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Olgaboita Posted:
Here and ended the
craze week in new
York in 2017.
Great week I'll
tell you, but not
...

In The Forum:
Hard Wiring - Installation
Topic:
Inexperienced York Fashion Week 2017
On Feb 19, 2017 at 15:11:00

JeffreyNuh Posted:
Це
83;ый
де
85;ь
ег
86;
...

In The Forum:
Hard Wiring - Installation
Topic:
фото д&
On Feb 19, 2017 at 14:44:51

Aaronjanic Posted:
Мы
пр
80;се&
#1083;и
за
...

In The Forum:
Hard Wiring - Installation
Topic:
имена &
On Feb 19, 2017 at 00:21:48

Martintet Posted:
Гл
03;дя
ме
78;ду
...

In The Forum:
Hard Wiring - Installation
Topic:
откро&
On Feb 18, 2017 at 08:15:59

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Hard Wiring - Installation
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 05:27:24

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Vonage
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:51:28

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:25:08

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 13:06:26

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 05:54:19

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 05:33:48


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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rpetersen3
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Joined: Mar 12, 2005
Posts: 3

PostPosted: Sat Mar 12, 2005 9:13 pm    Post subject: I cannot get any customer service other than recordings. Reply with quote Back to top

Sad I have sent 9 emails and called numerous times for customer support and I get nothing but automated response and no reply to my mail. I don't understand how this company expects to survive with no customer support? I need to talk to someone because my number transfer has not gone through and I am paying two phone bills. I switched to save money not spend more!!!! Please tell me how I can get some support.
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dconnor
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Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Sat Mar 12, 2005 9:20 pm    Post subject: Re: I cannot get any customer service other than recordings. Reply with quote Back to top

rpetersen3 wrote:
...Please tell me how I can get some support...


Please detail your issue.

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rpetersen3
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Joined: Mar 12, 2005
Posts: 3

PostPosted: Sat Mar 12, 2005 9:33 pm    Post subject: Reply with quote Back to top

I want to keep my existing phone number.
Vonage asked me to fill out the paper work, which I did. They confirmed receipt of my paperwork. According to the email I received they had sent notice to my service provider to transfer the number and disconnect my service. Three months later I still have service and I am paying two bills. I still cannot take calls from my existing number I have to use the temporary Vonage number. When you sign up for Vonage they say this process take 20 days not more than 90!
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dconnor
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Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Sat Mar 12, 2005 9:40 pm    Post subject: Reply with quote Back to top

You might want to read the threads in this forum:
http://www.vonage-forum.com/forum8.html

Some contain useful information. At the very least, I believe you will gain an understanding of the process and the issues that seem to cause delays.

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rpetersen3
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Joined: Mar 12, 2005
Posts: 3

PostPosted: Sat Mar 12, 2005 9:55 pm    Post subject: Reply with quote Back to top

I will have a look. I am still very upset that I cannot speak with a customer service rep, nor can I get even a single reponse to my emails. I think Vonage should stop advertising until they can get a decent customer service department together. If they have good customer service that person will tell a friend, if they have bad service that person will tell everyone. If things don't change very quickly for me I will not be switching my business phones to Vonage.
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SmartMonkey
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 08, 2005
Posts: 22
Location: New Jersey

PostPosted: Sun Mar 13, 2005 8:22 am    Post subject: Reply with quote Back to top

shortest hold times are before 9 eastern time, this comes from a rep who comes in at 7
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Michael1963
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 07, 2004
Posts: 27

PostPosted: Wed Mar 16, 2005 10:02 am    Post subject: Reply with quote Back to top

Hello,

I feel your pain! I lived it. It took 10 months of paying 2 phone bills before my number was transferred. I couldn't stop paying, as I wanted to keep my existing number (just like you).

#1 Tip, File a complaint with the FCC, read my story here, hopefully, it will help you.

http://www.vonage-forum.com/sutra8543

Michael
EVDO Info :: EVDO Forums
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