simulring. If you are using simulring and EITHER PHONE is disconnected, it will go immediately to vociemail. About 10% of the time it goes to my cell phone's voicemail, the rest of the time Vonage (I have the timing configured so that it should always go to Vonage voicemail).

Additionally, if your network is down you'll be lucky to hear one ring on your cell phone before it immediately goes to Vonage voicemail. This is some sort of bug with simulring.

_________________
--
Josh Hope
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger
AspectTec
Vonage Forum Master
Vonage Forum Master


Joined: Jan 13, 2005
Posts: 244
Location: Columbus, GA

PostPosted: Wed Mar 16, 2005 11:22 am    Post subject: Reply with quote Back to top

Yep, simul ring causes this. Turn it off if you can

_________________
ISP:MEDIACOM (3000/256)
SB5100
Linksys WRT54G (Firmware Version: Talisman/Basic 1.1
Linksys RTP300, Firmware Version: 1.00.55
Download 2,883,752 bps
Upload 245,312 bps
QOS 99%
RTT 58 ms
MaxPause 31 ms
View user's profile Send private message
Bagleemo
New Forum Member
New Forum Member


Joined: Feb 28, 2005
Posts: 5

PostPosted: Tue Dec 20, 2005 6:00 pm    Post subject: simulring fails when connection down Reply with quote Back to top

I have simulring activated on my account in order to call my cell phone. The cell phones voicemail is disabled, so if no one picks up in 25 secs, the call goes to Vonage voicemail.
It appears that when my internet connection goes down, calls go straight to voicemail. This is not the desired behavior, and doesn't appear to be to spec. if simulring is considered a kind of call forwarding. Adding my cell phone as a network availability number doesn't work because there is no way to get to the Vonage voicemail if I don't pick up the cell.

Desired behavior: Have simulring work as normal if unable to connect with Vonage phone. That is - ring all numbers it can, and then go to voicemail after the allotted time.

Anybody know a good workaround?
The benefit of this configuration, by the way, is that I don't have to give out two numbers to people to contact me - they just use the Vonage one, and I only have to check that one voicem mail.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New RT81
New Today 5
Yesterday 29
Total 82602

Who Is On Site
Visitors 130
Members 2
Total 132


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 3.22
Change:   0.00
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.70 Seconds and 400 Pages In The Last 60 Seconds
The Vonage VoIP Forum