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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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Hard Wiring - Installation
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Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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Topic:
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On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
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wireless handsets,
...

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Topic:
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
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Canada. they
should offer
...

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On Jul 17, 2016 at 23:42:46


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Gav
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PostPosted: Mon Mar 07, 2005 3:44 pm    Post subject: can't activate my credit card with vonage service Reply with quote Back to top

Hi,
I searched the forums and didn't find the answer. Maybe I didn't put in the right words. Anyways, I applied for a credit card(amazon) and received my cards in the mail the other day. I called into the credit card company and put in my account info. A pre-recorded message says "Please call from your home phone" and hangs up. What's the deal? When I call my cell from my Vonage it displays the right caller id. Is anyone else having a problem like this? Help.
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scots
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PostPosted: Mon Mar 07, 2005 4:24 pm    Post subject: Reply with quote Back to top

I assume that you're trying to activate your credit card now that you've received it? I would start by calling the bank that issued the card (number should be on the back of the card...not the number you're calling to activate the card) and see what they have to say. Maybe they're having some kind of problem with their activation system? If they're not having problems with their activation system, then maybe your caller ID info is not getting properly passed off to the number you're calling to activate the card. This would be an issue you'd have to take up with Vonage to see what's happening. Even though it's showing up properly when you call your cell phone, sometimes caller ID info shows up differently depending on who you're calling. When I call places from my cell phone, some places it shows up as "Wireless Caller" and some places it shows up as "Raleigh NC". When I call from my Vonage line, some places it shows up as "Vonage Holdings" and some places my phone number shows up in place of the name. Maybe your phone number isn't getting sent properly to the number you're calling to activate your card. Name shouldn't matter on caller ID when calling to activate a credit card...just number. Another possibility could be that when you were filling out your application for the card you accidentally put in a wrong phone number (even 1 number wrong would mess things up)...or when your credit card account was created the phone number got messed up in transfer from the application to the actual account.
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Gav
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PostPosted: Mon Mar 07, 2005 4:32 pm    Post subject: Reply with quote Back to top

Yes, I'm just trying to activate my card that I received. I think I read somewhere on the forum that when you make an 800 call sometimes your caller id wasn't passed through. I'm thinking this is the case? Anyways, I'll try to call the bank first and Vonage second. I can never seem to get through tech support with Vonage anyways.
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PostPosted: Mon Mar 07, 2005 5:22 pm    Post subject: Reply with quote Back to top

When you call an 800 number the number that shows up is usually a 973 Vonage number. Happens when I call my wife at work. At first she asked, "Where the heck are you?" Then we realized what info was being sent.

Someone with more knowledge of ANI and numbers will chime in and explain it better, I'm sure.

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SaltAquatics
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PostPosted: Tue Mar 08, 2005 1:17 am    Post subject: Reply with quote Back to top

SuperDave wrote:
When you call an 800 number the number that shows up is usually a 973 Vonage number. Happens when I call my wife at work. At first she asked, "Where the heck are you?" Then we realized what info was being sent.

Someone with more knowledge of ANI and numbers will chime in and explain it better, I'm sure.


Hmmm.... Ive tried several 800 numbers and they all show my number. I dont know what name they show, due to the nature of the phone itself, but it does indeed show the number, and my number always shows up. Is that just the luck of the draw?

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reebok
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PostPosted: Tue Mar 08, 2005 8:28 am    Post subject: Reply with quote Back to top

this is because that number, and I think all cc activation numbers, work off of the ANI, which is different from caller id. your ani will show 973 as dave said. there is apparently no way around this.

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jdr30
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PostPosted: Tue Mar 08, 2005 12:50 pm    Post subject: Reply with quote Back to top

There is only 1 RTP relay in the whole country that connect 800-xxx-xxxx calls. And this is in Newark New Jersey. So when you call any 800 number they think you are in NJ.

This is why numbers like 1-800-PIZZAHUT will not work, because it is supposed to connect you to your local pizza hut, however it thinks you are in Newark New Jersey.
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PostPosted: Tue Mar 08, 2005 2:00 pm    Post subject: Reply with quote Back to top

Weird. I just activated my US Bank debit card last night from home over my Vonage line without any problems at all. I called their 800 number on our Spokane phone that has a Seattle number as the primary.... so the caller ID on our phone shows a Seattle #, our old # before we moved east. So even though the caller ID is way off, I still didn't have a problem.
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reebok
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PostPosted: Tue Mar 08, 2005 2:07 pm    Post subject: Reply with quote Back to top

spokane and seattle are both washington aren't they? what do you mean by moving east? is this a different number than you signed up for the card with?
and does US Bank have a number verification system? maybe not all companies employ this security method.

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PostPosted: Tue Mar 08, 2005 2:09 pm    Post subject: Reply with quote Back to top

Hey, what makes you so special that it works for you? haha. Well at least I know its the service and there is nothing wrong with mine. Maybe its something they'll put on their "to do" list.
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