suxem - don't believe what you posted is true. Until I retuned to Mazatlan on Tues from a short trip to Manzanillo, Vonage worked fine. Now it doesn't. Reading the various message boards in Mazatlan, there are many of us with no service outbound. I have done numerous tests and my upload speed is fine but when I check packet loss on upload I get a 73% loss, download is minimal. We have a problem down here and are looking for some kind of help.
_________________ Bard and Dick carroll ISP: Prodigy Mexico
my connection works and my friends with higher speed connections are also receiving normal service. So, that implies that the problem is not port blocking but general service level. If you have a lower speed connection, it will not reliably support service.
my connection works and my friends with higher speed connections are also receiving normal service. So, that implies that the problem is not port blocking but general service level. If you have a lower speed connection, it will not reliably support service.
Not true! I have two acquaintances that have 1meg connection from Telmex in Mazatlan and they are both having the same problems described at the start of this thread
dconnor Site Admin
Joined: Mar 05, 2003 Posts: 2251
Location: The Beach
Why would the service work sometimes and not at others if they are port blocking?
Specially the service works during light traffic periods; if they were blocking ports it would not work all the time period
The info that has been sent to me suggests port blocking. Nothing says the ISP has to block 24/7, they could be selective.
I would really like to see some test results from you and others on our speed test and the ones found at some other test sites. Can you also post ping plotter results?
You should all put your ISP in your signatures.
_________________ Have Questions? Need to speak to Vonage before signing up? Call: 1-888-692-8074 Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
Last edited by dconnor on Sat Mar 12, 2005 12:24 am; edited 1 time in total
Just out of curiosity, does Vonage know you are in Mexico or do they think you are in a different Time Zone somewhere in the US?
Look at their web site, they are offering service in Mexico City, so being in Mexico for part of the time should bot be a problem
Wrong, Vonage does not offer service in Mexico City. Vonage offers USA customers a Mexico City virtual number.
_________________ Have Questions? Need to speak to Vonage before signing up? Call: 1-888-692-8074 Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
dconnor Site Admin
Joined: Mar 05, 2003 Posts: 2251
Location: The Beach
_________________ Have Questions? Need to speak to Vonage before signing up? Call: 1-888-692-8074 Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
I would really like to see some test results from you and others on our speed test and the ones found at some other test sites. Can you also post ping plotter results?
I would really like to see some test results from you and others on our speed test and the ones found at some other test sites. Can you also post ping plotter results?
_________________ Have Questions? Need to speak to Vonage before signing up? Call: 1-888-692-8074 Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New HorpDrype New Today 7 Yesterday 18 Total 63405 Who Is On Site Visitors 197 Members 0 Total 197
1 Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
HIGH SPEED INTERNET REQUIRED. † LIMITED TIME OFFER, VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. As a subscriber to Vonage service, you agree to be bound by the Terms of Service. See www.vonage.com/tos for details. ¤ Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage FREE Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.45 Seconds and 268 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 7
Yesterday 18
Total 63405
Who Is On Site
Visitors 197
Members 0
Total 197
+0.15