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massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05


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techguyfmps
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PostPosted: Wed Mar 09, 2005 10:14 pm    Post subject: Credit card processing with VOIP Reply with quote Back to top

There are lots of merchants either switching to or thinking about switching to Voip. Before you do, read this. You can get Voip for your business BUT you still need a TRUE ANALOG phone line to process your credit card transactions. I head up technical services for a credit card processor. We have gone through this about 12 times with a few of our merchants. I have been in contact with the major companies that make the credit card terminals, (Verifone, Lipman, Hypercom, Ingenico) They have all confirmed that transactions will fail on Voip systems. As you know, Voip drops packets of data all the time. They are so small that when you are talking on the phone, you don't notice it. With credit card transactions, if 1 packet of data is dropped, the transaction will eith fail, or you'll get a rejected batch. You can not configure a terminal to work like a computer, they don't have the technology built in them. So, whatever anyone tells you...Make sure you still reserve 1 TRUE analog line for your credit card processing. Please e-mail me with any questions. You may not be a merchant of mine, but I can still help.
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jlukas
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PostPosted: Thu Nov 20, 2008 6:37 am    Post subject: Not true... Reply with quote Back to top

I have a credit card processing machine (hand swiped) plugged directly into my Vonage phone for months and have never had an issue.
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DLevenson
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PostPosted: Thu Nov 20, 2008 5:57 pm    Post subject: Reply with quote Back to top

Any business using Voip must already have broadband Internet access. Why in the world would any merchant who has broadband Internet access still be using an old-fashioned credit card terminal that requires an analog telephone line?

At my retail business, we accept all major credit cards using a Verifone Vx570 terminal with the ethernet interface. It is connected to the same router that supports our Vonage Voip device. Card transactions go through at lightning speed, compared with the old dial-up terminals, and we save the cost of an analog telephone line.

Any merchant account provider who fails to support Internet-based card terminals doesn't deserve to keep its customers!

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jlukas
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PostPosted: Thu Nov 20, 2008 8:00 pm    Post subject: agreed Reply with quote Back to top

I agree completely! I don't even want this stinkin' machine but I have to establish a history before I can use solely a web-only terminal in my business. 4 more months to go.

I'm not sure why many businesses would still be with Vonage. I just switched from them in my office to Vocalocity and the difference in service is incredible. Professional greetings, phone trees, messages, hold music or any message you'd like, multiple extensions. It's awesome.
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DLevenson
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PostPosted: Sat Nov 22, 2008 2:19 am    Post subject: Re: agreed Reply with quote Back to top

jlukas wrote:
I'm not sure why many businesses would still be with Vonage. I just switched from them in my office to Vocalocity and the difference in service is incredible.


So you're paying $39.95/month per extension of your virtual PBX? That is probably a bargain, comparable with Centrex service offered by your local telco, but way more than most small businesses pay for a small number of trunks and an on-premise PBX supporting extensions.

For my own case, my business uses four Vonage business lines, priced at 49.95 for the first line, and a little less for each additional line. Monthly cost, about $200 including tax. They connect with a PBX that supports up to 32 extensions (of which we currently use 22.) If I switched to Vocalocity, I'd pay $39.95 per extension or about $878.90/month!

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jlukas
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PostPosted: Sat Nov 22, 2008 7:39 am    Post subject: Reply with quote Back to top

I understand that. Vonage quality was way low so I had to switch. They just don't offer the services I need either.

I think that if you need 32 extensions you'd probably need something better than Vonage.
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DLevenson
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PostPosted: Sat Nov 22, 2008 6:37 pm    Post subject: Reply with quote Back to top

I use 22 extensions, and I use 4 'trunks'. Vonage suits my needs perfectly. If I wanted to replace my PBX equipment with a network-based service, I would consider Vocalocity or Packet8 or one of the other 'Centrex-like' Voip services, but I find the PBX far more cost-effective.

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JaneEyre
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PostPosted: Wed Jun 24, 2009 8:57 pm    Post subject: Reply with quote Back to top

Thanks for your posts. They are really very cool, very wonderful.
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Primetime
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PostPosted: Tue Jan 05, 2010 4:23 pm    Post subject: credit card processing with VOIP Reply with quote Back to top

So how exactly do you process credit cards with Voip. I have a credit card terminal that has ethernet slot (IP)???
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DLevenson
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PostPosted: Tue Jan 05, 2010 11:12 pm    Post subject: Re: credit card processing with VOIP Reply with quote Back to top

Primetime wrote:
So how exactly do you process credit cards with Voip. I have a credit card terminal that has ethernet slot (IP)???


If your credit card terminal has ethernet, you connect it to a LAN port on your Internet router and let it connect to your merchant account provider's server that way. The fact that you also have Voip, possibly sharing the same router, is not relevant to your question (see earlier posts in this thread).

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