Call Waiting, does it beep constantly?

Posts: 482

Today I got my first incoming call waiting on Vonage, and boy, was it intrusive. I was leaving a message for someone on their machine, and then "beep" (kind of sounded different than BellSouth but no problem) and I paused and started talking again...then "beep" again like 5 seconds later, and again *every* five seconds repeatedly until I finally answered the call.

So is that just how call waiting works on Vonage? On BellSouth, you get one beep intially and then one beep about 20 seconds later, and that's it. Vonage's version will take some getting used to.

Posts: 68 · Full Forum Member Joined: Jan 30, 2005 Posts: 68

Yes I agree it's a little too frequent. You can disable call waiting.

However, some phones have call waiting deluxe. This let's you press a button on your phone and direct the incoming call to voice mail, ask to hold, hang up on, etc.

Posts: 508 · Posted: Sat Feb 26, 2005 6:24 pm Post subject:

call waiting delux works with Vonage? cool.. my phoen has that option, but I turned it off and never read how to use it cuz I didn't think it would work..

Posts: 3198 · Posted: Sun Feb 27, 2005 10:48 am Post subject:

Vonage doesn't have call waiting deluxe.

Posts: 482 · Posted: Sun Feb 27, 2005 11:26 am Post subject:

So is there any option besides disabling call waiting completely? When call waiting kicks in, it's just about impossible to continue the current conversation. Is that tone coming from the Vonage network, or is it coming from a setting on the Vonage adapter? And if it's coming from the adapter, can a tech modify it?

Speaking of which...where are the Vonage techs lately?

Posts: 22 · Vonage Forum Associate Joined: Feb 11, 2005 Posts: 22

i had this problem... but called up Vonage tech support and they reprogrammed my linksys adapter and fixed it. Now, it only beeps once when there is a call waiting and then stops beeping if i do nothing. just call up vonage... there is a fix... just needs software programming in your adapter.

Posts: 482 · Posted: Sun Feb 27, 2005 3:14 pm Post subject:

Awesome, thanks a lot...that's exactly what I was looking for.

Posts: 3198 · Posted: Sat Mar 05, 2005 8:13 am Post subject:

I think I got a bad one.

Thank you for contacting Customer Care. I am sorry for any delay. In
response to your email, there is no option where you can change the
tone rings of the call waiting.

Thank you for considering customer care for your residential needs and
I do hope that I have answered your questions. Do not hesitate to
contact us if you need further assistance.

We look forward to having you as a valued customer.

Posts: 227 · Vonage Forum Master Joined: Dec 10, 2004 Posts: 227

reebok wrote:

I think I got a bad one.

Thank you for contacting Customer Care. I am sorry for any delay. In
response to your email, there is no option where you can change the
tone rings of the call waiting.

Thank you for considering customer care for your residential needs and
I do hope that I have answered your questions. Do not hesitate to
contact us if you need further assistance.

We look forward to having you as a valued customer.

Wow! Not even close!

Posts: 508 · Posted: Sat Mar 05, 2005 3:31 pm Post subject:

reebok wrote:

Thank you for considering customer care for your residential needs and
I do hope that I have answered your questions. Do not hesitate to
contact us if you need further assistance.

We look forward to having you as a valued customer.

wow!!! thats freaking nuts... didn't know you had 'customer care' as your provider...

that person must have been outside smokin something realy good Wink

lol