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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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Sandman333
Vonage Forum Senior
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Joined: Feb 28, 2005
Posts: 148

PostPosted: Thu Mar 03, 2005 10:29 pm    Post subject: Caller ID quirks... Reply with quote Back to top

When you call someone on your Vonage line, what does their caller ID say?

Mine gives the correct number, but the name says Illinois Call. Is it possible to associate my name with my Vonage account through caller ID?

Also, when I call my Vonage line from my old POTS account (only had it since late SEPT when we bought our house), the number is correct, but the name is the last owner of the phone number. This only happens with Vonage, as when I call any other number from my POTS line, the name and number are both correct to me....

Strange.....
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jogi37
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Vonage Forum Associate


Joined: Feb 27, 2005
Posts: 11

PostPosted: Thu Mar 03, 2005 11:41 pm    Post subject: Reply with quote Back to top

I have the same thing. Illinois Call with my number. I think there was another thread on this as it relates to the privacy manager type programs that SBC has. I don't think you can get your name to show up.
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Sandman333
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Joined: Feb 28, 2005
Posts: 148

PostPosted: Thu Mar 03, 2005 11:52 pm    Post subject: Reply with quote Back to top

I don't use SBC as my ISP, so that can't be it.

What about people in other parts of the country, is your Vonage Caller ID correct?
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jogi37
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Vonage Forum Associate


Joined: Feb 27, 2005
Posts: 11

PostPosted: Thu Mar 03, 2005 11:55 pm    Post subject: Reply with quote Back to top

Sorry, let me clarify. I have comcast as my ISP. SBC offers their customers a service called Privacy Manager. It blocks inbound calls that don't have an identified caller and makes you say your name in order to get thru.

As far as getting our names on caller id, I think we are unable to do anything about it now.
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Sandman333
Vonage Forum Senior
Vonage Forum Senior


Joined: Feb 28, 2005
Posts: 148

PostPosted: Thu Mar 03, 2005 11:56 pm    Post subject: Reply with quote Back to top

I don't see where this would be a problem to implement. They already have all the info they need in the database to make this happen.....
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eliotj
Vonage Forum Junior
Vonage Forum Junior


Joined: Feb 01, 2005
Posts: 36
Location: Alamo, Texas

PostPosted: Thu Mar 03, 2005 11:57 pm    Post subject: south texas - caller ID OK Reply with quote Back to top

Well, I don't get a whole lot ot calls on my Vonage line, but the FEW I've had have all been correct.

My other Voip line isn't Vonage, they don't offer my area code but it only show up number anyway.

When we lived in the Carolinas, our Vonage lines all worked ok and showed up the correct information. Cell phones showed "wireless caller" but sometimes you'd get a number that simply said "San Diego, Ca.)
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jogi37
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Vonage Forum Associate


Joined: Feb 27, 2005
Posts: 11

PostPosted: Fri Mar 04, 2005 12:09 am    Post subject: Reply with quote Back to top

Inbound caller id is fine, outbound is the issue here.
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Sandman333
Vonage Forum Senior
Vonage Forum Senior


Joined: Feb 28, 2005
Posts: 148

PostPosted: Fri Mar 04, 2005 12:12 am    Post subject: Reply with quote Back to top

But in my case, inbound is a problem too. They have the right number for the POTS line, but the wrong name (I only know the name of the previous owner because people are still constantly calling for him). They need to update their database or something.
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otaku
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Fri Mar 04, 2005 12:25 am    Post subject: Reply with quote Back to top

This has been discussed in a multitude of threads.

Outbound caller ID will not display your name. Well, correction. If you do an LNP it might display your name for a while, although eventually your previous carrier will knock you out of the databases used for CID name look up.

If you are getting a weird inbound caller ID name (the old line owner), that is an oddity I've yet to see. But it's obvious someone hasn't been updating their CID records. It's not Vonage, since they have made it clear they do nothing related to CID records except run queries for inbound calls, AFAIK.

I'm oversimplifying, those other posts I mentioned would be more detailed and technical. either wait for reebok to give you some links or do searches in the forum for "caller id" and "display", I am sure something will come up Smile

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Sandman333
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Joined: Feb 28, 2005
Posts: 148

PostPosted: Fri Mar 04, 2005 12:34 am    Post subject: Reply with quote Back to top

Well, Vonage must be doing something with Caller ID, because if I call my cell phone (or any other phone other than Vonage) with my POTS, the correct name/number come up, but calling my Vonage with POTS gives the old name/correct number. They must be getting that name info somewhere, and apparently that database is old.

Since Vonage is our phone company, why can't they maintain their own caller ID database and pass that info off with the call? Is this something they will be able to upgrade in the future?
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