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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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Sandman333
Vonage Forum Senior
Vonage Forum Senior


Joined: Feb 28, 2005
Posts: 148

PostPosted: Thu Mar 03, 2005 5:36 pm    Post subject: Call quality vs time of day... Reply with quote Back to top

Well, my problems with choppy audio seem to be linked to time of day. In the mid afternoon, I can't understand anything anyone else is saying. I'm losing about 90% of incoming audio. I also have very frequent disconnects.

Late at night, and especially for a few hours after midnight, call quality is perfect to near perfect. So, I think this suggests a congestion issue. Too much traffic somewhere, either my ISP or Vonage. I'm wondering if the disconnects are a problem with Vonage?

Has anyone else noticed differences in call quality vs time of day?
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aj0408
New Forum Member
New Forum Member


Joined: Mar 19, 2005
Posts: 3

PostPosted: Sun Mar 20, 2005 9:39 am    Post subject: Reply with quote Back to top

The time of day when I am having problems seems to be till around 11:30 AM EST, after which it resolves itself. I wonder if a lot of people are having the same issues.
Please post, if you are, so that we can take the debugging to the next level.
AJ
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bbtrumpetguy
Vonage Forum Master
Vonage Forum Master


Joined: Dec 10, 2004
Posts: 227

PostPosted: Sun Mar 20, 2005 12:53 pm    Post subject: Re: Call quality vs time of day... Reply with quote Back to top

Sandman333 wrote:
Well, my problems with choppy audio seem to be linked to time of day. In the mid afternoon, I can't understand anything anyone else is saying. I'm losing about 90% of incoming audio. I also have very frequent disconnects.

Late at night, and especially for a few hours after midnight, call quality is perfect to near perfect. So, I think this suggests a congestion issue. Too much traffic somewhere, either my ISP or Vonage. I'm wondering if the disconnects are a problem with Vonage?

Has anyone else noticed differences in call quality vs time of day?
Yes it does suggest a congestion/packet loss issue. Who is your ISP and what are your advertised bandwith speeds? Something to try would be to goto testyourvoip.com and run this during a time of day when you know quality is good. Then, in the afternoon or during a period of suspect call quality, go back and rerun the test and compare. I'm willing to bet you'll see a decrease in QOS as well as increase in packet discards/packet loss. Please keep us posted.
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mbhn5204
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Mon Mar 21, 2005 1:43 am    Post subject: Reply with quote Back to top

Well, you guys guessed it pretty well:

http://www.vonage.com/help_knowledgeBase_article.php?article=264&category=47

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