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tysonfamnc
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PostPosted: Thu Mar 03, 2005 2:46 am    Post subject: Wish ISP would warn when net is gonna be out Reply with quote Back to top

I really wish ISP would warn customers when they have scheduled maintenance so that way we would expect to have our digital phones offline for a while. Been offline for like 15 mins and tested my Vonage using cell phones and everything works great during an ISP outage but wish I was warned in advance from ISP.
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bbtrumpetguy
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PostPosted: Thu Mar 03, 2005 6:37 am    Post subject: Reply with quote Back to top

Who is your ISP?
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tysonfamnc
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PostPosted: Thu Mar 03, 2005 12:21 pm    Post subject: Reply with quote Back to top

Road Runner...cable
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matth
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PostPosted: Thu Mar 03, 2005 12:30 pm    Post subject: Reply with quote Back to top

hehehe you sure it was a PLANNED outage? Razz
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tysonfamnc
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PostPosted: Thu Mar 03, 2005 12:32 pm    Post subject: Reply with quote Back to top

LOL guess not...what got me is that I had a dial tone but could not call out...and the phone light was off during the ISP outage.
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Thu Mar 03, 2005 12:42 pm    Post subject: Reply with quote Back to top

roadrunner has always had a network status page, at least since I first got it in 1998. I have a local and national one here in the tampa bay area. the national one is at help.rr.com (of course you have to select your market)

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matth
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PostPosted: Thu Mar 03, 2005 12:43 pm    Post subject: Reply with quote Back to top

Hrmm useless though if your cable is out Eek Wink
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Thu Mar 03, 2005 12:52 pm    Post subject: Reply with quote Back to top

not that cable outage was really the intent of the thread. it was wishing the isp had a network status page that notified users of planned maitenance. which it does, and thus my response.

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matth
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PostPosted: Thu Mar 03, 2005 12:58 pm    Post subject: Reply with quote Back to top

Ahh yes... wish more ISPs would do that... yikes 102x some odd posts now reebok? wow you really get around here!
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mikedief
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Joined: Feb 08, 2005
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PostPosted: Thu Mar 03, 2005 2:53 pm    Post subject: Reply with quote Back to top

yeah, reebok's a machine. Vonage should hire him for tech support.
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