I am experiencing voice delays and garbled sound. I am at my wits end, I got a new PAP2 adapter, had my ISP (Road Runner)come to my home, put the PAP2 in the DMZ on my router, set the MAC for PAP2 priority in the QoS of the router, nothing makes it better.
My Speed Results Download 4,537,664 bps Upload 346,624 bps QOS 80% RTT 57 ms MaxPause 160 ms
What really bothers me is the Vonage test site says I can use up to 4 quality connections on my current ISP connection, I don't think so! Anyone have any ideas on what to do to resolve the voice problems, it was all working great until 2 weeks ago and contacting customer service is near impossible unless you have a phone permantly attached to your ear.
reebok Vonage Forum MVM
Joined: Oct 24, 2004 Posts: 3198
Location: Lakeland, FL
WRT54GS with 2 machines and the PAP2 device on the backend. The PAP2 is setup in the DMZ and in QosS as the primary device. I plugged the PAP2 directly into the cable modem and had the same quality issue so I don't think it is my equipment. My ISP is Road Runner in the Albany,NY area.
reebok Vonage Forum MVM
Joined: Oct 24, 2004 Posts: 3198
Location: Lakeland, FL
Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW) Round-Trip Latency 223 ms Packet Discards 0.9% Packet Loss 0.0% Loss Periods Min: 20 ms Avg: 20 ms Max: 20 ms Random Loss
Jitter Min: 0 ms Avg: 4 ms Max: 36 ms
Signaling Quality Post-Dial Delay 161 ms Call Setup Time 171 ms Media Delay 521 ms MOS Analysis FROM Helsinki To You
Media Quality MOS 4.3 / 5.0 (Best with G.711 is 4.4)
Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW) Round-Trip Latency 223 ms Packet Discards 0.3% Packet Loss 0.0% Loss Periods Min: 20 ms Avg: 20 ms Max: 20 ms Random Loss
Jitter Min: 0 ms Avg: 1 ms Max: 20 ms
Signaling Quality Post-Pickup Delay 342 ms Call Setup Time 350 ms Media Delay 372 ms
E-mail my results From To Comment
reebok Vonage Forum MVM
Joined: Oct 24, 2004 Posts: 3198
Location: Lakeland, FL
Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW) Round-Trip Latency 267 ms Packet Discards 1.5% Packet Loss 0.0% Loss Periods Min: 20 ms Avg: 40 ms Max: 120 ms Burst Loss
Jitter Min: 0 ms Avg: 9 ms Max: 84 ms
Signaling Quality Post-Dial Delay 50 ms Call Setup Time 70 ms Media Delay 160 ms MOS Analysis FROM Boston To You
Media Quality MOS 4.3 / 5.0 (Best with G.711 is 4.4)
Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW) Round-Trip Latency 267 ms Packet Discards 0.3% Packet Loss 0.0% Loss Periods Min: 20 ms Avg: 20 ms Max: 20 ms Random Loss
Jitter Min: 0 ms Avg: 1 ms Max: 11 ms
Signaling Quality Post-Pickup Delay 110 ms Call Setup Time 104 ms Media Delay 142 ms
it won't fix your problem. not with that kind of packlet loss and discards. I'm surprised rr found nothing wrong with the signal. what modem do you have?
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