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Sxandy Posted:
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The 'Vonage box'
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noiznerd
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Joined: Mar 10, 2005
Posts: 1

PostPosted: Thu Mar 10, 2005 2:21 pm    Post subject: RT31P2 behind a wireless modem/router. Please help Reply with quote Back to top

My ISP provided me with a modem with a built in wireless router, so my Vonage RT31P2 must sit behind the wireless router. As far as I can tell everything is connected and working properly, but I still do not get dial tone. I can ping and surf going through the RT31P2, but for some reason calls do not go through. I know that RT31P2, phone and cables work, because they worked with my previous ISP. Is there a configuration issue I am missing or will this router not work behind another router.

I appreciate any insight to this issue


Don
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kenn10
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Joined: Jun 07, 2004
Posts: 196
Location: Kennesaw, GA

PostPosted: Thu Mar 10, 2005 2:35 pm    Post subject: Re: RT31P2 behind a wireless modem/router. Please help Reply with quote Back to top

noiznerd wrote:
My ISP provided me with a modem with a built in wireless router, so my Vonage RT31P2 must sit behind the wireless router. As far as I can tell everything is connected and working properly, but I still do not get dial tone. I can ping and surf going through the RT31P2, but for some reason calls do not go through. I know that RT31P2, phone and cables work, because they worked with my previous ISP. Is there a configuration issue I am missing or will this router not work behind another router.

I appreciate any insight to this issue


Don


Check to see if the ISP provided router lets you get into it and turn on UPnP (Universal Plug and Play). If not, you may have to do some manual port forwarding in that router. Another option for testing it is to take it to a friend's house who has broadband but not the same modem/router config and see if it comes up.

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cpufixr
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Joined: Mar 04, 2005
Posts: 47
Location: Maine

PostPosted: Thu Mar 10, 2005 2:39 pm    Post subject: Re: RT31P2 behind a wireless modem/router. Please help Reply with quote Back to top

noiznerd wrote:
My ISP provided me with a modem with a built in wireless router, so my Vonage RT31P2 must sit behind the wireless router. As far as I can tell everything is connected and working properly, but I still do not get dial tone. I can ping and surf going through the RT31P2, but for some reason calls do not go through. I know that RT31P2, phone and cables work, because they worked with my previous ISP. Is there a configuration issue I am missing or will this router not work behind another router.

I appreciate any insight to this issue


Don


What Make and Model is the Modem/Router unit? Is it DSL or Cable?

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Matt
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optech
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Location: San Diego, California

PostPosted: Fri Mar 11, 2005 12:59 am    Post subject: Re: RT31P2 behind a wireless modem/router. Please help Reply with quote Back to top

I have a Linksys BEFW11S4 (I think that's the #). Anywise, I assigned the
Voip router that Vonage provided, an IP address (ie. 192.168.1.2) . Set the Gateway to the BEFW11S4 address (192.168.1.1). I connected the cable to the Voip router to the WAN port, and connected the other to one of the open ports (1 of 4) of the BEFW11S4. Note: It takes the Voip router a couple of minutes to connect. The above does not allow Internet from the Voip router. Note, the only lights lit are the power and one of the phone line lights on the Voip. I don't remember the Voip router #, but it's a linksys and the one provided by Vonage. (I'm at work or I'd go look).

Hope this helps.







noiznerd wrote:
My ISP provided me with a modem with a built in wireless router, so my Vonage RT31P2 must sit behind the wireless router. As far as I can tell everything is connected and working properly, but I still do not get dial tone. I can ping and surf going through the RT31P2, but for some reason calls do not go through. I know that RT31P2, phone and cables work, because they worked with my previous ISP. Is there a configuration issue I am missing or will this router not work behind another router.

I appreciate any insight to this issue


Don

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mlbuckner
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Joined: Feb 22, 2005
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Location: Charleston, SC

PostPosted: Fri Mar 11, 2005 8:41 am    Post subject: Setting Vonage Adaptor as Switch Only Reply with quote Back to top

The best thing to do if you are already using a router is to disable the Vonage adaptor's ability to function as a router and just use it as a switch. To accomplish this you can follow the below directions.

1. Disable NAT and DCHP on the Vonage adaptor.
2. From the line coming out of your router plug into lan jack 1 in the back of the Vonage router.
2. If you have a computer plugged into the Vonage adaptor plug it into lan jack 2 on the Vonage adaptor.
3. Take the lan jack 3 on the Vonage adaptor and plug it into the wan jack of the Vonage adaptor.

