Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
dore00011 Posted:
Hi, Join the
world recognized
MBBS program in
Ukraine. You
can now earn
...

In The Forum:
Forum Suggestions - Comments
Topic:
mbbs in ukraine
On Nov 21, 2009 at 07:07:29

Steve48 Posted:
Since the setup
modem>Vonage is
working, the
Vonage unit must
be set up to
handle
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 04:44:18

Steve48 Posted:
You can't just
plug in the old
one and go, but
you can register
the new one on
line
...

In The Forum:
Vonage
Topic:
Have a new adapter, is there a 800 #
On Nov 21, 2009 at 04:22:17

rjanda Posted:
Thank you
ScottZ013, your
input is much
appreciated. FYI I
did check all my
credit
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 03:55:04

TonyIn Posted:
My Dlink router
sat
at: 192.168.1.1
My Link sys sits
at the same
location My
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 02:48:10

ScottZ013 Posted:
I am sorry to hear
about your issue.
I understand the
frustration, but
you maybe
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 02:39:51

sundance09 Posted:
I have a new
adapter I want to
try in replace of
my old PAP2 to see
if the issues I am
...

In The Forum:
Vonage
Topic:
Have a new adapter, is there a 800 #
On Nov 21, 2009 at 00:59:24

Steve48 Posted:
Please post the
detailed technical
information listed
in the sticky
message
...

In The Forum:
Vonage
Topic:
Internet and phone problems when making a call
On Nov 20, 2009 at 23:52:18

Axianamos Posted:
For over a year
now, we have been
having problems
with this, and
honestly, i just
...

In The Forum:
Vonage
Topic:
Internet and phone problems when making a call
On Nov 20, 2009 at 20:50:04

Steve48 Posted:
The setup
DSL>Vonage>R
outer>Computers
, which worked
before, should
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 20, 2009 at 00:53:51


Vonage VoIP Forums

Vonage In The News
Vonage VoIP Forum Digest - July 24, 2008

Vonage Holdings Corp. Signs Commitment Letter to Refinance Debt

Syndication

Vonage User Reviews
Great Price, No Complaints
Great Price, No Complaints



Good return on investment for techie!
Good return on investment for techie!



You need some common sense.
You need some common sense.



3 yrs and counting, useful but complaints as follows
3 yrs and counting, useful but complaints as follows



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
jrairden
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 27, 2005
Posts: 16

PostPosted: Sun Feb 27, 2005 11:03 am    Post subject: Day 2, and the frustrations are still here Reply with quote Back to top

This is the second day i've had Vonage service. I was referred by a friend who swears by this. So far, it's been a nightmare, and based on some things i've read here, i'm dreading having to deal with customer service.

I"m sure this is addressed somewhere on the forums, but i've looked around 2 hours and haven't found an exact answer.

Here's my setup.

Time Warner Cable-->Webster modem-->Linksys WRT54GS wireless router--> RT31P2-->Uniden Power Max 5.8GHz phone

I had a dial tone out of the box within 15 minutes of moving things around. THe sound quality is kickass, and the dashboard is sweet.

but...

Anytime i do anything on the internet, whether pull up a site or download something, the power light on the phone adapter continues to blink until i unplug it. As soon as i unplug it and plug it back in, it works within 30 seconds, and there's a dial tone. I had to "power cycle" this 8!! times yesterday evening.

I've read through the forum, and have no idea what QOS or anything like that is. I have the quality set to the highest possible.

Another thing, i can connect to my wireless router with no problems, but I can't ping, or connect, to the phone adapter.

Can someone either link, or explain in detail, what i can do. I"m so close to cancelling this already.

Cry
View user's profile Send private message
iskyfly
Full Forum Member
Full Forum Member


Joined: Feb 21, 2005
Posts: 40

PostPosted: Sun Feb 27, 2005 11:08 am    Post subject: Reply with quote Back to top

strictly for the purposes of troubleshooting can you try the following and see if you still have problems;

connect the rt31p2 directly to the cable modem and connect your phone and pc to the rt31p2.
View user's profile Send private message
kd1s
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 13, 2005
Posts: 78
Location: Providence, RI

PostPosted: Sun Feb 27, 2005 11:12 am    Post subject: For best results Reply with quote Back to top

And to allow QOS, it's best to do it in this order:

Cable Modem --> Vonage Router --> Your router.

At least that's how I have it set up and haven't had anyh problems at all. Interestingly the Vonage supplied RT31P2 has a firewall installed on it - my Netgear FVS318 now just emails me the NTP request logs and every one in a great while a SMURF attach will make it from the Linksys to the Netgear router.
View user's profile Send private message
dabones
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Sun Feb 27, 2005 11:13 am    Post subject: Reply with quote Back to top

just relax dude, by the end of the day, someone here will have an answer for you..

the one thing I do know, is that you won't be able to connect to your RT31P2 from a computer that isn't directly plugged into it, unless you change some settings frist, but you have to plug into it directly forst, or, have your wireless router plugged into your RT31P2..
View user's profile Send private message
jrairden
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 27, 2005
Posts: 16

PostPosted: Sun Feb 27, 2005 12:02 pm    Post subject: Re: For best results Reply with quote Back to top

kd1s wrote:
And to allow QOS, it's best to do it in this order:

Cable Modem --> Vonage Router --> Your router.

