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mingthemerciful
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Joined: Mar 13, 2005
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PostPosted: Sun Mar 13, 2005 9:49 pm    Post subject: I have the Vonage Motorola box. Is it out of date? Reply with quote Back to top

I have the Motorola box from Vonage. I'm curious if I should trade this in for newer hardware, or stick with it as long as it's working?

Thanks.
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seattlezoid
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PostPosted: Sun Mar 13, 2005 10:01 pm    Post subject: Reply with quote Back to top

I originally got a PAP2 from circuit city and had two defective units. After talking to tech support for a couple of hours I asked the level 2 tech what ATA was the most reliable and she said the Motorola was the least troublesome and I went on a qwest to find one. I found one at Radio Shack and the next day I was told by Radio Shack that they were to return all the Motorola ATA's back. Since then I have found that the Motorola ATA has no problems with using the FAX in win XP and my guess is that the adapter is SO GOOD that Vonage wants to recall them so they can charge more for a fax line. Everyone I have talked to has said keep the Motorola and don't try those troublesome Linksys adapters. If your connections are fine and you are not experiencing problems...Keep the Motorola ata. Just my 2 cents.

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ToddlerTN
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PostPosted: Sun Mar 13, 2005 11:28 pm    Post subject: Reply with quote Back to top

Well all I've had is the RT31P2 but I sure wouldn't recommend it based on my experience. If you don't have specific issues with the Motorola then I sure wouldn't trade it in if I were you.

Does anyone know, can you buy an adapter from another customer, say off of Ebay or whatever, and have Vonage provision it for your account? I thought I read once that they won't do that purely as a company policy.

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almahix
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PostPosted: Tue Mar 15, 2005 6:47 pm    Post subject: Reply with quote Back to top

seattlezoid wrote:
I originally got a PAP2 from circuit city and had two defective units. After talking to tech support for a couple of hours I asked the level 2 tech what ATA was the most reliable and she said the Motorola was the least troublesome and I went on a qwest to find one. I found one at Radio Shack and the next day I was told by Radio Shack that they were to return all the Motorola ATA's back. Since then I have found that the Motorola ATA has no problems with using the FAX in win XP and my guess is that the adapter is SO GOOD that Vonage wants to recall them so they can charge more for a fax line. Everyone I have talked to has said keep the Motorola and don't try those troublesome Linksys adapters. If your connections are fine and you are not experiencing problems...Keep the Motorola ata. Just my 2 cents.


I concur on the Motorola ATAs. With the MTA I can fax from my Canon multifunction device and USR faxmodem in the computer; using the Linksys wireless router with integrated Vonage ports I could not fax at all. The Linksys also disabled an antiquated whole house autodialing system (Zoom DemonDialer) I've been using for 20+ years.

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