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gonzo Posted:
Thanks for the
suggestion. When
this first started
happening months
ago, I sought
...

In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
On May 12, 2015 at 00:27:40

dconnor Posted:
I would suggest
that your router
is having
conflicts, try
updating it.
...

In The Forum:
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Vonage device drops off network, cannot reconnect
On May 11, 2015 at 23:39:14

dconnor Posted:
Tes...
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HELP NEWBIE..
On May 11, 2015 at 23:37:30

gonzo Posted:
I have a Vonage
adapter (VDV23-VD)
connected to a
Buffalo
WZR600-DHP. It
used
...

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Vonage device drops off network, cannot reconnect
On Apr 23, 2015 at 22:33:56

chuchai Posted:
HI CAN SOMEONE
PLEASE ANSWER SOME
OF MY QUESTIONS?
BEFORE I DECIDE
WEATHER TO GET
...

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HELP NEWBIE..
On Apr 21, 2015 at 01:45:46

kdf55 Posted:
Vonage has added
call blocking.
...

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Topic:
Add Call Screening or Call Block Feature
On Apr 09, 2015 at 09:08:53

aakicee Posted:
why just certain..
?? ____________
___ You can get
score highest
marks
...

In The Forum:
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Topic:
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On Apr 04, 2015 at 06:52:12

clarcks Posted:
A lot of companies
don't offer it at
all or if they do
it is a premium
service. Why?
...

In The Forum:
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Topic:
Add Call Screening or Call Block Feature
On Apr 01, 2015 at 01:12:46

MK_TO Posted:
On the Vonage
Canada web site,
it states that
outbound calls
from my Vonage
home
...

In The Forum:
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On Mar 27, 2015 at 10:23:31

xfilesera Posted:
Customer Care
yesterday and was
told that the
conference calling
feature is being
...

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On Mar 27, 2015 at 07:05:16


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Sandman333
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Joined: Feb 28, 2005
Posts: 148

PostPosted: Thu Mar 03, 2005 5:36 pm    Post subject: Call quality vs time of day... Reply with quote Back to top

Well, my problems with choppy audio seem to be linked to time of day. In the mid afternoon, I can't understand anything anyone else is saying. I'm losing about 90% of incoming audio. I also have very frequent disconnects.

Late at night, and especially for a few hours after midnight, call quality is perfect to near perfect. So, I think this suggests a congestion issue. Too much traffic somewhere, either my ISP or Vonage. I'm wondering if the disconnects are a problem with Vonage?

Has anyone else noticed differences in call quality vs time of day?
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aj0408
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Joined: Mar 19, 2005
Posts: 3

PostPosted: Sun Mar 20, 2005 9:39 am    Post subject: Reply with quote Back to top

The time of day when I am having problems seems to be till around 11:30 AM EST, after which it resolves itself. I wonder if a lot of people are having the same issues.
Please post, if you are, so that we can take the debugging to the next level.
AJ
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bbtrumpetguy
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Joined: Dec 10, 2004
Posts: 227

PostPosted: Sun Mar 20, 2005 12:53 pm    Post subject: Re: Call quality vs time of day... Reply with quote Back to top

Sandman333 wrote:
Well, my problems with choppy audio seem to be linked to time of day. In the mid afternoon, I can't understand anything anyone else is saying. I'm losing about 90% of incoming audio. I also have very frequent disconnects.

Late at night, and especially for a few hours after midnight, call quality is perfect to near perfect. So, I think this suggests a congestion issue. Too much traffic somewhere, either my ISP or Vonage. I'm wondering if the disconnects are a problem with Vonage?

Has anyone else noticed differences in call quality vs time of day?
Yes it does suggest a congestion/packet loss issue. Who is your ISP and what are your advertised bandwith speeds? Something to try would be to goto testyourvoip.com and run this during a time of day when you know quality is good. Then, in the afternoon or during a period of suspect call quality, go back and rerun the test and compare. I'm willing to bet you'll see a decrease in QOS as well as increase in packet discards/packet loss. Please keep us posted.
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mbhn5204
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Mon Mar 21, 2005 1:43 am    Post subject: Reply with quote Back to top

Well, you guys guessed it pretty well:

http://www.vonage.com/help_knowledgeBase_article.php?article=264&category=47

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