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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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strew
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PostPosted: Sun Mar 13, 2005 11:09 pm    Post subject: phone number transfer Reply with quote Back to top

When I sign up for Vonage, how do I transfer my Telus number to Vonage. I purchased the adapter from Staples.
How long does it take to have the number transfered?
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DarKev
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PostPosted: Sun Mar 13, 2005 11:28 pm    Post subject: Reply with quote Back to top

In Canada, Vonage currently does not offer number portability. You cannot transfer your Telis or Bell number to Vonage at this time.

A letter I received from a Vonage representative working from the Mississauga office stated that LNP along with 911 will be available in Canada soon. Until then, you will not have 911, and you will have to take the number that Vonage gives you.
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strew
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PostPosted: Mon Mar 14, 2005 1:31 pm    Post subject: Number transfer Reply with quote Back to top

Has anyone had any indication of when Vonage will be able to transfer existing phone numbers? I sent them an e-mail, but haven't received a reply from them.
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dabones
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PostPosted: Mon Mar 14, 2005 2:10 pm    Post subject: Reply with quote Back to top

the problem with all this is, that Vonage is a US company, event ho they have CDN area codes and numbers, they are still based in teh US.. thats why they can't transfer landline numbers, like other CDN providers can..


they do have an office in Mississagua now, and they said within the month we shoudl have 911, so maybe that will start the ball rolling on being able to transfer numbers, and make 800/310 dialling work for all numbers..

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hstraf
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PostPosted: Wed Mar 16, 2005 3:01 am    Post subject: Reply with quote Back to top

The Primus version of Vonage (can't recall what it's called) advertises number portability as a feature.

Tf they can do it (primus).. then why can't Vonage canada do it?


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dabones
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PostPosted: Wed Mar 16, 2005 12:13 pm    Post subject: Reply with quote Back to top

because Primus is CDN company, they have landline services already as well.. Vonage is a USA company, you can't transfer your number to teh USA.. Vonage is not a ILEC or CLEC..

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rjp123
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PostPosted: Wed Mar 16, 2005 1:16 pm    Post subject: Reply with quote Back to top

dabones wrote:
Vonage is not a ILEC or CLEC..


That is the key right there. Until Vonage (or whomever is providing Vonage w/ numbers in Canada) gets approved as a CLEC by the CRTC, LNP will not happen.
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DarKev
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PostPosted: Wed Mar 16, 2005 6:12 pm    Post subject: Reply with quote Back to top

dabones wrote:
because Primus is CDN company, they have landline services already as well.. Vonage is a USA company, you can't transfer your number to teh USA.. Vonage is not a ILEC or CLEC..


That is incorrect. Primus is not a Canadian company. They are an American company. They sell Voip in the US under the name Lingo.
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coolspot
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Joined: Nov 26, 2004
Posts: 91

PostPosted: Thu Mar 17, 2005 12:00 am    Post subject: Reply with quote Back to top

DarKev wrote:
dabones wrote:
because Primus is CDN company, they have landline services already as well.. Vonage is a USA company, you can't transfer your number to teh USA.. Vonage is not a ILEC or CLEC..


That is incorrect. Primus is not a Canadian company. They are an American company. They sell Voip in the US under the name Lingo.



Primus does have a Canadian division... Primus Canada right? However, I wouldn't be surprised in Vonage Canada does get CLEC soon... we have to remember that Vonage has only really been doing business in Canada for <1 year!
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MarsGuy
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PostPosted: Thu Mar 17, 2005 1:13 am    Post subject: Reply with quote Back to top

Vonage is not a CLEC in any of the markets that they have service in the US or in Canada. They partner with other phone companies to gain access to phone numbers. In Canada, they use Group Telecom for their phone numbers. Group Telecom is a CLEC and does support LNP.

The problem is somewhere between Vonage and GT.
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