Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
ToddlerTN
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 12, 2005
Posts: 482
Location: Nashville, TN

PostPosted: Sun Mar 06, 2005 2:00 am    Post subject: Reply with quote Back to top

mrkleen wrote:
What I do not understand about your argument, which I have seen a few times, is why do the same 911 issues apply to the Voip solutions from Verizon (Voicewing) and Att (callvantage) these regulated carriers?

https://www22.verizon.com/CustomerHelp/CGI-BIN/SmartHelp.asp
http://www.usa.att.com/callvantage/faqs/about_911.jsp

This kind of kills that argument.

I'll hit the highlights, but I'll link to the full story at the end.

New Telephony: "Vonage Works with Rhode Island for Full E-911"

Working for the first time cooperatively with a state government, consumer voice-over-IP provider Vonage and technology provider Intrado Inc. have tested a system with the State of Rhode Island for full connection between voice-over-IP services and E-911 emergency systems that link to public-safety access points (PSAPs).

The test further highlighted issues in the E-911 system, such as a lack of national policy vis a vis voice over IP, that can prevent effective communication to PSAPs or even deny access to third-party service providers not involved in the current 911 system.

The test was made possible by the State of Rhode Island's affirmative response to an invitation by Vonage to conduct such as test. Vonage had approached several state governments to try to set up a test.

Also Rhode Island is one of the few states where E-911 is administered by the state at the state level. In other localities E-911 may be implemented at the municipal or county level and may be operated by the incumbent carrier.

Another system needing change, says Vonage CEO Jeffrey Citron, is how 911 is administered across the country."When it comes down to delivering the technology there are obstacles," he says. Today states have different procedures and rules in how they answer calls and what they do with them. In addition, states have different rules for access to the elements of the system.

"So we are in a quandary," says Citron. "Unless a state steps up to the plate and grants us access, it is difficult to get the calls there [to a PSAP]. We think for the good of the public 911 should be opened to nontelecom providers, like ISPs and third-party technology providers, etc., all companies that can take advantage of the technology to allow for services that never thought of."

He adds, "To do this we need a national plan. We can't do it state by state or county by county." The FCC has a current proceeding dealing with IP and 911 questions and may set a national policy.

http://www.newtelephony.com/news/CC478B1A-637B-4141-A24D-40C200E8FB0C.html?wts=20050305114737&hc=211&req=vonage+and+911

That's why I believe it will be a long time before we see Vonage rolling out e911 in most of the country. The obstacles now aren't technical, because they solved those for the most part in Rhode Island. The obstacles now as Citron stated are political, and the phone companies aren't going to give up their control without a fight.


Last edited by ToddlerTN on Sun Mar 06, 2005 2:15 am; edited 1 time in total
View user's profile Send private message
ToddlerTN
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 12, 2005
Posts: 482
Location: Nashville, TN

PostPosted: Sun Mar 06, 2005 2:14 am    Post subject: Reply with quote Back to top

As for why AT&T or Verizon don't offer e911 yet, I can only speculate that they are currently implementing the infrastructure changes necessary to begin offering that service. But as regulated carriers, they do have access to the 911 system. Comcast has already said their system will offer e911 to all customers off the bat, as has Charter:

Excerpt from New Telephony, "Charter Launches Cable Voip" dated 09/07/2004:

Charter Communications Inc., the third largest cable operator in the United States with 6.6 million subscribers, has launched formally voice-over-IP services and plans to extend them to all of its serving areas.

The company will offer a primary-line service that includes operator and directory services, as well as support for 911 and CALEA (Communication Assistance to Law Enforcement Agencies). Actual service packages and prices will vary considerably by geography and are planned to be 10 percent to 20 percent less than the pricing of the local-exchange carrier.

Voip with a Telco Attitude
Charter's approach to voice over IP stresses "toll" quality and traditional services. Barber says the company will not offer what he terms a "nonregulated" service, such as Vonage or Net2Phone do. In developing its primary-line service, Barber says, Charter was mindful of the state regulations that it has been operating under as a provider of TDM voice and will deploy a service that will meet those regulations in each state where it operates.

