Posted:
Thu Mar 31, 2011 10:45 am Post subject: Dial-up credit card terminal on VOIP is not PCI Compliant
If you are running a analog only (dial up) credit card terminal on a Voip system, your transactions are not in the guidelines of PCI compliance.
Dial up ONLY terminals do not encrypt transaction data being sent for authorization/settlement. When a dial terminal sends transaction data over Voip, full credit card track data is sent in the clear over the internet.
Not only is this not PCI compliant, but users will start to experience authorizations issues and settlement issues with their terminals.
Any merchants switching to Voip should consider upgrading to an IP based terminal or long-range wireless terminal to become PCI Compliant.
There are lots of merchants either switching to or thinking about switching to Voip. Before you do, read this. You can get Voip for your business BUT you still need a TRUE ANALOG phone line to process your credit card transactions. I head up technical services for a credit card processor. We have gone through this about 12 times with a few of our merchants. I have been in contact with the major companies that make the credit card terminals, (Verifone, Lipman, Hypercom, Ingenico) They have all confirmed that transactions will fail on Voip systems. As you know, Voip drops packets of data all the time. They are so small that when you are talking on the phone, you don't notice it. With credit card transactions, if 1 packet of data is dropped, the transaction will eith fail, or you'll get a rejected batch. You can not configure a terminal to work like a computer, they don't have the technology built in them. So, whatever anyone tells you...Make sure you still reserve 1 TRUE analog line for your credit card processing. Please e-mail me with any questions. You may not be a merchant of mine, but I can still help.
I would also look into Credit Card Processing by Switch. for your Voip. They have great customer service and good rates.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New patsykf3 New Today 0 Yesterday 0 Total 101029 Who Is On Site Visitors 1 Members 1 Total 2
†AK and HI residents pay $29.95 shipping.
††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special, best Vonage cheap deals, free sign up offers or discounts.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Sign up page.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.23 Seconds and Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 0
Yesterday 0
Total 101029
Who Is On Site
Visitors 1
Members 1
Total 2
