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Hard Wiring - Installation
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Haniltery Posted:
For wipe call
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On Apr 27, 2017 at 13:52:02

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ToddlerTN
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PostPosted: Mon Feb 28, 2005 7:07 pm    Post subject: Reply with quote Back to top

That's the thing, though...the way they setup the billing, it was like they sold me the new router and then credited me $99 to offset it. I don't think I have an RMA in the system...if I do, they haven't emailed me at all or otherwise asked for the other router back. I'm not trying to keep it--after all, it didn't work--but I'm not excited about waiting on hold for an hour just to try and explain to someone that I need a shipping label.
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PostPosted: Tue Mar 01, 2005 12:49 pm    Post subject: Reply with quote Back to top

Can someone who has exchanged for a newer unit please let us know what the beginning of the serial number is. I had read other threads that the number is different with the "fixed" units. Of course we have no control over witch units Vonage send us but at least we can check the number on it before we go through all the trouble of switching it out only to pick up the line and hear hisssssssss.
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