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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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rpdupuis
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Joined: Mar 08, 2005
Posts: 4

PostPosted: Wed Mar 09, 2005 3:11 pm    Post subject: Dead Air on calls Reply with quote Back to top

I've recently started experiencing dead air during calls. Either myself or the caller will be talking and boom, the call is dead. It returns after about 10-15 seconds without totally losing the call. Anyone experience this?Comcast is my ISP, and my connection looks like this.

Motorola SB5100
Cable modem---->Netgear 8 port switch----> Linksys RT31P2--> Phone
_______________________________\----> Linksys BEFSR41--->PC's

Ran speed test and got these results

Download 1,180,320 bps
Upload 414,168 bps
QOS 20%
RTT 75 ms
MaxPause 1442 ms

Can't use the service if it works like this....help! Sad

Thanks,
RD
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thebeav
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Joined: Feb 22, 2005
Posts: 40
Location: Central,NY

PostPosted: Wed Mar 09, 2005 3:24 pm    Post subject: Reply with quote Back to top

From what I've read here on many posts is that dead air is usually a result of latency or packet loss. Try going to testyourvoip.com and running that test and post here. I'm sure someone will be able to tell you if that's the problem.
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rpdupuis
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New Forum Member


Joined: Mar 08, 2005
Posts: 4

PostPosted: Fri Mar 11, 2005 11:06 am    Post subject: Reply with quote Back to top

Ran speed test and got these results

Download 1,180,320 bps
Upload 414,168 bps
QOS 20%
RTT 75 ms
MaxPause 1442 ms

Why is the MaxPause number so large compared to others that I have seen.
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rpdupuis
New Forum Member
New Forum Member


Joined: Mar 08, 2005
Posts: 4

PostPosted: Sat Mar 12, 2005 1:45 pm    Post subject: Reply with quote Back to top

Results from testyourvoip.com

MOS Analysis from You TO the Target Location

Media Quality MOS 4.1 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 62.6%
Latency 0.17 18.6%
Packet Discards 0.17 18.6%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 433 ms
Packet Discards 0.8%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss

Jitter Min: 0 ms
Avg: 5 ms
Max: 49 ms

Signaling Quality Post-Dial Delay 200 ms
Call Setup Time 210 ms
Media Delay 481 ms
MOS Analysis FROM the Target Location To You

Media Quality MOS 4.3 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 79.5%
Latency 0.15 20.5%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 433 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 0 ms
Avg: 20 ms
Max: 111 ms
Signaling Quality Post-Pickup Delay 250 ms
Call Setup Time 212 ms
Media Delay 282 ms
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reebok
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Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Mar 12, 2005 2:00 pm    Post subject: Reply with quote Back to top

those aren't very good numbers. your next step would be to have comcast check your line, and if that's fine, run www.pingplotter.com for a while and submit the results here (not that we can do much) or to comcast. it will show them where the packet loss is occuring.

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