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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
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Hard Wiring - Installation
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On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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bypass
Geo-restrictions
and get free
access while
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On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

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Topic:
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On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

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On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

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On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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On Dec 05, 2016 at 12:35:11


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sriggins
Vonage Forum Associate
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Joined: Oct 26, 2003
Posts: 11

PostPosted: Wed Mar 09, 2005 1:05 pm    Post subject: QoS issues Reply with quote Back to top

I have been having some QoS issues with Vonage so I called them last night. After 40 mins on hold, Joe called me back on my cell and we tried a number of things to verify my broadband connection, etc. He put me on hold for about 10 mins, then the line dropped. He never called back.

Then my Phone Adaptor went dead and has been blinking all night. No number of resets have fixed it. Another call to Vonage this morning. 40 more mins on hold, then dropped. Now I am just getting busy signals when getting through the meny system (5 menus deep) to support.

Ugh. Not good, Vonage!

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sriggins
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 26, 2003
Posts: 11

PostPosted: Wed Mar 09, 2005 3:22 pm    Post subject: Reply with quote Back to top

Update:

I called sales, got right through and got a second phone # to call. After 20 mins or so, I got connected with John. He was super helpful, took 90 minutes to find out that "Joe" had mucked with my box and corrected it.

Now that the MTA was connecting again, he changed my SIP port to 5065 to prevent any possible conflicts with iChat AV. I then called a Vonage friend, uploaded files and it sounded ok. We then did a iChat AV while on the phone and that sounded ok. We then disconnected iChat and I uploaded a file, all fine.

Later tonight I will run more Vonage to Vonage tests with my brother to see how it works, and will keep updating this entry.

Many thanks to John for his support
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Jerryat
Full Forum Member
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Joined: Feb 09, 2005
Posts: 47
Location: Minneapolis, MN

PostPosted: Fri Mar 11, 2005 7:02 pm    Post subject: Reply with quote Back to top

sriggins wrote:
Update:

... he changed my SIP port to 5065 to prevent any possible conflicts with iChat AV. I then called a Vonage friend, uploaded files and it sounded ok. We then did a iChat AV while on the phone and that sounded ok. We then disconnected iChat and I uploaded a file, all fine.


how can I get Vonage to change my SIP so I can use iChat AV? Call them?

_________________
My Setup:
Macintosh Powerbook G4 1.5ghz
OS 10.3.8/Safari 1.2.4
Road Runner 5MBps cable broadband
Linksys RT31P2 Vonage router
Firmware v.1.27.1
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sriggins
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 26, 2003
Posts: 11

PostPosted: Fri Mar 11, 2005 7:50 pm    Post subject: Reply with quote Back to top

Yeah, tell them to set it to 5065
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jaylyle
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Joined: Apr 01, 2005
Posts: 2

PostPosted: Sat Apr 02, 2005 11:00 pm    Post subject: Have same problem - trying email support (iChat port 5060) Reply with quote Back to top

I am having the same problem and attempting to see if Vonage customer support will reply through email (I replied to the automated email that they send so it's in the queue).

How long do you think it will take before Vonage will fix?

Jay
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mbhn5204
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Sun Apr 03, 2005 12:27 am    Post subject: Reply with quote Back to top

So, what was your question?

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jaylyle
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Joined: Apr 01, 2005
Posts: 2

PostPosted: Tue Apr 05, 2005 6:35 pm    Post subject: ichat - alternative network setup question Reply with quote Back to top

Another question. Is Vonage able to get at the Voip Router/Modem if I just plug it (the router) into my hub. i.e.

1) Cable Modem -> Hub -> Voip Modem (and network)

2) instead of Cable Modem -> Voip Modem -> HUB -> network

I read that this is a work around for the 5060 port problem but might mean degraded phone performance.

If I set it up via #1 from above, i will be able to ichat when I am on my trip. This way, Vonage can alter the ports and I won't have to wait. It seems Vonage has quite a backlog.
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