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seattlezoid
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Joined: Jan 30, 2005
Posts: 156

PostPosted: Fri Mar 04, 2005 8:30 pm    Post subject: This was in the paper tonight about the outage Reply with quote Back to top

Vonage Internet service has outage

By BRUCE MEYERSON
AP BUSINESS WRITER

NEW YORK -- Vonage, the leading Internet-based telephone service, suffered an outage on Friday which left about half of its 500,000 subscribers without phone service for about 45 minutes.

The outage was caused by a glitch with a software upgrade on Thursday night, said Brooke Schulz, a spokeswoman for Vonage Holdings Corp.

The problem struck at about 2:45 p.m. Eastern Standard Time, and Vonage stabilized the network with a software patch by 3:30 p.m.

"This was the first issue we've ever had related to software," Schulz said, adding that changes have now been implemented to prevent another such disruption.
however, as evidenced by the Vonage outage, the technology hasn't fully matured to the point where it can provide the nearly 100 percent reliability of traditional phone lines.

Vonage said about 50 percent of all inbound and outbound traffic was affected by Friday's disruption.

Schulz declined to describe the nature of Thursday's software upgrade, saying that Vonage performs software upgrades as often as once a week without issue.
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jdr30
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Joined: Nov 24, 2004
Posts: 215

PostPosted: Fri Mar 04, 2005 10:15 pm    Post subject: Reply with quote Back to top

Well there you go .. looks like it was a software bug Wink
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mbhn5204
Vonage Forum Evangelist
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Sat Mar 05, 2005 4:15 pm    Post subject: Re: This was in the paper tonight about the outage Reply with quote Back to top

seattlezoid wrote:
Vonage Internet service has outage

By BRUCE MEYERSON
AP BUSINESS WRITER


Quote:
however, as evidenced by the Vonage outage, the technology hasn't fully matured to the point where it can provide the nearly 100 percent reliability of traditional phone lines.


Since when has the PSTN proven nearly 100 percent reliability? Furthermore, it seems to me that if nearly 100% reliability is the standard by which we judge the ability of our technology to be worthy of use, than we would never have invented the wheel.

Mike
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strange_69
Vonage Forum Master
Vonage Forum Master


Joined: Mar 07, 2004
Posts: 188

PostPosted: Sat Mar 05, 2005 6:27 pm    Post subject: Reply with quote Back to top

Sh*t Happens even to the best of us. Cool

_________________
Verizon didn't want to spend a little money on me so now I don't spend my money on them.
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kyscott
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 04, 2005
Posts: 12

PostPosted: Sat Mar 05, 2005 6:35 pm    Post subject: Re: This was in the paper tonight about the outage Reply with quote Back to top

seattlezoid wrote:
Vonage Internet service has outage

however, as evidenced by the Vonage outage, the technology hasn't fully matured to the point where it can provide the nearly 100 percent reliability of traditional phone lines.Schulz declined to describe the nature of Thursday's software upgrade, saying that Vonage performs software upgrades as often as once a week without issue.


Considering how much I'm saving comapred to having copper, I'll take that chance. Besides, when I had Bellsouth, it wasn't 100% reliable, either. Like the time that moron hit the utility pole drunk and took out phone service for 12 hours!
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mbhn5204
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Sun Mar 06, 2005 1:30 pm    Post subject: Reply with quote Back to top

I love writing letters. Although it is Mr. Meyerson's job to upset us, I surely would like to write him a letter and explain a few thing to him.
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ToddlerTN
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 12, 2005
Posts: 482
Location: Nashville, TN

PostPosted: Sun Mar 06, 2005 2:36 pm    Post subject: Reply with quote Back to top

mbhn5204 wrote:
I love writing letters. Although it is Mr. Meyerson's job to upset us, I surely would like to write him a letter and explain a few thing to him.

What's your beef? He said Voip isn't 100% reliable yet, which gets pointed out here all the time ("VoIP isn't POTS, if you can't deal with it, go back to your landline"). Are you disputing the accuracy of his observation, or are you just irked that someone had the nerve to let that news escape this forum?

It's not like he insulted your momma...why the attitude? Talk about getting your panties in a wad!
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