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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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voncust
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PostPosted: Sat Mar 12, 2005 5:01 pm    Post subject: International lines always busy Reply with quote Back to top

The international lines are always busy. I can get to the same international number in one attempt through my regular line. It has been more than a month since I started this service and so far I have been unable to connect to an international number.
Also, I never get a response through the online Contact Us form other than an automated response.

Is anyone else out there having the same problems?
Thank you
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reebok
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PostPosted: Sat Mar 12, 2005 5:04 pm    Post subject: Reply with quote Back to top

do you have international dialing enabled?

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voncust
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PostPosted: Sat Mar 12, 2005 5:08 pm    Post subject: Reply with quote Back to top

Ofcourse and my account is active and the dues are paid.
I always get the same message "All international lines to the country you are dialing are busy. Please try again after some time.". I have tried calling at different hours.
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madhouseuk
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Joined: Jan 26, 2005
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PostPosted: Sat Mar 12, 2005 5:41 pm    Post subject: Reply with quote Back to top

which country are you attempting to call? Others might have the same issue.
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ToddlerTN
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Posts: 482
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PostPosted: Sat Mar 12, 2005 5:42 pm    Post subject: Reply with quote Back to top

Wow, that's not good news. What country are you calling? Maybe someone helpful whose service works perfectly could try calling that number just for kicks?

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voncust
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PostPosted: Sat Mar 12, 2005 5:48 pm    Post subject: Reply with quote Back to top

I am trying Bangalore, India.
Although for obvious privacy reasons I cannot post the number I am trying on this forum.
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ToddlerTN
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PostPosted: Sat Mar 12, 2005 5:59 pm    Post subject: Reply with quote Back to top

No I wouldn't expect you to post it, but if someone would be willing to try it, you can send it to them in a private message.

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madhouseuk
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PostPosted: Sat Mar 12, 2005 6:00 pm    Post subject: Reply with quote Back to top

Understand the posting of the number issue, would never dream of asking for it. For my 2c worth i've just tried to call a number in bangalore (91) (80) 210 xxxx and got the same message.
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dconnor
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Joined: Mar 05, 2003
Posts: 2261
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PostPosted: Sat Mar 12, 2005 6:36 pm    Post subject: Reply with quote Back to top

I would be willing to try the number if you would like to PM it to me.

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voncust
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PostPosted: Sat Mar 12, 2005 7:17 pm    Post subject: Reply with quote Back to top

I just talked to tech support. He said the carrier they are using in India is replacing/adding switches, hence the issue. He also said the lines may be busy because of the low rates and that it may takes 10-15 tries. He said it may be a few weeks before they are done. I told him I have been trying for over a month and have given more than 20 tries each time and still wasn't able to get through and his response was he cannot help. I asked him if they can put a status on the notice board or inform the customers when the upgrade is done and he said 'no'. The last thing he mentioned really got my attention. He said even after the carrier is done upgrading I shouldn't expect much improvement because the traffic will always be high.
Looks like I will have to continue with MCI or calling cards. The main reason I got Vonage was to make international calls since I didn't want to dial a gazillion numbers in a calling card. I will probably terminate the Vonage service since I can live with my cell phone for all my non-international calls.
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