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cust2005 Posted:
I was having
problems all
yesterday (Feb
2nd). Outbound
calls,
either: ring
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
inbound calls from
non-Vonage numbers
are hitting my
cellphone
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
my VOIP system and
I need to connect
it to out site of
my country. How
...

In The Forum:
Vonage
Topic:
how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30

Stevebo Posted:
My Comcast
Internet cable
outlet is located
in a room apart
from where my
Vonage
...

In The Forum:
Vonage
Topic:
Connecting Vonage Box to Wirless Network
On Jan 31, 2012 at 20:55:18

sahabjee Posted:
Setting these
problems aside,
the FRITZ!Box is a
perfectly priced
and ideally
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 19:24:23

homebrews Posted:
Thanks for the
response. Here is
part of a full
page review on the
7270 which appears
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 15:06:45

sahabjee Posted:
Fritzbox 7390
(German company
AVM) is what you
need. It is
however not
available
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 14:01:29

mattlach Posted:
I have the one
that looks like
this: Not
sure what it is
called. So
...

In The Forum:
Vonage
Topic:
Caller ID Passthrough to Handset?
On Jan 30, 2012 at 12:39:38

homebrews Posted:
Thanks for the
response. Do you
recommend any
combo with the
vonage router that
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 10:35:24

kdf55 Posted:
Which Vonage
device do you
have? You may
have to change
some settings
either
...

In The Forum:
Vonage
Topic:
Caller ID Passthrough to Handset?
On Jan 30, 2012 at 10:03:38


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Jerryat
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Joined: Feb 09, 2005
Posts: 47
Location: Minneapolis, MN

PostPosted: Tue Mar 01, 2005 8:42 pm    Post subject: OK to test 911? Reply with quote Back to top

I live in Minnesota and have activated my 911 "service." I just read a frightening article in USA today "Net-based 911 fight puts lives on line"
http://www.usatoday.com/tech/news/2005-02-28-voip-usat_x.htm and am a bit worried about who - if anyone I'll get if I need to call 911. I read on Vonage's site that "Minnesota's residents are enouraged to test their 911 service after activating it." So, should I call? If I do and I reach someone - what should I say? I don't want them thinking it's a prank call.

Can anyone give me some advice here?

Thanks!!
Jerry

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otaku
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Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Tue Mar 01, 2005 8:54 pm    Post subject: Reply with quote Back to top

You can test...

Just tell the operator you are testing your 911 service. Tell them you are using a Voip service provider. And ask if you have the right number.

Remember...the 911 Vonage uses is not the same as your telco gives you. The 911 dispatch center they connect you to will not automotically have your address information.

I hear "real" or E911 service is scheduled to come to Vonage soon (hopefully).

Good luck.

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Jerryat
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Joined: Feb 09, 2005
Posts: 47
Location: Minneapolis, MN

PostPosted: Tue Mar 01, 2005 9:17 pm    Post subject: Reply with quote Back to top

I thought by "activating" my 911 service - it registers my number with the address I provided. No?

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Jerryat
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Joined: Feb 09, 2005
Posts: 47
Location: Minneapolis, MN

PostPosted: Tue Mar 01, 2005 9:23 pm    Post subject: Reply with quote Back to top

It really erks me that the Bells are the ones keeping 911 service from the VoIP's. According to the article in USA Today - the Bells are not allowing VoIP's like Vonage access to their 911 directories because of competition - although the phone co's say it's because Voip isn't a regulated service and they shouldn't have to allow access to Vonage and other companies. GEESH! This is an EMERGENCY number and the phone companies are being all whiney about it. Also according to the article, legislation that requires the phone companies to allow VoIP's access to their 911 directories won't happen until next year. UGH!

Anyway - I still love Vonage.

_________________
My Setup:
Macintosh Powerbook G4 1.5ghz
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otaku
Vonage Forum Evangelist
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Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Tue Mar 01, 2005 10:17 pm    Post subject: Reply with quote Back to top

When you input your address for Vonage to enable 911 service, you are just telling Vonage where to route the 911 calls. They verify your address and then set up your service to route to the local emergency center when you dial 911.

http://www.vonage.com/help_knowledgeBase_article.php?article=394&category=0

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Jerryat
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PostPosted: Tue Mar 01, 2005 10:21 pm    Post subject: Reply with quote Back to top

ahhh..ok thanks for the clarification Smile

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Magilla
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 28, 2005
Posts: 30

PostPosted: Wed Mar 02, 2005 7:27 am    Post subject: Reply with quote Back to top

Any word on this " Vonage is working aggressively to provide this solution in additional states before the end of 2004." regarding e911?
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LouisB_TX
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Joined: Jan 05, 2005
Posts: 66
Location: Houston

PostPosted: Wed Mar 02, 2005 7:45 am    Post subject: Reply with quote Back to top

I tested my 911 service about a two weeks ago just to satisfy my curiosity after hearing about the Houston ordeal. I reached my local emergency services desk with no problem. I also learned that the Houston incident was with a family that has Vonage service, but the 911 service activation was never initiated by the customer to Vonage. Vonage makes it crystal clear with red boldface font that you do not have 911 service until you activate it with them. Conveniently, the TV reporters and the rest of the media failed to mention that. Wink
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ToddlerTN
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Joined: Feb 12, 2005
Posts: 482
Location: Nashville, TN

PostPosted: Wed Mar 02, 2005 9:52 am    Post subject: Reply with quote Back to top

LouisB_TX wrote:
Conveniently, the TV reporters and the rest of the media failed to mention that. Wink

It was mentioned twice in the USA Today article linked in this thread.

Vonage's 911 offering is no better than dialing the 7-digit number yourself. They don't get your address, and you could wait on hold indefinitely during periods of high 911 call volume. Maybe not a big deal for some, but a bigger deal for others.

I'd gladly pay extra for true 911 service. In fact, when Comcast rolls out their Voip, I'll pay the $40 for it if Vonage hasn't been able to provide e911 in my area by then.
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jMon54
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Joined: Feb 24, 2005
Posts: 36

PostPosted: Wed Mar 02, 2005 10:14 am    Post subject: Reply with quote Back to top

LouisB_TX wrote:
Vonage makes it crystal clear with red boldface font that you do not have 911 service until you activate it with them.


I just wish they'd stop doing this after I've gotten registered.
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