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For wipe call
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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Forum Suggestions - Comments
Poll

Would you like to see forum sections/headings?
Yes
76%
 76%  [ 16 ]
No
14%
 14%  [ 3 ]
Maybe
9%
 9%  [ 2 ]
Total Votes : 21

Author Message
hotrod
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Joined: Jan 21, 2005
Posts: 44

PostPosted: Thu Mar 10, 2005 9:51 am    Post subject: This Forum needs Restructuring - Needs Sections Reply with quote Back to top

Hopefully I don't get in trouble for running a poll, but I thought it be interesting to see what people thought.

I think this forum has grown too big and needs to be restructured into sections so that current, future and new customers and have some guidelines where to look and where to post to get information.

Some headings for forum sections I was thinking about.

Voicemail/Call Forwarding/And Other Features – Issues related to setting up and using Voicemail

Home Phone Wiring – Issues related to hooking up your phone(s) to Vonage

Router Setup – Issues relating to installation, settings, and configurations of different routers. (Perhaps even sub-sections for the different routers Vonage uses?)

Dashboard/Web Account – Issues relating to using your Web Dashboard and account settings.

Billing/Fax/Second Lines – Issues relating to costs, faxes, and adding second lines.

Softphones/Virtual Numbers – Issues relating to using Softphones and Virtual Numbers

911 – Issues relating to 911?

QOS/Speed Tests/Bandwidth Saver/ - Issues relating to quality of service, testing internet speed and settings relating to QOS and Bandwidth Saver.

Vonage From Foreign Countries

General – for posts that don’t fit anywhere else.

I really think having sections would make it easier for others to search the forum for information relating to their problem before posting.

Also, and this is just a pet peeve of mine, but people need to use more descriptive subjects rather than “Problems” “Please Help” “Router Broke”

But, I think we REALLY need sections here.
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hotrod
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Joined: Jan 21, 2005
Posts: 44

PostPosted: Thu Mar 10, 2005 11:09 am    Post subject: Reply with quote Back to top

31 views, only 7 votes and no replies.

Your opinions would be nice to see also.
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mtBrighton
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Joined: Feb 11, 2005
Posts: 21

PostPosted: Thu Mar 10, 2005 11:58 am    Post subject: Reply with quote Back to top

This would be a nice upgrade.

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rmax
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Joined: Mar 08, 2005
Posts: 1
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PostPosted: Thu Mar 10, 2005 12:10 pm    Post subject: Reply with quote Back to top

What about a section where we direct questions to the Vonage reps that so kindly help us out? That would save them time if they had a place to address questions instead of reading each sub-section to identify issues.

Just a thought Idea

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Altair
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Joined: Mar 10, 2005
Posts: 3

PostPosted: Thu Mar 10, 2005 12:16 pm    Post subject: Reply with quote Back to top

Contratz hotrod.
I registered just so I could respond to your poll.

Up til now I've been a very successful lurker Razz
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iskyfly
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Joined: Feb 21, 2005
Posts: 40

PostPosted: Thu Mar 10, 2005 12:48 pm    Post subject: Reply with quote Back to top

an important question would be if the mod(s) would even consider such a suggestion?
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dconnor
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Joined: Mar 05, 2003
Posts: 2264
Location: The Beach

PostPosted: Thu Mar 10, 2005 1:15 pm    Post subject: Reply with quote Back to top

The problem is hotrod;
I would love to have a perfectly organized site, but, much like this thread, no one would post in the correct category - and I would spend all of my time moving threads around.

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hotrod
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Joined: Jan 21, 2005
Posts: 44

PostPosted: Thu Mar 10, 2005 1:17 pm    Post subject: Reply with quote Back to top

iskyfly wrote:
an important question would be if the mod(s) would even consider such a suggestion?


That's what I was hoping with this poll. If enough people voted yes, hopefully the mods would give the people what they want.

Also, Excellent point rmax, there could either be a section for support help or just have the mods divide up into sections so each moderator doesn't have to support the whole forum, just a specific portion of the forum.

Glad to have you on board Altair. Glad the my poll moved you so much to vote.
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hotrod
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Joined: Jan 21, 2005
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PostPosted: Thu Mar 10, 2005 1:21 pm    Post subject: Reply with quote Back to top

dconnor wrote:
The problem is hotrod;
I would love to have a perfectly organized site, but, much like this thread, no one would post in the correct category - and I would spend all of my time moving threads around.


I'm sure there would always be people who post in the wrong category, but it doesn't take long to move a couple of posts. But don't look at the glass half empty, it's half full. Think of all the people who would benefit from organization. Even yourself. Pretty soon some members will come up with something that really cool and you can sticky it in a specific section.

Most importantly, if people can quickly search some of forum thread within a specific topic, they are less likely to post repetitive and easily answerable questions. Which I'm sure would save you and the other mods loads and loads of time.
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hotrod
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Joined: Jan 21, 2005
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PostPosted: Thu Mar 10, 2005 1:24 pm    Post subject: Reply with quote Back to top

By the way when you vote, if you can, please post which way you voted and why, yeah or nah.
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