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UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
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Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
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Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
...
In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40


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Sandman333
Vonage Forum Senior
Vonage Forum Senior


Joined: Feb 28, 2005
Posts: 148

PostPosted: Thu Mar 03, 2005 5:36 pm    Post subject: Call quality vs time of day... Reply with quote Back to top

Well, my problems with choppy audio seem to be linked to time of day. In the mid afternoon, I can't understand anything anyone else is saying. I'm losing about 90% of incoming audio. I also have very frequent disconnects.

Late at night, and especially for a few hours after midnight, call quality is perfect to near perfect. So, I think this suggests a congestion issue. Too much traffic somewhere, either my ISP or Vonage. I'm wondering if the disconnects are a problem with Vonage?

Has anyone else noticed differences in call quality vs time of day?
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aj0408
New Forum Member
New Forum Member


Joined: Mar 19, 2005
Posts: 3

PostPosted: Sun Mar 20, 2005 9:39 am    Post subject: Reply with quote Back to top

The time of day when I am having problems seems to be till around 11:30 AM EST, after which it resolves itself. I wonder if a lot of people are having the same issues.
Please post, if you are, so that we can take the debugging to the next level.
AJ
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bbtrumpetguy
Vonage Forum Master
Vonage Forum Master


Joined: Dec 10, 2004
Posts: 227

PostPosted: Sun Mar 20, 2005 12:53 pm    Post subject: Re: Call quality vs time of day... Reply with quote Back to top

Sandman333 wrote:
Well, my problems with choppy audio seem to be linked to time of day. In the mid afternoon, I can't understand anything anyone else is saying. I'm losing about 90% of incoming audio. I also have very frequent disconnects.

Late at night, and especially for a few hours after midnight, call quality is perfect to near perfect. So, I think this suggests a congestion issue. Too much traffic somewhere, either my ISP or Vonage. I'm wondering if the disconnects are a problem with Vonage?

Has anyone else noticed differences in call quality vs time of day?
Yes it does suggest a congestion/packet loss issue. Who is your ISP and what are your advertised bandwith speeds? Something to try would be to goto testyourvoip.com and run this during a time of day when you know quality is good. Then, in the afternoon or during a period of suspect call quality, go back and rerun the test and compare. I'm willing to bet you'll see a decrease in QOS as well as increase in packet discards/packet loss. Please keep us posted.
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mbhn5204
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Mon Mar 21, 2005 1:43 am    Post subject: Reply with quote Back to top

Well, you guys guessed it pretty well:

http://www.vonage.com/help_knowledgeBase_article.php?article=264&category=47

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