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mikebrown Posted:
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On Oct 24, 2017 at 22:29:48

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On Jun 24, 2017 at 09:15:34

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On Apr 27, 2017 at 18:52:02

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On Apr 27, 2017 at 10:42:50

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On Feb 16, 2017 at 03:16:51

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vicw
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Joined: Jan 07, 2004
Posts: 15
Location: Escondido, CA

PostPosted: Sat Jan 24, 2004 3:09 pm    Post subject: Reply with quote Back to top

I experienced fairly frequent false key Tones at my end during conversations, using the Motorola unit, so it doesn't look like a switchover from Cisco is likely to fully eliminate that problem. The tones were apparently not audible at the other end.
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kyasarin
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PostPosted: Sat Jan 24, 2004 6:23 pm    Post subject: Reply with quote Back to top

Very new user - first day!

I just hooked up the Moto and received my first call The caller said he heard a few beeps in the beginning of the call - and I did not hear a beep but could hear his voice cutting out when it was happening. Then the call went smoothly for a while and about 20 minutes into the call - he heard one single beep (and I heard him cutting out) ........ and then the rest of the call went fine. This was a 31:00 call - so I don't know if it would have kept happening.

Again - tones are audible on the caller end - and not on my end. Hope this can get fixed ??? Cry
Laureltn
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Posts: 220

PostPosted: Sat Jan 24, 2004 6:43 pm    Post subject: Reply with quote Back to top

vicw: you can't switch to the cisco. It's EOL, as they put it (end of life). I switched FROM the cisco because of the beeping. I do think I have less of it on the moto. Now, here's an interesting one for you. My partner's home phones are Vtechs. I was talking to her on my cell from my son's wrestling tournament today -- obviously a very loud environment. Heard a tone on it just like I sometimes do since I got the Moto.

For us, though, kyasarin, even with the beeps from time to time, it's a great deal. I save $80 a month on my phone so I'm willing to "hang in there" while they work it out. I do transfer my business line to my home sometimes -- I just tell my clients I'm using new technology if we have any connection issues. So far that's acceptible to them. But the quality is never worse than, say, a bad cell connection and they're already used to that from my returning calls on my mobile.

laureltn
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kyasarin90
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PostPosted: Sat Jan 24, 2004 6:56 pm    Post subject: Reply with quote Back to top

Thanks laureltn! Don't get me wrong - I want this to work !! Everyone at work keeps telling me "I would switch if I knew it would work - let us know how it works for you"......... so I am hoping that my experience is good and I can convert a few people from work (and cash in on the referals Very Happy ).

The people that have called me so far really don't know that I am Voip yet .......my mom didn't even know - she thought I just got a new phone number Exclamation If all works well - I want to port my land line to this and be done with SBC forever !! It is saving me at least $30 a month if all goes well.
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tta
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PostPosted: Sun Jan 25, 2004 12:59 am    Post subject: Reply with quote Back to top

I'm hearing beeps also when calling my Vonage number. I live west of chicago.
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PostPosted: Sun Jan 25, 2004 1:11 am    Post subject: Reply with quote Back to top

tta wrote:
I'm hearing beeps also when calling my Vonage number. I live west of chicago.


Sorry that I did not read page 2 before posting the above. It seems that Vonage is aware of the problem ! Hoping it can be fixed soon.
vicw
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Joined: Jan 07, 2004
Posts: 15
Location: Escondido, CA

PostPosted: Sun Jan 25, 2004 1:56 am    Post subject: Reply with quote Back to top

Laureltn wrote:
vicw: you can't switch to the cisco. It's EOL, as they put it (end of life). I switched FROM the cisco because of the beeping. I do think I have less of it on the moto.
laureltn


I don't know if you are responding to my comment, but I never wrote anything about switching TO the Cisco. I cancelled Vonage, and returned the Motorola unit, but the false tone problem was last and lowest on my list of reasons for the cancellation.

All I was commenting on was in response to one or two others preceding who appear to be holding out hope that somehow switching from the Cisco to the Motorola would completely cure that problem. You may, as you say, have less of it with the Cisco, but it certainly still exists.
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Laureltn
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PostPosted: Sun Jan 25, 2004 10:19 am    Post subject: Reply with quote Back to top

vicw:

just msiread a "to" for a "from," sorry.

I have less of it overall with the Moto, actually. With the Cisco it was more frequent but only on the caller's end. Randy Sax and I were among the first two to work with support on it. It's not a big deal for me to hear the beeps. I don't really even notice it much anymore. If people are hearing them on the other end, as I said, they're not mentioning it. We've been through a few firmware updates on both the Cisco when we had it and now the Moto, so I am sure in time it will resolve itself.
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bugabuga
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PostPosted: Tue Jan 27, 2004 4:45 am    Post subject: Server side I bet Reply with quote Back to top

Laureltn wrote:
vicw:

just msiread a "to" for a "from," sorry.

I have less of it overall with the Moto, actually. With the Cisco it was more frequent but only on the caller's end. Randy Sax and I were among the first two to work with support on it. It's not a big deal for me to hear the beeps. I don't really even notice it much anymore. If people are hearing them on the other end, as I said, they're not mentioning it. We've been through a few firmware updates on both the Cisco when we had it and now the Moto, so I am sure in time it will resolve itself.

It is server-side problem. During my call to Russia I heard on my end beeping. But phone in Russia is _pulse only_ Smile There are no DTMF tones supported in that area. So it must have been somewhere along the way when the call is digitized. Perhaps it's a Global Crossing issue (which is used to carry calls for Vonage within US)
Safemaster
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Joined: Jan 17, 2004
Posts: 28
Location: Palm beach florida

PostPosted: Tue Jan 27, 2004 6:28 am    Post subject: Reply with quote Back to top

I spoke with tech support last night about those beeps and what they figured out was certain voice tones would cause the ata think that your trying to dial out.

Remember the old days when phone hack started.....People would pickup a public phone and imitate tones with their voice and was able to dial out and even mange to make free long distance calls.

That's why it happens to certain people and not others, it all depends on their tones, It happens alot with my wife but hardly with me. I'm also going to make a call to a buddy and just stay connected for several minutes without saying a word and see if its true.

I'll report back!

Well thats whats going on with these ata's, They are comming up within few weeks with new firmaware upgrade, Hopefully to either fix it or atleast minimize the problem as best they can.

Safemaster
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