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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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rpdupuis
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Joined: Mar 08, 2005
Posts: 4

PostPosted: Wed Mar 09, 2005 3:11 pm    Post subject: Dead Air on calls Reply with quote Back to top

I've recently started experiencing dead air during calls. Either myself or the caller will be talking and boom, the call is dead. It returns after about 10-15 seconds without totally losing the call. Anyone experience this?Comcast is my ISP, and my connection looks like this.

Motorola SB5100
Cable modem---->Netgear 8 port switch----> Linksys RT31P2--> Phone
_______________________________\----> Linksys BEFSR41--->PC's

Ran speed test and got these results

Download 1,180,320 bps
Upload 414,168 bps
QOS 20%
RTT 75 ms
MaxPause 1442 ms

Can't use the service if it works like this....help! Sad

Thanks,
RD
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thebeav
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Full Forum Member


Joined: Feb 22, 2005
Posts: 40
Location: Central,NY

PostPosted: Wed Mar 09, 2005 3:24 pm    Post subject: Reply with quote Back to top

From what I've read here on many posts is that dead air is usually a result of latency or packet loss. Try going to testyourvoip.com and running that test and post here. I'm sure someone will be able to tell you if that's the problem.
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rpdupuis
New Forum Member
New Forum Member


Joined: Mar 08, 2005
Posts: 4

PostPosted: Fri Mar 11, 2005 11:06 am    Post subject: Reply with quote Back to top

Ran speed test and got these results

Download 1,180,320 bps
Upload 414,168 bps
QOS 20%
RTT 75 ms
MaxPause 1442 ms

Why is the MaxPause number so large compared to others that I have seen.
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rpdupuis
New Forum Member
New Forum Member


Joined: Mar 08, 2005
Posts: 4

PostPosted: Sat Mar 12, 2005 1:45 pm    Post subject: Reply with quote Back to top

Results from testyourvoip.com

MOS Analysis from You TO the Target Location

Media Quality MOS 4.1 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.58 62.6%
Latency 0.17 18.6%
Packet Discards 0.17 18.6%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 433 ms
Packet Discards 0.8%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss

Jitter Min: 0 ms
Avg: 5 ms
Max: 49 ms

Signaling Quality Post-Dial Delay 200 ms
Call Setup Time 210 ms
Media Delay 481 ms
MOS Analysis FROM the Target Location To You

Media Quality MOS 4.3 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 79.5%
Latency 0.15 20.5%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%

Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 433 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss

Jitter Min: 0 ms
Avg: 20 ms
Max: 111 ms
Signaling Quality Post-Pickup Delay 250 ms
Call Setup Time 212 ms
Media Delay 282 ms
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reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Mar 12, 2005 2:00 pm    Post subject: Reply with quote Back to top

those aren't very good numbers. your next step would be to have comcast check your line, and if that's fine, run www.pingplotter.com for a while and submit the results here (not that we can do much) or to comcast. it will show them where the packet loss is occuring.

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