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gonzo Posted:
Thanks for the
suggestion. When
this first started
happening months
ago, I sought
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On May 12, 2015 at 00:27:40

dconnor Posted:
I would suggest
that your router
is having
conflicts, try
updating it.
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On May 11, 2015 at 23:39:14

dconnor Posted:
Tes...
In The Forum:
Vonage
Topic:
HELP NEWBIE..
On May 11, 2015 at 23:37:30

gonzo Posted:
I have a Vonage
adapter (VDV23-VD)
connected to a
Buffalo
WZR600-DHP. It
used
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On Apr 23, 2015 at 22:33:56

chuchai Posted:
HI CAN SOMEONE
PLEASE ANSWER SOME
OF MY QUESTIONS?
BEFORE I DECIDE
WEATHER TO GET
...

In The Forum:
Vonage
Topic:
HELP NEWBIE..
On Apr 21, 2015 at 01:45:46

kdf55 Posted:
Vonage has added
call blocking.
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 09, 2015 at 09:08:53

aakicee Posted:
why just certain..
?? ____________
___ You can get
score highest
marks
...

In The Forum:
VoIP Feature Wish List
Topic:
Visual voicemail for only specific incoming numbers
On Apr 04, 2015 at 06:52:12

clarcks Posted:
A lot of companies
don't offer it at
all or if they do
it is a premium
service. Why?
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 01, 2015 at 01:12:46

MK_TO Posted:
On the Vonage
Canada web site,
it states that
outbound calls
from my Vonage
home
...

In The Forum:
Vonage Canada
Topic:
Outbound Caller ID
On Mar 27, 2015 at 10:23:31

xfilesera Posted:
Customer Care
yesterday and was
told that the
conference calling
feature is being
...

In The Forum:
VoIP Feature Wish List
Topic:
Do Not Disburb
On Mar 27, 2015 at 07:05:16


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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cpilot262
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Joined: Feb 06, 2005
Posts: 4
Location: Dallas, TX

PostPosted: Wed Mar 09, 2005 12:23 pm    Post subject: Customer Service (1-866-243-4357) BUSY BUSY BUSY all morning Reply with quote Back to top

Our service is completely out (no dial tone, can't call out, no one can call in). ISP is fine, internet access is fine, rebooted the adapter a zillion times... nothing.

Every call to cust service get's me a busy signal (no matter which options I choose).

Anyone getting a similar response?
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reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Mar 09, 2005 12:30 pm    Post subject: Reply with quote Back to top

fine here.

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rozy
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Joined: Feb 06, 2005
Posts: 62
Location: Milwaukee, WI

PostPosted: Wed Mar 09, 2005 12:32 pm    Post subject: Reply with quote Back to top

Fine here also - Milwaukee, WI
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Coolerking
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New Forum Member


Joined: Mar 09, 2005
Posts: 5

PostPosted: Wed Mar 09, 2005 12:45 pm    Post subject: Reply with quote Back to top

Service has been spotty at best. No Incoming calls. My connection is fine. The customer service has been busy for the last three days. Another day of this I am gone! I can not do business like this. Evil or Very Mad
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sriggins
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 26, 2003
Posts: 11

PostPosted: Wed Mar 09, 2005 1:15 pm    Post subject: Reply with quote Back to top

Mine is out too. I was on hold for 40 mins to talk about QoS and then it went down, now I'm stuck at 4 blinks.
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cpufixr
Full Forum Member
Full Forum Member


Joined: Mar 04, 2005
Posts: 47
Location: Maine

PostPosted: Wed Mar 09, 2005 1:34 pm    Post subject: Reply with quote Back to top

FWIW

The service is working fine for me. I called the customer service number and got righht through. No Busys.

Matt
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cpilot262
New Forum Member
New Forum Member


Joined: Feb 06, 2005
Posts: 4
Location: Dallas, TX

PostPosted: Wed Mar 09, 2005 2:59 pm    Post subject: Reply with quote Back to top

I get thru to the menu system, and every time i get past the last menu item, it rings slow busy. been this way since 7am. frustrating. I'm calling from Dallas.
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Randalllind
Full Forum Member
Full Forum Member


Joined: Feb 21, 2005
Posts: 41

PostPosted: Wed Mar 09, 2005 4:58 pm    Post subject: Reply with quote Back to top

They change the number if you guess it you win a free month!! j/k
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sylvain
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Joined: Mar 09, 2005
Posts: 5

PostPosted: Wed Mar 09, 2005 7:07 pm    Post subject: Re: Customer Service (1-866-243-4357) BUSY BUSY BUSY all mor Reply with quote Back to top

cpilot262 wrote:
Every call to cust service get's me a busy signal (no matter which options I choose).
Anyone getting a similar response?


I got lucky, been put on hold for 30 minutes and then a tech guy took my call. He told me their account database is down and that they can only call people back when it will be fixed.
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mnmsmith
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 09, 2005
Posts: 16

PostPosted: Wed Mar 09, 2005 7:11 pm    Post subject: Reply with quote Back to top

I'm on hold now, have been for about 30 minutes...
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