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superswiss
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PostPosted: Tue Jan 17, 2006 7:11 pm    Post subject: Reply with quote Back to top

Leslie4444 wrote:
Quote:
Actually, this seems to be an instance where the intercom is wired into your phone line. "Incoming Call" is displayed by the phone when it doesn't receive Caller ID data, which is a pretty sure sign that the call didn't originate from the phone company, but rather the intercom. If the call came from the phone company and say the intercom has caller ID blocked or something it would say Unavailable or Unknown or something to that extend, but not the generic "Incoming call"


--Well, darn. I'll have to check this again, but it sounds like it means that I can't access the door system from a Voip line, no? Will the call (door buzzer call, that is) even go through on a cable line in this case? If so, at least I can go let the blasted people in myself. It'd be the worst if I don't even know someone is buzzing me to let them in.


Pretty much. You'll need to keep an analog phone hooked up to your wall jack for the intercom. My guess is that you don't need an active POTS line, though. It would just be used for the intercom. Then hook up a cordless phone or phone system directly to the Voip adapter. You won't be able to connect the phone adapter to your house wiring to have Voip service in all your rooms as that would interfere with the intercom and possibly damage the phone adapter. I suggest you talk to your building management and tell them that you are planning on disconnecting your land line and go wireless-only, but you have concerns about the Intercom. Don't tell them about Voip. They probably won't know what you are talking about. Ask them if they can set it up to ring your cell phone. They may tell you what I just did, that you need to leave a phone connected to the wall for the intercom. That would confirm my hypothesis.

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spdickey
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Joined: Oct 27, 2005
Posts: 34

PostPosted: Tue Jan 17, 2006 8:34 pm    Post subject: Reply with quote Back to top

When you moved in, did you have to give your new telephone number to tha apartment manager so he could program the dialer at the front door?

If he did, then the unit dials your number, your phone rings, and you answer and admit the person with a touch tone signal.

That system should work with Vonage.
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VonageTPA
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Joined: Jul 11, 2005
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PostPosted: Wed Jan 18, 2006 12:24 am    Post subject: Reply with quote Back to top

As mentioned by the others, there are two types of door intercom systems:

1) Those which have their own phone line & call homeowners using the regular phone co lines. These are the most common. There are also some setups which pretty much require this type of setup, such as multiple buildings on one entryphone, an entryphone located by a gate (away from the main building), or an entryphone which services a large # of tenants/customers. These really are the best way for these systems to be installed.

2) Then you have the management/developer who is cheap. They don't want to spend the $25-$30/mo (or more) to maintain a phone line for the entryphone, so they'll install a system where all of the phone lines in the building run through the system. When the entryphone is used, it disconnects the land line, rings the phone, and pushes the intercom call through. These things cause all sorts of problems for the tenants with regards to voice quality, DSL, etc. BUT, management likes them because they're saving $30/mo (and paying ~$100 every few months to a phone repair guy to keep the thing going) These are found most often in smaller apartment/condo buildings, usually low or mid-rises. High-rises usually have too many tenants to make this feasible. These really aren't THAT common, but I have seen them in catalogs (never come across one in person).

My own condo uses the first type, so the entryphone could care less who it's dialing. Like others, I also had these calls sent to my cell phone (now Vonage line) and have experienced no problems.

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