This will give you the functionality of Voip by turning the Vonage adaptor into just another switch on your network. If you have any other questions please feel free to pm me.

Matthew

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tommy13v
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Joined: Dec 20, 2004
Posts: 230
Location: upstate NY

PostPosted: Fri Mar 11, 2005 8:45 am    Post subject: Re: Setting Vonage Adaptor as Switch Only Reply with quote Back to top

mlbuckner wrote:
The best thing to do if you are already using a router is to disable the Vonage adaptor's ability to function as a router and just use it as a switch. To accomplish this you can follow the below directions.

1. Disable NAT and DCHP on the Vonage adaptor.
2. From the line coming out of your router plug into lan jack 1 in the back of the Vonage router.
2. If you have a computer plugged into the Vonage adaptor plug it into lan jack 2 on the Vonage adaptor.
3. Take the lan jack 3 on the Vonage adaptor and plug it into the wan jack of the Vonage adaptor.

This will give you the functionality of Voip by turning the Vonage adaptor into just another switch on your network. If you have any other questions please feel free to pm me.

Matthew


That is what I did to get my Vonage adapter working as well.

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gillum
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Joined: Jun 01, 2004
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PostPosted: Tue Mar 22, 2005 9:37 am    Post subject: Reply with quote Back to top

I did what you guys suggested and am still having some problems. I should first say that I have had my Linksys Voip router behind a Linksys WRT54G for months without issue. I had it connected directly to a LAN port through the VOIP's WAN port with no problems. I just got a networkable printer and needed another port (all on my WRT54G are taken. I now have it configured as you guys suggest above but to get the printer (which is connected to the Voip router or switch) to be recognized, I had to enable DHCP on the Voip router. The weird thing is that I cannot see the printer on either the WRT54G's or the Voip router's DHCP client table. It works fine though.
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kaiguy
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Joined: Mar 23, 2005
Posts: 2

PostPosted: Wed Mar 23, 2005 5:57 am    Post subject: Re: Setting Vonage Adaptor as Switch Only Reply with quote Back to top

mlbuckner wrote:
The best thing to do if you are already using a router is to disable the Vonage adaptor's ability to function as a router and just use it as a switch. To accomplish this you can follow the below directions.

1. Disable NAT and DCHP on the Vonage adaptor.
2. From the line coming out of your router plug into lan jack 1 in the back of the Vonage router.
2. If you have a computer plugged into the Vonage adaptor plug it into lan jack 2 on the Vonage adaptor.
3. Take the lan jack 3 on the Vonage adaptor and plug it into the wan jack of the Vonage adaptor.

This will give you the functionality of Voip by turning the Vonage adaptor into just another switch on your network. If you have any other questions please feel free to pm me.

Matthew


I'm sorry. Could someone clarify this for me? I understand the disabling of the NAT and DHCP, which I have done, but I am experiencing bandwidth issues as well with the Vonage router/adapter behind a wireless router. If I'm reading this correctly, are you suggesting plugging in a cable from the LAN3 port on the Vonage router to the WAN port on the same Vonage router? So I don't plug in the cable running from the non-Vonage router to the WAN port on the Vonage router?

Thanks for the clarification, though I might have just confused myself even more.
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kaiguy
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Joined: Mar 23, 2005
Posts: 2

PostPosted: Wed Mar 23, 2005 9:46 pm    Post subject: Reply with quote Back to top

Nevermind. I set it up like Matthew says, and voila! I have more upload bandwidth. Outstanding. I wonder why Vonage doesn't have this information for their support department (hint, hint).
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jamn424
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Joined: Mar 08, 2005
Posts: 65
Location: Chicago, IL

PostPosted: Thu Mar 24, 2005 12:39 pm    Post subject: Re: Setting Vonage Adaptor as Switch Only Reply with quote Back to top

mlbuckner wrote:
The best thing to do if you are already using a router is to disable the Vonage adaptor's ability to function as a router and just use it as a switch. To accomplish this you can follow the below directions.

1. Disable NAT and DCHP on the Vonage adaptor.
2. From the line coming out of your router plug into lan jack 1 in the back of the Vonage router.
2. If you have a computer plugged into the Vonage adaptor plug it into lan jack 2 on the Vonage adaptor.
3. Take the lan jack 3 on the Vonage adaptor and plug it into the wan jack of the Vonage adaptor.

This will give you the functionality of Voip by turning the Vonage adaptor into just another switch on your network. If you have any other questions please feel free to pm me.

Matthew


does this require changing the LAN ip on the Vonage router? or do we leave it at default: 192.168.15.1?

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=======================
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