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VonTechMgr Posted:
I have explained
this on numerous
other posts so I
really do not want
to have to type
...

In The Forum:
Vonage
Topic:
Port forwarding problem!!
On Nov 22, 2009 at 17:01:57

SebM Posted:
Hi, I'm having
trouble port
forwarding. I've
entered the
correct ports and
ip
...

In The Forum:
Vonage
Topic:
Port forwarding problem!!
On Nov 22, 2009 at 04:00:05

Steve48 Posted:
Now I'm confused.
It sounds as if
you have the new
Linksys working.
But now you want
...

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Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 23:32:59

TonyIn Posted:
First thank you.
Vonage tells me to
call my ISP for
help to set up a
router. My
ISP(AT&T)
...

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Topic:
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On Nov 21, 2009 at 20:54:01

Taha Posted:
I was able to host
Warcraft 3 games
WITHOUT the vonage
receiver. I port
forwarded
...

In The Forum:
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Topic:
Warcraft 3 Hosting - Please help
On Nov 21, 2009 at 20:06:18

trekologer Posted:
Quest is the one
to port your
number back. If it
was ported without
your permission,
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 15:32:26

TonyIn Posted:
AHHHHHHHHHH...
In The Forum:
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Topic:
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On Nov 21, 2009 at 15:09:32

dore00011 Posted:
Hi, Join the
world recognized
MBBS program in
Ukraine. You
can now earn
...

In The Forum:
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Topic:
mbbs in ukraine
On Nov 21, 2009 at 07:07:29

Steve48 Posted:
Since the setup
modem>Vonage is
working, the
Vonage unit must
be set up to
handle
...

In The Forum:
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Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 04:44:18

Steve48 Posted:
You can't just
plug in the old
one and go, but
you can register
the new one on
line
...

In The Forum:
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Topic:
Have a new adapter, is there a 800 #
On Nov 21, 2009 at 04:22:17


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jockey
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PostPosted: Sat Mar 05, 2005 11:28 am    Post subject: Port number from Vonage Reply with quote Back to top

I am considering switching from Vonage to another VOIP provider. Has anyone tried to port their number out of Vonage. My number was ported to Vonage from Verizon. I know that if Vonage supplies you with a number they will not let you take it with you. Which I find funny since they encourage you to move your number to them but they won't do the same for others. Anyway thank goodness my number was originally with Verizon.

Has anyone successfully moved a number from Vonage to another service???
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reebok
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PostPosted: Sat Mar 05, 2005 11:33 am    Post subject: Reply with quote Back to top

this shouldn't be a problem, and there are similar threads detailing this. however, your best bet may be to port it back to verizon. but again, it shouldn't be a problem.

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Trek234
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PostPosted: Sat Mar 05, 2005 1:16 pm    Post subject: Reply with quote Back to top

I have read on other forums Vonage doesn't transfer back very easily.
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eliotj
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PostPosted: Sat Mar 05, 2005 6:50 pm    Post subject: Reply with quote Back to top

Trek234 wrote:
I have read on other forums Vonage doesn't transfer back very easily.


According to the FCC, they have no choice. All numbers are portable. Basically you can move any number to anywhere.

Almost as if you OWN the number.
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reebok
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PostPosted: Sat Mar 05, 2005 6:55 pm    Post subject: Reply with quote Back to top

I think the issue here is that vonage is not regulated by the fcc, although the clec's they get the numbers from are. because vonage gets the number from the clec, they are the customer of record. when you get a telephone number from a clec or ilec (basically a line from a traditional phone company) you are the customer of record, and you can have the number moved. so if vonage is the customer of record, and they don't want the number moved...
but if you port your traditional line to one of vonage's clec's, you are still the customer of record.

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Trek234
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PostPosted: Sat Mar 05, 2005 7:09 pm    Post subject: Reply with quote Back to top

eliotj wrote:
Trek234 wrote:
I have read on other forums Vonage doesn't transfer back very easily.


According to the FCC, they have no choice. All numbers are portable. Basically you can move any number to anywhere.

Almost as if you OWN the number.


Does the FCC regulate VOIP providers, though?

There have been posts at broadbandreports.com saying vonage simple REFUSES to release a number sometimes. But then there are other posts saying just the opposite, so I suppose YMMV.
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Trek234
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PostPosted: Sat Mar 05, 2005 7:10 pm    Post subject: Reply with quote Back to top

reebok wrote:
I think the issue here is that vonage is not regulated by the fcc, although the clec's they get the numbers from are. because vonage gets the number from the clec, they are the customer of record. when you get a telephone number from a clec or ilec (basically a line from a traditional phone company) you are the customer of record, and you can have the number moved. so if vonage is the customer of record, and they don't want the number moved...
but if you port your traditional line to one of vonage's clec's, you are still the customer of record.


Thanks for the info! Can you detail more what a "customer of record" means?
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reebok
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PostPosted: Sat Mar 05, 2005 7:14 pm    Post subject: Reply with quote Back to top

not sure if I've ever seen a definition...I go for the self-explanatory definition of the customer who is on record (in the computer, database, whatever) as being assigned that phone number. vonage gets the number from the clec (then gives it to you). so they are the customer who is on record at the clec, not you. whereas when you go through a "normal" phone company who is the clec or ilec, you are the customer of record.

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ToddlerTN
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PostPosted: Sat Mar 05, 2005 10:14 pm    Post subject: Reply with quote Back to top

I spoke to someone from my state regulatory agency on Friday about this very issue. He described it this way:

If you got the number from a regulated service provider, then the number was registered in your name (much like a registered domain name). As long as you maintain service under that number, you continue to own it, whether the service comes from a regulated provider or not.

He also said that if you leave Vonage, they are required to cooperate in the number transfer, because the number is registered in your name. However, because VoIP is not regulated, he said that no agency has enforcement authority over Vonage, and therefore you are basically at their mercy if you have an issue with them unless you're willing to take them to court. (Kind of like your friend who owes you money is required to pay you back, but you may have to sue him to get it.) Not that I would expect Vonage to be that way, but there you go.

And the converse is true also...if you got your number from an unregulated provider, then it was registered in their name and they own the number, end of story.

Basically the same as rebook described, but I thought the domain name analogy was helpful. Getting a number from a regulated provider would be the equivalent of a domain name, and getting a number from Vonage would be the equivalent of a Tripod account.
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oferp
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PostPosted: Fri Apr 01, 2005 1:27 pm    Post subject: Vonage the broadband "phone company". Reply with quote Back to top

I am a long time customer of vonage and my number was issued with them. I moved to their service over 18 months ago and it was ok considerin it is using the internet. I wanted to port my Bellsouth phone number to them back then but they said It would take 3 weeks so I thought that for a faster transfer I rather take their offer and get the phone number from them. Now I am trying to port my phone number to a diffrent phone company and they refuse to do so. I think it is very unfair for them to do that since other real phone companies port their number to them. I want to know if their is anybody who can help me with an advice what to do?
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