Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
tanomckno
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 08, 2005
Posts: 20

PostPosted: Tue Mar 08, 2005 11:08 pm    Post subject: Mexico - isp blocked ports what can i do ? Reply with quote Back to top

i have been using Vonage since july 2004 and been very happy with service.

i live in mexico and before discovering Voip, i was paying mexican monopoly company telmex about 500 dollars per month on long distance calls to the usa.

yesterday at 7pm the problem started, i can place calls, but no one can hear me.

i tried using another dsl account from telmex, and same problem

i changed router, same problem

i tried using a different service provider using a diferent Voip adapter, and same thing kept happening

so i am guessing its the dls that has blocked my ability to place calls throught the internet.

this happened once with cable, they did this last year.

since there are no other options for broadband in mexico, just telmex and cable, i was considering using direcway, but i read it doesnt work

what can i do, is there a way to use Vonage now that telmex has put a block on it

thank you

[ADMIN EDIT TITLE TO REFLECT LOCATION OF THE ISP]
View user's profile Send private message
jdr30
Vonage Forum Master
Vonage Forum Master


Joined: Nov 24, 2004
Posts: 215

PostPosted: Tue Mar 08, 2005 11:18 pm    Post subject: Reply with quote Back to top

Not sure about mexico .. but in the US an ISP can get in trouble for blocking Voip. If you give me your acct info I can change ur SIP port to get around it Wink
View user's profile Send private message
Casita
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 08, 2005
Posts: 10

PostPosted: Tue Mar 08, 2005 11:28 pm    Post subject: Reply with quote Back to top

run a graph of your speed using the Numion router in Mexico. ( option at the bottom sets graphing frequency).

http://www.testmyspeed.com/speedtests/international.htm


I have been seeing system problems and low transmission speeds for the last few weeks (fluctuates wildly).

I upped my service to a 1M line and have not been having problems but do see significant fluctions of line quality ( use the Voip Speed test on this site to check.
View user's profile Send private message
istelecom
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 04, 2005
Posts: 17
Location: Sonora Mexico

PostPosted: Wed Mar 09, 2005 1:10 am    Post subject: Reply with quote Back to top

Where are you? (city)

Maybe is a local problem of infinitum service, do you try www.vonage.com
if you have problem with this page, try another dns server.

I´ve Vonage service and i stay in mexico too, and i don´t have problem with my service.

i detect that some dns of telmex the ip address of Vonage go to cache2.uninet.net (telmex filial) or something like that.

I use dns: 200.23.242.202, 200.23.242.196 and no problem or try to make a DMZ to Vonage router

Cuauhtemoc
istelecom@hotmail.com
View user's profile Send private message
bgrossraa
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 08, 2005
Posts: 12

PostPosted: Wed Mar 09, 2005 12:05 pm    Post subject: Reply with quote Back to top

I have been investigating this problem for a friend in Mexico as well. It seems everyone in his community that has Voip is having the same problem, regardless of vendor. He lives on the East Cape of Baja in a town called Buena Vista. It's really starting to look like TelMex has somehow blocked service, or reduced uplink speeds to the point that they are too slow to work correctly with Voip.

His problem is this. He can hear the caller fine, but they can only hear about half of what he says (very choppy) if they can hear him at all. He has TelMex DSL and has been using Vonage for over a year with no problems until Friday. I am going to have him test his line speeds at www.testyourvoip.com and will report his findings.

Any suggestions?
View user's profile Send private message
tanomckno
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 08, 2005
Posts: 20

PostPosted: Wed Mar 09, 2005 12:06 pm    Post subject: i am in sonora mexico Reply with quote Back to top

hi

seems like this is happening in other states in mexico also

a friend from sinaloa is having the same problem

i am located in Hermosillo, Sonora Mexico

thank you
View user's profile Send private message
tanomckno
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 08, 2005
Posts: 20

PostPosted: Wed Mar 09, 2005 12:11 pm    Post subject: test voip Reply with quote Back to top

i used the testyour Voip

and it says that i should take pony express

i used the speakeasy test
and everything is fine

same upload and download speeds

i have 256 download, i had the 512 service before but i found out
that the upload speed is the same as the 256, and there is really not much
diference when downloading or browsing the internet.
View user's profile Send private message
bgrossraa
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 08, 2005
Posts: 12

PostPosted: Wed Mar 09, 2005 12:19 pm    Post subject: Reply with quote Back to top

If it says you should take the Pony Express, then that is definately your problem. You (for whatever reason) do not have sufficient bandwidth to make Voip calls. I suspect this is something TelMex or other Mexican broadband companies have done to purposefully "break" Voip services in Mexico, as a lot of people are using them to make calls to the US, thereby not having to pay these companies incredibly high long distance rates.
View user's profile Send private message
bgrossraa
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 08, 2005
Posts: 12

PostPosted: Wed Mar 09, 2005 12:24 pm    Post subject: Reply with quote Back to top

Almost forgot, the testyourvoip tests are not based purely on bandwidth speeds, but on things that can adversly affect Voip calls. Things that can make use of Voip virtually impossible like latency, jitter, and packet loss.

After you run the test, click on See Detailed Results, and post them here.
View user's profile Send private message
bgrossraa
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 08, 2005
Posts: 12

PostPosted: Wed Mar 09, 2005 12:25 pm    Post subject: Reply with quote Back to top

If it says you should take the Pony Express, then that is definately your problem. You (for whatever reason) do not have sufficient bandwidth to make Voip calls. I suspect this is something TelMex or other Mexican broadband companies have done to purposefully "break" Voip services in Mexico, as a lot of people are using them to make calls to the US, thereby not having to pay these companies incredibly high long distance rates.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.27 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum