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rozy
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Joined: Feb 06, 2005
Posts: 62
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PostPosted: Sat Mar 05, 2005 10:47 am    Post subject: Latest PAP2 Firmware On Vonage System 2.0.13e Reply with quote Back to top

FYI - The latest PAP2 firmware that Vonage has in their systems for the PAP2 adapter is 2.0.13e.

You can find the version on your PAP2 adapter by pressing the talk button on your phone, then '****', then enter '150#'
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mele
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Joined: Feb 15, 2005
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PostPosted: Sat Mar 05, 2005 12:43 pm    Post subject: Reply with quote Back to top

Does it fix anything?

Mine works fine with 2.0.11.

Should I get updated?

Mel
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rozy
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PostPosted: Sat Mar 05, 2005 5:23 pm    Post subject: Reply with quote Back to top

It didn't fix my message waiting notification for voice mail, and like usual they didn't have a change log to tell me the issues it resolves....sorry
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pilotboy72
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PostPosted: Sat Mar 05, 2005 11:52 pm    Post subject: Reply with quote Back to top

More importantly, how do we get this upgrade?
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reebok
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PostPosted: Sun Mar 06, 2005 7:55 am    Post subject: Reply with quote Back to top

by Vonage sending it to you.

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rozy
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Location: Milwaukee, WI

PostPosted: Sun Mar 06, 2005 11:02 am    Post subject: Reply with quote Back to top

You'll need to call into Vonage and talk to a tech to have the "flag" your account so that when you unplug/plug your PAP2 back in and have it download the new firmware.
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DentalRep
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Joined: Feb 15, 2005
Posts: 85

PostPosted: Sun Mar 06, 2005 11:48 am    Post subject: Reply with quote Back to top

I am currently on hold with Vonage so I can get the new firmware. Wish me luck....

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Keith Wilson
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DentalRep
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PostPosted: Sun Mar 06, 2005 1:14 pm    Post subject: Reply with quote Back to top

I just recieved the new firmware. The tech told me that it addresses some of the audio problems they have had with the device.

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zukdj
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Joined: Mar 03, 2005
Posts: 31

PostPosted: Sun Mar 06, 2005 1:28 pm    Post subject: On Hold **** Reply with quote Back to top

I have been on hold for 1 hour so far waiting to get my new adapter in place. Is there an easier way to update your MAC address with Vonage. I already have service, this is my second device. Why don't they let us update our MAC address in our account online?
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bbtrumpetguy
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Joined: Dec 10, 2004
Posts: 227

PostPosted: Sun Mar 06, 2005 2:11 pm    Post subject: Re: On Hold **** Reply with quote Back to top

zukdj wrote:
I have been on hold for 1 hour so far waiting to get my new adapter in place. Is there an easier way to update your MAC address with Vonage. I already have service, this is my second device. Why don't they let us update our MAC address in our account online?
Probably to retain some form of control (not meaning this is a durrogatory manner). If they let everyone update their fw there probably would be an exponential increase in the number of support calls due to the "inexperienced" users who killed their ATA due to improper firmware loading (ie tripping over the power cord while the fw was uploading...a bit extreme yes but I think you see my point).

And probably to make sure they can keep track of (and keep consistent) who has what fw loaded on what device.
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