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The devices are
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kd1s
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Joined: Jan 13, 2005
Posts: 78
Location: Providence, RI

PostPosted: Fri Mar 04, 2005 8:48 pm    Post subject: But... Reply with quote Back to top

We can't have the FCC regulating Vonage. If we did we'd see the FUSF charge, the FCC mandated line charge, E-911 charges, etc. That we don't is enough for me.

People should instead ask Vonage for a service credit.

And if Vonage denies it - move on to another service provider. Vote with yoru feet. The folks that run Vonage will get the hint very quickly.

But don't ask for requlation. There's a heavy price to be paid for that.
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ToddlerTN
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Posts: 482
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PostPosted: Fri Mar 04, 2005 9:52 pm    Post subject: Reply with quote Back to top

mcdowelljc wrote:
Why in the name of God would you want big brother watching over you and Vonage? If you want the price of Voip to increase about $10 per month.. Go for it.

Well, here's my opinion. For a Voip service with the reliability of POTS and E911, I would gladly pay another $10. I don't necessarily want Voip to be regulated, but it will eventually happen anyway once all the cable companies get into the mix and it becomes mainstream (cable companies, which are regulated, will demand that the government "level the playing field" among Voip providers...that argument is already beginning to take place).

I agree that now is not the time for regulation in any case. The service isn't perfect, we are early adopters and that's fine. I'm simply making the point that taxes are not the main reason why POTS is more expensive than Voip, and even if they were subject to the same exact taxes and fees, a regulated Voip service (such as provided by the cable companies) would still be significantly cheaper than POTS.
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sdstuckey
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Joined: Jun 21, 2004
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PostPosted: Fri Mar 04, 2005 11:48 pm    Post subject: Reply with quote Back to top

Interesting.

I have a business. I have 3 T1's (in various configurations) for voice and data services. Each via a different provider (XO Xspedius Verizon).

Just last month 2 t's went down roughly about the same time. Each was out for ~5 hours. AND they are regulated. AND they cost $500/627/639 a month. + long distance.

Here is the interesting thing... if a t1 goes into "alarm" for more than X minutes the carrier usually takes the t 'offline'. They have to reset the everything to get you up again. Wanna know why? When the T is 'offline' they dont have to report it as 'down'... hence they can keep their uptimes in the 99.xxx % (regulated) ranges. What does regulation do there?

Now in comparison I have 3 Vonage lines at home. My wife didn't even notice the outage. Shes of Hebrew heritage and spends a lot of time on the phone (not to be stereotyping but its true) She called me at 3:27PM and screamed that HBO wasn't working. In fact when Florida had its hurricanes last year people in my neighborhood were lining up at my door to use my "cable phone" to let relatives know they were ok. Their regulated service was down.

Whoda thunk it?

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Trek234
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PostPosted: Sat Mar 05, 2005 12:38 am    Post subject: Reply with quote Back to top

sdstuckey wrote:
Interesting.

I have a business. I have 3 T1's (in various configurations) for voice and data services. Each via a different provider (XO Xspedius Verizon).

Just last month 2 t's went down roughly about the same time. Each was out for ~5 hours. AND they are regulated. AND they cost $500/627/639 a month. + long distance.

Here is the interesting thing... if a t1 goes into "alarm" for more than X minutes the carrier usually takes the t 'offline'. They have to reset the everything to get you up again. Wanna know why? When the T is 'offline' they dont have to report it as 'down'... hence they can keep their uptimes in the 99.xxx % (regulated) ranges. What does regulation do there?

Now in comparison I have 3 Vonage lines at home. My wife didn't even notice the outage. Shes of Hebrew heritage and spends a lot of time on the phone (not to be stereotyping but its true) She called me at 3:27PM and screamed that HBO wasn't working. In fact when Florida had its hurricanes last year people in my neighborhood were lining up at my door to use my "cable phone" to let relatives know they were ok. Their regulated service was down.

Whoda thunk it?


Amusing bringing up ONE isolated example of a regulated service failing. In 20 years I've never had ONE POTS outage. I have a feeling this is the experience of the vast majority of current and former POTS users.
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SaltAquatics
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Joined: Feb 18, 2005
Posts: 126
Location: Portland, OR

PostPosted: Sat Mar 05, 2005 12:42 am    Post subject: Reply with quote Back to top

Well, at the verge of being flamed.... I stand with my opinion... Regulate Vonage.

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dconnor
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PostPosted: Sat Mar 05, 2005 12:58 am    Post subject: Reply with quote Back to top

SaltAquatics wrote:
Well, at the verge of being flamed.... I stand with my opinion... Regulate Vonage.


Please take this kindly, but I believe you are sorely mistaken if you think regulations will fix *your* issues.

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Inundated
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Joined: Mar 05, 2005
Posts: 24
Location: NE Ohio

PostPosted: Sat Mar 05, 2005 1:04 am    Post subject: Reply with quote Back to top

Regulation is not the answer. Vonage and all Voip providers are different services than the landlines, and should be treated differently.

