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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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funkychicken459
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Joined: Mar 04, 2005
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PostPosted: Fri Mar 04, 2005 10:49 am    Post subject: Can't Call Certain 800 numbers from Canada Reply with quote Back to top

Whenever I try calling certain 800 (877, 866) numbers with Vonage I receive a fast busy signal. I reported this problem several times via e-mail to customer service however 2 weeks later and they still have not responded to me. I called customer service and after being passed around several times I finally had one rep. tell me that because the calls are routed through their servers in New Jersey that "Canada Only" toll free calls will not work, since the system thinks that they are coming from the U.S. They said it was a known problem and seemed very unconcerned about it and would not open a service call for it.
Nice.
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dabones
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Fri Mar 04, 2005 12:20 pm    Post subject: Reply with quote Back to top

there's a bunch of posts about that, they have problems in the US too..

I got an e-mail this morning and so did one other user on this board, saying they are looking into this issue and seeing what they can do about it.. the more times we e-mail and complain the faster they will look into it, cuz they dont like all the e-mails flooding them..
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coolspot
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Joined: Nov 26, 2004
Posts: 91

PostPosted: Fri Mar 04, 2005 4:15 pm    Post subject: Reply with quote Back to top

E-mail pr@vonage.ca! The more people that e-mail about this problem, the faster it'll be fixed. pr@vonage.ca is the address to the Canadian marketing dept.
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dabones
Vonage Forum Evangelist
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Fri Mar 04, 2005 8:43 pm    Post subject: Reply with quote Back to top

yes, that e-mail addy gets answered within a day.. but they will tel lyou to pls e-mail customercare@vonage.ca as well.. I'd do both! leave you rname and phone number/acct # they woul dlike that too, just to keep track i guess..
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thoff
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Joined: Dec 29, 2008
Posts: 1

PostPosted: Mon Dec 29, 2008 11:39 am    Post subject: WOW!! 4 years later and no solution from Vonage. Sad. Reply with quote Back to top

This is still an ongoing issue and Vonage has done squat in 4 years. Not even a reply from a moderator on the site.

UPDATE ** I stand corrected. A little more digging revealled some very helpful posts from Brightstar (Vonage su;p;ort staff).

https://forums.vonage.com/showthread.php?p=8345#post8345
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