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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
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...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
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In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
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recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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Jerryat
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Joined: Feb 09, 2005
Posts: 47
Location: Minneapolis, MN

PostPosted: Tue Mar 01, 2005 8:42 pm    Post subject: OK to test 911? Reply with quote Back to top

I live in Minnesota and have activated my 911 "service." I just read a frightening article in USA today "Net-based 911 fight puts lives on line"
http://www.usatoday.com/tech/news/2005-02-28-voip-usat_x.htm and am a bit worried about who - if anyone I'll get if I need to call 911. I read on Vonage's site that "Minnesota's residents are enouraged to test their 911 service after activating it." So, should I call? If I do and I reach someone - what should I say? I don't want them thinking it's a prank call.

Can anyone give me some advice here?

Thanks!!
Jerry

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otaku
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Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Tue Mar 01, 2005 8:54 pm    Post subject: Reply with quote Back to top

You can test...

Just tell the operator you are testing your 911 service. Tell them you are using a Voip service provider. And ask if you have the right number.

Remember...the 911 Vonage uses is not the same as your telco gives you. The 911 dispatch center they connect you to will not automotically have your address information.

I hear "real" or E911 service is scheduled to come to Vonage soon (hopefully).

Good luck.

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Jerryat
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Joined: Feb 09, 2005
Posts: 47
Location: Minneapolis, MN

PostPosted: Tue Mar 01, 2005 9:17 pm    Post subject: Reply with quote Back to top

I thought by "activating" my 911 service - it registers my number with the address I provided. No?

_________________
My Setup:
Macintosh Powerbook G4 1.5ghz
OS 10.3.8/Safari 1.2.4
Road Runner 5MBps cable broadband
Linksys RT31P2 Vonage router
Firmware v.1.27.1
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Jerryat
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Joined: Feb 09, 2005
Posts: 47
Location: Minneapolis, MN

PostPosted: Tue Mar 01, 2005 9:23 pm    Post subject: Reply with quote Back to top

It really erks me that the Bells are the ones keeping 911 service from the VoIP's. According to the article in USA Today - the Bells are not allowing VoIP's like Vonage access to their 911 directories because of competition - although the phone co's say it's because Voip isn't a regulated service and they shouldn't have to allow access to Vonage and other companies. GEESH! This is an EMERGENCY number and the phone companies are being all whiney about it. Also according to the article, legislation that requires the phone companies to allow VoIP's access to their 911 directories won't happen until next year. UGH!

Anyway - I still love Vonage.

_________________
My Setup:
Macintosh Powerbook G4 1.5ghz
OS 10.3.8/Safari 1.2.4
Road Runner 5MBps cable broadband
Linksys RT31P2 Vonage router
Firmware v.1.27.1
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otaku
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Tue Mar 01, 2005 10:17 pm    Post subject: Reply with quote Back to top

When you input your address for Vonage to enable 911 service, you are just telling Vonage where to route the 911 calls. They verify your address and then set up your service to route to the local emergency center when you dial 911.

http://www.vonage.com/help_knowledgeBase_article.php?article=394&category=0

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Jerryat
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Joined: Feb 09, 2005
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Location: Minneapolis, MN

PostPosted: Tue Mar 01, 2005 10:21 pm    Post subject: Reply with quote Back to top

ahhh..ok thanks for the clarification Smile

_________________
My Setup:
Macintosh Powerbook G4 1.5ghz
OS 10.3.8/Safari 1.2.4
Road Runner 5MBps cable broadband
Linksys RT31P2 Vonage router
Firmware v.1.27.1
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Magilla
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 28, 2005
Posts: 30

PostPosted: Wed Mar 02, 2005 7:27 am    Post subject: Reply with quote Back to top

Any word on this " Vonage is working aggressively to provide this solution in additional states before the end of 2004." regarding e911?
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LouisB_TX
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Joined: Jan 05, 2005
Posts: 66
Location: Houston

PostPosted: Wed Mar 02, 2005 7:45 am    Post subject: Reply with quote Back to top

I tested my 911 service about a two weeks ago just to satisfy my curiosity after hearing about the Houston ordeal. I reached my local emergency services desk with no problem. I also learned that the Houston incident was with a family that has Vonage service, but the 911 service activation was never initiated by the customer to Vonage. Vonage makes it crystal clear with red boldface font that you do not have 911 service until you activate it with them. Conveniently, the TV reporters and the rest of the media failed to mention that. Wink
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ToddlerTN
Vonage Forum Evangelist
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Joined: Feb 12, 2005
Posts: 482
Location: Nashville, TN

PostPosted: Wed Mar 02, 2005 9:52 am    Post subject: Reply with quote Back to top

LouisB_TX wrote:
Conveniently, the TV reporters and the rest of the media failed to mention that. Wink

It was mentioned twice in the USA Today article linked in this thread.

Vonage's 911 offering is no better than dialing the 7-digit number yourself. They don't get your address, and you could wait on hold indefinitely during periods of high 911 call volume. Maybe not a big deal for some, but a bigger deal for others.

I'd gladly pay extra for true 911 service. In fact, when Comcast rolls out their Voip, I'll pay the $40 for it if Vonage hasn't been able to provide e911 in my area by then.
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jMon54
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Joined: Feb 24, 2005
Posts: 36

PostPosted: Wed Mar 02, 2005 10:14 am    Post subject: Reply with quote Back to top

LouisB_TX wrote:
Vonage makes it crystal clear with red boldface font that you do not have 911 service until you activate it with them.


I just wish they'd stop doing this after I've gotten registered.
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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