The marketplace should be the solution here. If enough people are unsatisified with Vonage, they can rather easily try another Voip provider. What are there now, like 5 or 10 of them? The only hassle is the LNP process to move the number. I have Earthlink Unlimited Voice (Vonage reseller) but I assume they're like EL-UV is...there's no contract, it's just billed to your credit card, so you can leave if you want for "greener pastures".

This isn't cell phone service, where you generally have to have a 1-2 year contract and pay $150-200 if you exit early. LNP can be a pain, but it's not a big deal in general, and if you don't care if you keep your number, you don't even have that.
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Martlet
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Joined: Feb 13, 2005
Posts: 206
Location: Boston

PostPosted: Sat Mar 05, 2005 1:23 am    Post subject: Reply with quote Back to top

Trek234 wrote:
sdstuckey wrote:
Interesting.

I have a business. I have 3 T1's (in various configurations) for voice and data services. Each via a different provider (XO Xspedius Verizon).

Just last month 2 t's went down roughly about the same time. Each was out for ~5 hours. AND they are regulated. AND they cost $500/627/639 a month. + long distance.

Here is the interesting thing... if a t1 goes into "alarm" for more than X minutes the carrier usually takes the t 'offline'. They have to reset the everything to get you up again. Wanna know why? When the T is 'offline' they dont have to report it as 'down'... hence they can keep their uptimes in the 99.xxx % (regulated) ranges. What does regulation do there?

Now in comparison I have 3 Vonage lines at home. My wife didn't even notice the outage. Shes of Hebrew heritage and spends a lot of time on the phone (not to be stereotyping but its true) She called me at 3:27PM and screamed that HBO wasn't working. In fact when Florida had its hurricanes last year people in my neighborhood were lining up at my door to use my "cable phone" to let relatives know they were ok. Their regulated service was down.

Whoda thunk it?


Amusing bringing up ONE isolated example of a regulated service failing. In 20 years I've never had ONE POTS outage. I have a feeling this is the experience of the vast majority of current and former POTS users.


Then why don't you still use pots lines?
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Trek234
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Joined: Jan 30, 2005
Posts: 68

PostPosted: Sat Mar 05, 2005 1:30 am    Post subject: Reply with quote Back to top

Martlet wrote:
Trek234 wrote:
sdstuckey wrote:
Interesting.

I have a business. I have 3 T1's (in various configurations) for voice and data services. Each via a different provider (XO Xspedius Verizon).

Just last month 2 t's went down roughly about the same time. Each was out for ~5 hours. AND they are regulated. AND they cost $500/627/639 a month. + long distance.

Here is the interesting thing... if a t1 goes into "alarm" for more than X minutes the carrier usually takes the t 'offline'. They have to reset the everything to get you up again. Wanna know why? When the T is 'offline' they dont have to report it as 'down'... hence they can keep their uptimes in the 99.xxx % (regulated) ranges. What does regulation do there?

Now in comparison I have 3 Vonage lines at home. My wife didn't even notice the outage. Shes of Hebrew heritage and spends a lot of time on the phone (not to be stereotyping but its true) She called me at 3:27PM and screamed that HBO wasn't working. In fact when Florida had its hurricanes last year people in my neighborhood were lining up at my door to use my "cable phone" to let relatives know they were ok. Their regulated service was down.

Whoda thunk it?


Amusing bringing up ONE isolated example of a regulated service failing. In 20 years I've never had ONE POTS outage. I have a feeling this is the experience of the vast majority of current and former POTS users.


Then why don't you still use pots lines?


Your question is entirely irrelevant to the point. The poster was using his isolated example in a poor attempt to make the case regulated services go out. The fact is, however, regulated services such as POTS rarely, if ever, go out.

I am using Voip because I expect it to improve over time to at least be on par with POTS as far as reliability is concerned. Unlike some people I want to service I pay for to meet my needs and expectations. However, I am not unreasonable and I realize this is a new tech and such things take time and I am certainly willing to give that time. If, however, two years from now a major outage is occurring every other month then they've passed the realm of reason. I would hope they start working *now* on such improvements, and staying mute about issues certainly isn't going to motivate.
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SaltAquatics
Vonage Forum Senior
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Joined: Feb 18, 2005
Posts: 126
Location: Portland, OR

PostPosted: Sat Mar 05, 2005 1:51 am    Post subject: Reply with quote Back to top

dconnor wrote:
SaltAquatics wrote:
Well, at the verge of being flamed.... I stand with my opinion... Regulate Vonage.


Please take this kindly, but I believe you are sorely mistaken if you think regulations will fix *your* issues.


"My" issues? As site admin I would think that youve seen the hundreds of posts with issues. Hundreds, ? probably thousands. Especially today, this was no isolated incident. This was in fact a Vonage failure. This im sure is not the first, and wont be the last.

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