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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

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Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
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Canada. they
should offer
...

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Topic:
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On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
Author Message
mtBrighton
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 11, 2005
Posts: 21

PostPosted: Mon Feb 28, 2005 1:23 pm    Post subject: Day of Transfer Reply with quote Back to top

Today, my line is supposed to be transferred and was wondering what I can expect? The reason I ask is that I can my old POTS line is still active and was wondering if this is correct? When I make a call from my cell phone to my transferred number, its going through Vonage. I can also dial from my old pots line to my transferred number and this is going through as well.

Just wondering if it takes an extra day for the old pots line to become de-actived.

Thanks and have a wonderfull day.
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seattlezoid
Vonage Forum Master
Vonage Forum Master


Joined: Jan 30, 2005
Posts: 156

PostPosted: Mon Feb 28, 2005 2:13 pm    Post subject: Reply with quote Back to top

My line went dead 1 day later at 5PM
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rolands
Vonage Forum Senior
Vonage Forum Senior


Joined: Feb 15, 2005
Posts: 87

PostPosted: Mon Feb 28, 2005 11:12 pm    Post subject: Reply with quote Back to top

Here's my experience...

Feb 22 - I get an email saying that Carrier Approved Transfer. The email said it was going to be completed on Feb 23.

Feb 23 - I noticed that calls to my home number is ringing on the Vonage line. My POTS still has a dialtone. During the afternoon, the Vonage line rings one time, and then rings one time again a minute later. The Caller ID says "Vonage Holdings". About an hour later, it repeated... two single ring one minute apart. Caller ID shows the same. It annoyed my wife a bit. I just told her that they were probably testing the lines. This I figured was true because these calls did not show up on the activity log.

Feb 24 - My POTS line is dead when I wake up. Again in the afternoon, the phone rings a a single time twice, one minute apart. Same Caller ID. Less than an hour later, I get another email saying that the LNP Transfer was complete.

Feb 25 - SBC calls with a recording that said our phone service was transferred to a new carrier. I'm sure it's standard policy to make you aware if you were being slammed.
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rolands
Vonage Forum Senior
Vonage Forum Senior


Joined: Feb 15, 2005
Posts: 87

PostPosted: Mon Feb 28, 2005 11:19 pm    Post subject: Reply with quote Back to top

Here's the exact email, if anyone is interested...

* I probably should have gotten this email on Feb 23, not Feb 24.
* Also I didn't have to reactivate my 911, it was still active.
* And I think my Voicemail PIN that I originally changed was still active (i.e. not reset to 1234).


Subject: Transfer of 1-(xxx)-xxx-xxxx Complete

1-(xxx)-xxx-xxxx is now your permanent Vonage telephone number.

We have successfully ported your existing phone number to your Vonage account. You will most likely need to reboot your "Digital Phone Adapter" in order to activate this number on your device. Simply unplug the power cable for 20 seconds and plug it back in again. Please wait about 5 minutes for the device to register. You should then hear a dial tone and be able to make calls.

You will still be able to make outgoing calls using your current home phone jacks with your original phone number, as well as with our device until midnight tonight when the change will be completed in full. At that time your original phone number will be completely available only through Vonage. You do not need to contact your previous provider to disconnect the line. This is taken care of during the transfer of your number to Vonage. Please be advised that you will receive a final bill from your previous provider.

During the transfer of your number to Vonage you may experience down time. Typically the loss of your service will last between one to two hours.

Your Voicemail Box was reset following the Number Transfer Process. You may access your Voicemail Box by calling your local access number in your area. If you do not know your local access number you can find one on the Vonage website:
http://www.vonage.com/features.php?feature=voicemail

Keep in mind that the Voicemail system will identify your Vonage Phone Number ONLY when calling from that number. Alternatively, you may access your Voicemail from another line, however you will be required to enter your Vonage phone Number (1+ 10 digit phone number).

In addition, your Voicemail PIN has been reset to "1234". You will be required to select a PIN the very first time you access the Voicemail System.

PLEASE BE ADVISED THAT YOU WILL NEED TO REACTIVATE YOUR 911 DIALING CAPABILITY FOR THE NUMBER YOU TRANSFERRED TO Vonage.

Please do not reply to this E-mail because it is automatically generated at the completion of your transfer.

As always, if you have any questions,
Email: numbertransfer@vonage.com
Phone: 1-866-496-6359
Fax: 1-866-281-3308
9am - 5pm (EST) Mon - Friday

Thank You.

Vonage LNP Department
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    †AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

    1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

    2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

    HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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