At least that's how I have it set up and haven't had anyh problems at all. Interestingly the Vonage supplied RT31P2 has a firewall installed on it - my Netgear FVS318 now just emails me the NTP request logs and every one in a great while a SMURF attach will make it from the Linksys to the Netgear router.


i don't know if i want it that way. i have quite a few things forwarded through the port forwarding. i think that it may mess that up. i just called, after i power cycled the modem, my friend who recommended this. his response..yea it sucked for like a week, but then it started working.
Evil or Very Mad
View user's profile Send private message
iskyfly
Full Forum Member
Full Forum Member


Joined: Feb 21, 2005
Posts: 40

PostPosted: Sun Feb 27, 2005 12:04 pm    Post subject: Re: For best results Reply with quote Back to top

jrairden wrote:


i don't know if i want it that way.


none the less, could you please try it that way for the purposes of troubleshooting.
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sun Feb 27, 2005 12:06 pm    Post subject: Reply with quote Back to top

sounds like it's trying to get firmware or it already messed up trying to get firmware from the unplugging. what version do you have in http://192.168.15.1

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
ToddlerTN
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 12, 2005
Posts: 482
Location: Nashville, TN

PostPosted: Sun Feb 27, 2005 12:17 pm    Post subject: Re: For best results Reply with quote Back to top

jrairden wrote:
kd1s wrote:
And to allow QOS, it's best to do it in this order:

Cable Modem --> Vonage Router --> Your router.

At least that's how I have it set up and haven't had anyh problems at all. Interestingly the Vonage supplied RT31P2 has a firewall installed on it - my Netgear FVS318 now just emails me the NTP request logs and every one in a great while a SMURF attach will make it from the Linksys to the Netgear router.


i don't know if i want it that way. i have quite a few things forwarded through the port forwarding. i think that it may mess that up. i just called, after i power cycled the modem, my friend who recommended this. his response..yea it sucked for like a week, but then it started working.
Evil or Very Mad

So it's not working the way you've got it setup, and you're also not willing to try something new? Kinda gonna be hard to help you, then.
View user's profile Send private message
jrairden
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 27, 2005
Posts: 16

PostPosted: Sun Feb 27, 2005 1:05 pm    Post subject: Re: For best results Reply with quote Back to top

ToddlerTN wrote:
jrairden wrote:
kd1s wrote:
And to allow QOS, it's best to do it in this order:

Cable Modem --> Vonage Router --> Your router.

At least that's how I have it set up and haven't had anyh problems at all. Interestingly the Vonage supplied RT31P2 has a firewall installed on it - my Netgear FVS318 now just emails me the NTP request logs and every one in a great while a SMURF attach will make it from the Linksys to the Netgear router.


i don't know if i want it that way. i have quite a few things forwarded through the port forwarding. i think that it may mess that up. i just called, after i power cycled the modem, my friend who recommended this. his response..yea it sucked for like a week, but then it started working.
Evil or Very Mad

So it's not working the way you've got it setup, and you're also not willing to try something new? Kinda gonna be hard to help you, then.


i didn't mean for it to come off like that. i'll hook it up, i was just kind of asking (in an odd way) if the port forwarding would be affected
View user's profile Send private message
DarkBeer
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 22, 2004
Posts: 22

PostPosted: Sun Feb 27, 2005 1:27 pm    Post subject: Reply with quote Back to top

Sounds like you would've been better off with the Linksys PAP2 behind your existing router. I purchased mine from Circuit City on a free after rebate deal. Don't know what Vonage's practices are when order through them, but seems like they should check to see if the customer already has a router before shipping a TA with a router built in.
Haven't had a single problem with this PAP2 in the 3 months we've been using it.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans




Vonage VoIP Members
Members List Members
New dore00011
New Today 3
Yesterday 10
Total 55093

Who Is On Site
Visitors 106
Members 0
Total 106


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 1.16
Change:   -0.04
Up to 15 Minute Delay

Site Search
 




High-speed Internet required. Unlimited calling subject to normal residential use. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details. Alarms, TTY and other systems may not be compatible.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2009 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | Vonage UK Sign Up Offer | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | VoIP | Phone Service | Rebate | Encyclo
Phone | Latest News | Canada Free Month Sign Up Offer | VoIP Acronyms | Vonnage | Vontage | Deal | Site Maps

The Vonage Forum provides the Vonage Free Month sign up Best Offer Promotion Deal as a means to offset our cost.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Free Month sign up offer Deal Coupon.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.49 Seconds and 185 Pages In The Last 60 Seconds
The Vonage VoIP Forum