Joined: Feb 06, 2005 Posts: 4
Location: Dallas, TX
Posted:
Wed Mar 09, 2005 12:23 pm Post subject: Customer Service (1-866-243-4357) BUSY BUSY BUSY all morning
Our service is completely out (no dial tone, can't call out, no one can call in). ISP is fine, internet access is fine, rebooted the adapter a zillion times... nothing.
Every call to cust service get's me a busy signal (no matter which options I choose).
Anyone getting a similar response?
reebok Vonage Forum MVM
Joined: Oct 24, 2004 Posts: 3198
Location: Lakeland, FL
Service has been spotty at best. No Incoming calls. My connection is fine. The customer service has been busy for the last three days. Another day of this I am gone! I can not do business like this.
I get thru to the menu system, and every time i get past the last menu item, it rings slow busy. been this way since 7am. frustrating. I'm calling from Dallas.
Posted:
Wed Mar 09, 2005 7:07 pm Post subject: Re: Customer Service (1-866-243-4357) BUSY BUSY BUSY all mor
cpilot262 wrote:
Every call to cust service get's me a busy signal (no matter which options I choose). Anyone getting a similar response?
I got lucky, been put on hold for 30 minutes and then a tech guy took my call. He told me their account database is down and that they can only call people back when it will be fixed.
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