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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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ilink4gray
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Joined: Mar 08, 2005
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PostPosted: Tue Mar 08, 2005 2:53 am    Post subject: Vonage won't work Reply with quote Back to top

I can't make a phone call or receive one. Upon a fresh hard boot, I can make or receive one call. After that I get busy dial tone if I try to call from the service.

I've been on Linksys website trying to check the router. But unable to enter utility page. Talked with 3 reps and no one can help me. Tried calling Vonage but hold time too long.

I think I've followed all of the instructions in manual for troublshooting.

I've disabled firewalls (xp and zone alarm), set ie to low security, manually set ip.

I have a rt31p2 router and a westell dsl modem. Connecting through Verizon. Internet is fine. Can make phone calls through land line. When trying to make Vonage work, I disconnect my land line.

Somebody tell me where I can go for help!!!
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reebok
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Joined: Oct 24, 2004
Posts: 3198
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PostPosted: Tue Mar 08, 2005 8:33 am    Post subject: Reply with quote Back to top

when you plug in the rt31p2, do you notice the power light flashing? if so, leave it alone until it stops. if it basically never stops. try unplugging it and unplugging any phone lines connected to it, and plug it in again. if it continues to flash the power light, your device may be fried.
if this doesn't seem to be your problem, what happens to your phone light? does it come on and then turn back off after that one call? what do you have for a firmware version (upper right) and for Line1 and 2 under Status at http://192.168.15.1 (password admin)

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jdr30
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Posts: 215

PostPosted: Tue Mar 08, 2005 11:45 am    Post subject: Reply with quote Back to top

You MUST put your westell modem in BRIDGE mode and set up PPPoE via the LINKSYS router and it will work!
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ilink4gray
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PostPosted: Wed Mar 09, 2005 3:18 am    Post subject: Reply with quote Back to top

jdr,
I don't know how to put the modem into bridge mode. The modem doesn't show up in Device Manager nor in Network Connections. Is that normal???

Most importantly, I cannot connect to the router's utility page. When typing in the address I get a blank page. I can go anywhere on the net. I can ping the utility page. I can't get to the set up page.

I am unaware of having to do pppoe. Nothing in Verizon docs suggest this. The install of the modem was uneventful via the cd sent by them. Does it matter that I'm in Southern California?[/quote]
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kenn10
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Joined: Jun 07, 2004
Posts: 196
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PostPosted: Wed Mar 09, 2005 8:22 am    Post subject: Reply with quote Back to top

ilink4gray wrote:


I am unaware of having to do pppoe. Nothing in Verizon docs suggest this. The install of the modem was uneventful via the cd sent by them. Does it matter that I'm in Southern California?


Here is an excellent FAQ on setting up a Westell Modem for bridging and a Linksys router to work with it. Hope this helps:

http://www.dslreports.com/faq/9687

The majority of Bell DSL providers use PPPoE to set up a virtual connection over their network. For the standard user, this is done by the Westell modem. The Westell is actually a router of sorts itself. When you set the modem to be "Bridged," it passes the data stream over to your router and the router must use PPPoE to log you in.

The attached FAQ link helps you do that.
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ilink4gray
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PostPosted: Thu Mar 10, 2005 1:13 am    Post subject: Reply with quote Back to top

Kenn10,
Thanks but Verizon is not Bell South. My Westell modem is not covered by the faq on the link. My model number is A90-210015-04 and the faq covers A90-210030-04.

I contacted Verizon. The tech was clueless. He had no idea what Bridged Ethernet was. He said the modem didn't have any settings that could be changed. If you go to the westell website and then to my model, it says that all support is through the isp.

Help, please.
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ilink4gray
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PostPosted: Thu Mar 10, 2005 1:57 am    Post subject: Reply with quote Back to top

According to the following post, there is no interface for my modem. And, it is already in bridge mode. The poster calls my version a "crippled" modem for Verizon.

http://www.dslreports.com/forum/remark,9593727

I don't mind if the modem is crippled or not. All I want to do is get Vonage to work. Can anyone help? Does anyone out there have my set up?

Verizon ISP
Westell DSL modem A90-210015-04
RT31PS Linksys router

If you do does it work?????
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dconnor
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Location: The Beach

PostPosted: Wed Mar 16, 2005 2:45 am    Post subject: Reply with quote Back to top

[ADMIN BUMP]

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kenn10
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Joined: Jun 07, 2004
Posts: 196
Location: Kennesaw, GA

PostPosted: Wed Mar 16, 2005 7:05 am    Post subject: Reply with quote Back to top

ilink4gray wrote:
According to the following post, there is no interface for my modem. And, it is already in bridge mode. The poster calls my version a "crippled" modem for Verizon.

http://www.dslreports.com/forum/remark,9593727

I don't mind if the modem is crippled or not. All I want to do is get Vonage to work. Can anyone help? Does anyone out there have my set up?

Verizon ISP
Westell DSL modem A90-210015-04
RT31PS Linksys router

If you do does it work?????


According to that DSL Reports posting, that tells us that you need to set up the Vonage device for PPPoE and have it log you into your Verizon account. Currently, you must have WinPoet or some similar software provided by Verizon which runs on your PC and logs you in. The Vonage RT31P2 can do that function so that you can remove it from the PC.

Instructions for doing this come with your Vonage router. But you must deinstall the Verizon client running on your PC.

_________________
Vonage (RT31P2), Voicepulse (SPA2000), Broadvoice (SPA2000)
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ilink4gray
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PostPosted: Mon Mar 21, 2005 11:07 pm    Post subject: Reply with quote Back to top

kenn10,

I've just confirmed with Verizon that on the WEST COAST the connection is DHCP. So, doing the pppoe thing will not work.

I've tried again to get through to tech support. After 45+ minutes on hold I get disconnected. I am running out of patience. I'm paying for a service that isn't working, hasn't worked and I can't get help from them.

DSL Reports is predominately east coast people. Their advice doesn't apply. Who can help????[/list]
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