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mikebrown Posted:
Hello, I think
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it with the Expert
they can surely
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Hard Wiring - Installation
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On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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diana87 Posted:
You have to use
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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

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Topic:
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On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
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rely exclusively
on a Vonage system
for our
...

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On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

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jeddaisg Posted:
Hi all We have
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our call quality
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
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many more
Dreamcast games
are opened up
recently.
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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
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old topic but when
I google “Vonage
MAC address
...

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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
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currently have
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GoGyrosWin
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Joined: Feb 20, 2005
Posts: 6

PostPosted: Tue Mar 08, 2005 7:18 pm    Post subject: Cannot change email preferences Reply with quote Back to top

Anyone else have this problem?

I go to the dashboard, voicemail, voicemail settings, voicemail email notifications, replace the email I initially set up to my new mail address and press "save". It notifies me that it may take "additional time" to save it.

The next day, go back to the voicemail email notifications and the email is the one I changed it to but my notifications are still going to my original email address.

I have tried leaving it blank, saving, then entering the new one and still nothing. No matter how long I wait or what it notes online...it still will only send those notifications to the one I initially set up.

Sure seems like a bug in the system. I sent a note to email CS and its been a month or so without a response. I know thats typical.

Any suggestions out there or should I just wait on hold for an hour to get this resolved?
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mbhn5204
Vonage Forum Evangelist
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Tue Mar 08, 2005 7:54 pm    Post subject: Reply with quote Back to top

I could not reproduce the problem on the Vonage webpage. Everything worked fine for me. Did you "Enable" Voicemail? It is found at the bottom of the page. Also, Voicemail must be enabled at the telephone. Here is the preliminary procedure, I hope it helps you out.

http://www.vonage.com/help_knowledgeBase_article.php?article=233&category=118

These things can get confusing, can't they?
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GoGyrosWin
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Joined: Feb 20, 2005
Posts: 6

PostPosted: Tue Mar 08, 2005 10:22 pm    Post subject: Reply with quote Back to top

I get the confirmations...only that I get them in the same email account that I set up initially. So it is set up correctly on the notification end. I just cannot change the email address to something else. Did you test it by changing your email to a different one?
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GoGyrosWin
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Joined: Feb 20, 2005
Posts: 6

PostPosted: Wed Mar 09, 2005 3:30 pm    Post subject: Reply with quote Back to top

Am I the only one who has this problem? Could it be hardware related in any way?
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jfullam
Vonage Forum Junior
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Joined: Nov 27, 2004
Posts: 27

PostPosted: Wed Mar 09, 2005 3:36 pm    Post subject: Reply with quote Back to top

You're not the only one - same thing happens to me. I turned on email notifications without attachments initially. Everything worked well. Then I decided to try notifications with attachments. After a few weeks, I decided I did not want attachments anymore and now I cannot change it back. I make the change successfully on the website, but I continue to get the email notifications with attachments. I even went so far as to shut off email notification all together - yet I still get email notifications (with attachments). I emailed support about the problem - but got no response. Sad
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GoGyrosWin
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Joined: Feb 20, 2005
Posts: 6

PostPosted: Fri Mar 11, 2005 12:07 pm    Post subject: Reply with quote Back to top

Thank you jfullam! At least I know I am not the only one with this problem. I would bet that if more people tried to change their email preferences as we described...it would get much more attention from Vonage reps.

Any reps have any workarounds for this problem?
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IOIOSOTWIG
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Joined: Oct 21, 2004
Posts: 3

PostPosted: Mon Dec 12, 2005 8:07 pm    Post subject: Cannot change voicemail email address Reply with quote Back to top

It appears that this was an issue back in March 2005. But it is now December, and it is the SAME for me at present.

I called customer support, they said it was taken care of last week, for everyone, I guess..

Still not working as of today!
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mer2112
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 25, 2005
Posts: 13
Location: Algonquin, IL

PostPosted: Tue Dec 13, 2005 3:27 pm    Post subject: Reply with quote Back to top

Still a problem with me. I can't turn on attachments, I only get the notification.
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IOIOSOTWIG
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Joined: Oct 21, 2004
Posts: 3

PostPosted: Tue Dec 13, 2005 4:08 pm    Post subject: Reply with quote Back to top

I changed the email address to another address I have, waited overnight, to be sure, and then changed it back to the original one that was not working, and now it is OK!

You might want to try this, if possible! If you don't have another address, I would think anything would work for a night. joeblow@vonage.com Idea
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slypher
Vonage Forum Associate
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Joined: Nov 25, 2005
Posts: 21

PostPosted: Tue Dec 13, 2005 8:24 pm    Post subject: Reply with quote Back to top

call tech support and have them reset your voicemail (i think upper level support handles this) , maybe it will work then. i don't think they really answer emails too much so i don't know if you will see results by emailing the problem to Vonage.

S-
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