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RA695
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Joined: Dec 28, 2004
Posts: 17

PostPosted: Thu May 26, 2005 4:19 pm    Post subject: Re: V 3.1.3 Reply with quote Back to top

edjanx wrote:
I just upgraded today and went from the 2d version to 3.1.3 Anyone know anything about fixes for this new version?


Maybe this might give a clue ...

http://www.sipura.com/Documents/rnote/rn3k-3.1.3a.htm

Was 3.1.3 pushed out to your PAP2 automatically or did you call and CS did it then Question

_________________
Vonage User Since: December 13, 2004
ISP: Susquehanna Communications (SusCom)
Vonage Hardware: Linksys PAP2
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miket603
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PostPosted: Thu May 26, 2005 4:40 pm    Post subject: Reply with quote Back to top

OK, I'll bite. What does a firmware upgrade on a Sipura ATA have to do with a Linksys PAP2? Are you saying that Cisco brands the Sipura ATA as their own? I know that Cisco is in the process of acquiring Sipura but that deal hasn't closed yet.
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reebok
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PostPosted: Thu May 26, 2005 4:44 pm    Post subject: Reply with quote Back to top

the pap2 basically is a sipura.

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holocron
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PostPosted: Fri May 27, 2005 9:52 pm    Post subject: Reply with quote Back to top

reebok wrote:
yeah, it's been documented on here several times that you either return it or are charged the fee, retail or not. so either the policy changed or this is simply another example of misinformation.


I just recieved this from Vonage Tech support on calrification of TOS 1.8:

Dear Customer,

Thank you for contacting customer care.

There is no termination fee if you bought the device retail.

Thank you for contacting customer care.

Sincerely,

Kathlyn P.
Customer Care Associate
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holocron
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PostPosted: Sat May 28, 2005 10:55 am    Post subject: Reply with quote Back to top

holocron wrote:


I just recieved this from Vonage Tech support on calrification of TOS 1.8:
Dear Customer,
Thank you for contacting customer care.
There is no termination fee if you bought the device retail.
Thank you for contacting customer care.
Sincerely,
Kathlyn P.
Customer Care Associate


Also:

Dear Customer

In the terms of service in the very first opening paragraph you it
states that if you bought your device from a retail store you are
governed by the terms and conditions of that said retail store.
Thank you.

Sincerely,

Lester D.
Customer Care Rep.
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RA695
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Joined: Dec 28, 2004
Posts: 17

PostPosted: Sat May 28, 2005 3:57 pm    Post subject: Reply with quote Back to top

holocron wrote:
reebok wrote:
yeah, it's been documented on here several times that you either return it or are charged the fee, retail or not. so either the policy changed or this is simply another example of misinformation.


I just recieved this from Vonage Tech support on calrification of TOS 1.8:

Dear Customer,

Thank you for contacting customer care.

There is no termination fee if you bought the device retail.

Thank you for contacting customer care.

Sincerely,

Kathlyn P.
Customer Care Associate


That's what I was also told, but over the phone. Confused

_________________
Vonage User Since: December 13, 2004
ISP: Susquehanna Communications (SusCom)
Vonage Hardware: Linksys PAP2
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holocron
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Posts: 73
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PostPosted: Sun May 29, 2005 10:26 am    Post subject: Reply with quote Back to top

RA695 wrote:
That's what I was also told, but over the phone. Confused


I looked further into the TOS an, indeed, it does stipulate that the TOS is differnt for Retail customers. I haven't yet looked into the difference...etiher by contacting CompUSA (where I purchased my device) or looking in the box.

Well, at least I have it in writing from Vonage...
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RA695
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Posts: 17

PostPosted: Wed Jun 01, 2005 8:33 pm    Post subject: Reply with quote Back to top

holocron wrote:
RA695 wrote:
That's what I was also told, but over the phone. Confused


I looked further into the TOS an, indeed, it does stipulate that the TOS is differnt for Retail customers. I haven't yet looked into the difference...etiher by contacting CompUSA (where I purchased my device) or looking in the box.

Well, at least I have it in writing from Vonage...


If you find the difference, please pass the information along. Beer

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Vonage User Since: December 13, 2004
ISP: Susquehanna Communications (SusCom)
Vonage Hardware: Linksys PAP2
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comagfan
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PostPosted: Thu Jun 02, 2005 5:46 am    Post subject: Reply with quote Back to top

Does anyone know the pap2 ver 3.1.3 firmware name?
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PostPosted: Thu Jun 02, 2005 8:49 am    Post subject: onboard web admin disabling? Reply with quote Back to top

reebok wrote:
off to everyone.


Including retail subscribers who own their own equipment? That seems a bit heavy-handed, especially since most Linksys devices have a hard reset switch.

Not trying to be difficult here, but as a LAN administrator, I like to keep some measure of control over things physically attatched to my network, especially if they want ports forwarded from the evil internet Smile
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