Charter's service is delivered over "an owned and managed private plant," he says, "so we can maintain quality of service end to end on the phone call. All we are doing with IP is using IP for a transport mechanism in the plant." Where Charter does not have a service area with its own network, it does not use the Internet for long distance delivery. It instead hands off the traffic to a long distance carrier for delivery as TDM voice, thus giving up the cost savings of IP delivery of long distance.

It appears that Charter has adopted this strategy, not just for better voice quality, but also as a stake in the ground that to show that it is delivering a phone service with the legitimacy of traditional telephony. Charter, like most cable operators, is subject to extensive state regulation and must keep its slate clean with those governmental bodies.

"Vonage has nothing to lose," says Barber. "I have a whole set of other businesses that require state certification. If I do something that states disagree with, they can yank that certification and threaten the business." Although indications are that the FCC may be moving to deregulate voice significantly and bar certain kinds of state regulation, "I can't just say that I think regulation is going this way," he concludes.

http://www.newtelephony.com/news/B5BEEB54-5D79-4588-8784-96924AB7B577.html?wts=20050306120925&hc=106&req=911

Other providers are doing it, so if you want to know why AT&T or Verizon aren't, give them a call.
View user's profile Send private message
iskyfly
Full Forum Member
Full Forum Member


Joined: Feb 21, 2005
Posts: 40

PostPosted: Sun Mar 06, 2005 1:32 pm    Post subject: Reply with quote Back to top

sajer wrote:

I don't know whether or not Vonage uses Intrado.

they do.
View user's profile Send private message
mtcook01
New Forum Member
New Forum Member


Joined: Mar 20, 2005
Posts: 3

PostPosted: Sun Mar 20, 2005 6:10 pm    Post subject: Reply with quote Back to top

I may be wrong but it is my understanding that 911 system is not owned by any public or private company. It is soley operated by either state or municipal governments. Todller you appear to be quite versed in this field so please correct me if I am wrong.

The incumbent carrier and any carrier that leases their access lines have to pay fees to the local 911 entities. I manage the computer systems and networks for Sumner County TN, E911 and the EMS agency. The 911 director and I have been running test on my Vonage home phone to ensure the accuracy of call forwarded. To my surprise every call has been answered in 2-3 rings, even though it is picked up on the non-emergency Administration Lines. These lines are still recorded and usually ( depending on the size of the county) answered by the same dispatcher that take the 911 calls

We also use the Intrado System to query address and route calls to our PSAPS. This is how is works. The 911 office is responsible for maintaining the MSAGS and ESN numbers for every address in their area. They issue the actual address numbers and OK the street names. That information is then put into the intrado system. Only then can a customer request a phone number from any carrier. When a bellsouth customer (incumbent carrier) calls 911 their system queries the intrado system for the proper routing. Bellsouth does not own, or run the 911 system, they merely access the county records through intrado.

Voange is doing everything right as a carrier. They have become members of NENA and appear to be very active in the 911 community. The biggest hurdle in the way of Vonage is the fact that they do not contribute or collect the 911 fees. In my county I believe its about 75 cents a month. That money goes to pay for dispatchers, 911 employees and structural upgrades such as CAD systems. Personally I have no problems paying this fee, nor should anyone else. Just don't screw me with a 100 other fees like the "bells" do. Example, it cost Bellsouth money to install the circuits for a "rotary only" phone, but they continue to charge for the "privilege" of touch tone... Ridiculous

I hear this E911 argument all the time, but what most people don't understand is phase 2 compliant locations rarely get a callers location from cellular services either. We test Sprint, Nextel and Vorizen all the time and they rarely give any more information than the tower location. Customers cut their landlines thinking their Cellular phone with GPS is just the same, but it is clearly not.

