Well, my problems with choppy audio seem to be linked to time of day. In the mid afternoon, I can't understand anything anyone else is saying. I'm losing about 90% of incoming audio. I also have very frequent disconnects.
Late at night, and especially for a few hours after midnight, call quality is perfect to near perfect. So, I think this suggests a congestion issue. Too much traffic somewhere, either my ISP or Vonage. I'm wondering if the disconnects are a problem with Vonage?
Has anyone else noticed differences in call quality vs time of day?
The time of day when I am having problems seems to be till around 11:30 AM EST, after which it resolves itself. I wonder if a lot of people are having the same issues. Please post, if you are, so that we can take the debugging to the next level. AJ
Well, my problems with choppy audio seem to be linked to time of day. In the mid afternoon, I can't understand anything anyone else is saying. I'm losing about 90% of incoming audio. I also have very frequent disconnects.
Late at night, and especially for a few hours after midnight, call quality is perfect to near perfect. So, I think this suggests a congestion issue. Too much traffic somewhere, either my ISP or Vonage. I'm wondering if the disconnects are a problem with Vonage?
Has anyone else noticed differences in call quality vs time of day?
Yes it does suggest a congestion/packet loss issue. Who is your ISP and what are your advertised bandwith speeds? Something to try would be to goto testyourvoip.com and run this during a time of day when you know quality is good. Then, in the afternoon or during a period of suspect call quality, go back and rerun the test and compare. I'm willing to bet you'll see a decrease in QOS as well as increase in packet discards/packet loss. Please keep us posted.
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