Service seems to work when it wants to. Sometimes incoming calls ring, sometimes not. When it does ring, sometimes I can talk, sometimes it is dead. The same goes for outgoing calls. Sometimes it works, sometimes I get a busy signal. I've recycled everything and assume I've configured everything correctly. I'm running a PAP2 behind a linksys wrt54g behind a Motorola SB 4100 cm. I've even put the PAP2 directly to the modem and still get the exact same results. I have Comcast ISP. Another bit of info that may or may not contribute to a solution - I'm getting calls forwarded to my cell phone when I haven't even enabled call forwarding. I've only enabled it to work when the service is out. Bad PAP2??? Thanks for any help you can give!
Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW) Round-Trip Latency 341 ms Packet Discards 6.4% Packet Loss 3.7% Loss Periods Min: 1520 ms Avg: 1520 ms Max: 1520 ms Burst Loss
Jitter Min: 0 ms Avg: 11 ms Max: 1526 ms
Signaling Quality Post-Dial Delay 78 ms Call Setup Time 109 ms Media Delay 265 ms MOS Analysis FROM Boston To You
Media Quality MOS 2.9 / 5.0 (Best with G.711 is 4.4)
Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW) Round-Trip Latency 341 ms Packet Discards 1.3% Packet Loss 6.6% Loss Periods Min: 20 ms Avg: 600 ms Max: 1180 ms Burst Loss
Jitter Min: 4 ms Avg: 6 ms Max: 422 ms
Signaling Quality Post-Pickup Delay 147 ms Call Setup Time 161 ms Media Delay 177 ms
merrittjr Vonage Forum Associate
Joined: Mar 01, 2005 Posts: 11
Location: joliet, il
Those are your problems right there. This is also what is killing my ability to use Vonage, I think. What kind of broadband are you using (Wireless, Cable, DSL, Other)?
you quite possibly have the worst connection I've ever seen posted here. the jitter is bad, but it doesn't make a difference if the packets are never reaching you or the other person in the first place. you need to be calling comcast to get them fixing your line. there's definitely a problem somewhere with it. if they won't listen to you with the horrible results you already have, get pingplotter.com and run it for an extended period of time. I would run it to a comcast site that is local to you if you have them (i.e. 1-3 hops away like an email or news server, or portal site if they have a local one) and also to an outside site like yahoo or whatever.
I called them yesterday to tell them I thought I had a slow connection and they bascially told me to deal with it. They tested my modem and said it was fine, although admitting it was slow. I'll get someone out here as soon as I can. So you don't think it has anything to do with my PAP2?
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