I know what the sales person will tell you, but we test. Nextel says it works great if you are outside, but they wont admit that their customers. Fine, I will ask my attacker politely to cut my throat outside so my GPS signal will be communicated as it should. In my opinion they are worse than Vonage. At least Vonage will talk about their short-comings

To sum it all up. This technology will come. I was a paramedic for 13 years and it amazes me that people will worry to death about E911 or phase 2 compliant but wont legibly display their house number. More people have risked serious injury not because of technology, but simply because we cant find the house... Sorry off my soapbox. By the way I love my new Vonage phone.
View user's profile Send private message
Scoobedoo
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 28, 2005
Posts: 21

PostPosted: Tue Mar 22, 2005 10:01 am    Post subject: Reply with quote Back to top

After reading this thread I decided just to reach over to my phone and dial 911 to test it.

I got a busy signal.

Rolling Eyes
View user's profile Send private message
otaku
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Tue Mar 22, 2005 10:51 am    Post subject: Reply with quote Back to top

Did you set up your 911 service on the Dashboard?

_________________
--
Josh Hope
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger
Scoobedoo
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 28, 2005
Posts: 21

PostPosted: Tue Mar 22, 2005 11:04 am    Post subject: Reply with quote Back to top

Yes, it was set up months ago, it still gives me the reminders in dashboard that it needs to be done, which is rather redundant, but I will phone tech support (sigh) and see if its truly in place.

Tks.
View user's profile Send private message
Michael545
Full Forum Member
Full Forum Member


Joined: Mar 14, 2005
Posts: 47
Location: Los Angeles

PostPosted: Tue Mar 22, 2005 11:55 am    Post subject: Reply with quote Back to top

I just tested my 911 service. 10 rings, no answer, and then a fast busy. And yes, it IS activated with Vonage.

Sad Sad
View user's profile Send private message
Scoobedoo
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 28, 2005
Posts: 21

PostPosted: Tue Mar 22, 2005 12:21 pm    Post subject: Reply with quote Back to top

I guess all that all reading this post who have set up 911 service should just pick up the phone and test it now...

As a single father of two teens, i would really like to tell them in case of emergency, who, or what to really depend upon.
View user's profile Send private message
jadinsf
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 10, 2005
Posts: 17

PostPosted: Tue Mar 22, 2005 1:56 pm    Post subject: Reply with quote Back to top

This was one of the reasons that I decided not to totally get rid of SBC all together when I got my Vonage line, the other was the LNP horror stores that I have read. I also decided to keep SBC for my alarm connection as I am not 100% convinced that my alarm will always be able to make it to the monitoring center on a Voip line.

I took my SBC POTS line down to basic calling for 10.00 per month and I just forward all incoming calls from POTS to my Vonage number and use Vonage for my outgoing calls.

I do have 911 service activated on my Vonage line but it is nice to know that in an emergency all I have to do is call 911 on the SBC line knowing that it will get routed to the E-911 queue. I live in Oakland CA and it does make a difference when calling in an emergency espeically on a Friday or Saturday night. I have the Panasonic 2-line cordless phones so it's very easy to select the Voip line or the SBC line.

I do love all of the extra features I get with Vonage like simul ring, voicemail messages delivered to my Treo via email etc. I am probably not saving any money with SBC minimal+Vonage but it seems that I get the best that both worlds have to offer for what I was paying SBC for prior to Vonage.

My experience with Vonage for the last 3 months that I have had the service has been fastastic. There have only been a few little minor glitches here and there. When I take into consideration that the calls have to traverse via the internet through multiple routers etc. it seems that Vonage is doing a rather stellar job at providing their service.

For my business I will be using a balanced mix of POTS/VOIP so that if there is a maltuntion on either service I have at least basic functionality. My inbound lines will be POTS so if there is a Voip malfunction my customers can still get through to me. I will stil save alot of money on outgoing calls even when paying more for the Vonage business service lines.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New jimxe2
New Today 4
Yesterday 9
Total 99039

Who Is On Site
Visitors 128
Members 0
Total 128


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.935
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.72 Seconds and 446 Pages In The Last 60 Seconds
The Vonage VoIP Forum