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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
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mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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On Sep 30, 2016 at 00:37:45


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mattbarton77
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Joined: Feb 26, 2005
Posts: 3

PostPosted: Sat Feb 26, 2005 4:43 pm    Post subject: Moving Line to New Adapter Reply with quote Back to top

Hello

I bought a Linksys WRT54GP2 at Best Buy earlier this past week and would like to move my existing Vonage number to that adapter.

I've attempted to contact Vonage via telephone and I've waited and waited, and couldn't wait any longer. I've also sent e-mail and replied to it asking that I really wanted support, and have yet to hear from them.

Anyone know what I need to do? If I go through with activating the adapter, can I just switch my old number over to it? Do I really need to talk to some person at Vonage?

Thank you in advance.

Matt
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dabones
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Sat Feb 26, 2005 4:50 pm    Post subject: Reply with quote Back to top

I am not positive, but I will give you a suggestion to try, go to the vonage.com site and go to "retail activation' and then choose, 'add a line' and then it askes you to log in, see if once youre logged in if you can choose to swap adapters.. if it works then you're good to go Smile if not, then try and call back late tonight when they're not too busy..
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mattbarton77
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PostPosted: Sat Feb 26, 2005 4:57 pm    Post subject: Reply with quote Back to top

dabones wrote:
I am not positive, but I will give you a suggestion to try, go to the vonage.com site and go to "retail activation' and then choose, 'add a line' and then it askes you to log in, see if once youre logged in if you can choose to swap adapters.. if it works then you're good to go Smile if not, then try and call back late tonight when they're not too busy..

Thanks for the suggestion.

I have attempted to do that and it gives me the option of choosing a new number or porting an existing number. I did attempt to see if I could port my Vonage number and it wouldn't let me.

So, the only option which works is to assign me a new telephone number. I would do this, as long as I could re-assign my number in the dashboard, but I'm sure I can't without calling them.
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dabones
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Sat Feb 26, 2005 5:02 pm    Post subject: Reply with quote Back to top

hrmmm sorry.. I wasn't sure.. yeah, all I'd say is wait till later tonight and try to call then.. or call the activation/sales line they answer quicker, they might be able to switch you, I kinda htink not, but you can try if you're bored..


you won't be able to swap numbers in your dashboard, so dont' try that..
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mattbarton77
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PostPosted: Sat Feb 26, 2005 5:21 pm    Post subject: Reply with quote Back to top

dabones wrote:
hrmmm sorry.. I wasn't sure.. yeah, all I'd say is wait till later tonight and try to call then.. or call the activation/sales line they answer quicker, they might be able to switch you, I kinda htink not, but you can try if you're bored..


you won't be able to swap numbers in your dashboard, so dont' try that..

I have a SoftPhone so I used that to sit on hold. I only waited 17 minutes and got through. It took him about 15 seconds to change my number over to the new adapter. All he needed is the MAC address.

Of course, it doesn't work yet, but we'll see. I literally just got off the line with the guy.
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kd1s
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Joined: Jan 13, 2005
Posts: 78
Location: Providence, RI

PostPosted: Sat Feb 26, 2005 5:25 pm    Post subject: Here's a thought Reply with quote Back to top

I'm not sure Vonage would sanction this but here goes.

I am relatively sure that they use the MAC address on the WAN port of the router in order to authenticate you. If you can tweak the MAC on the new router to match that of the old I'm betting your phone service will work.

It is what I plan to do when I build my Asterisk PBX. I'll just clone the MAC of my RT31P2 onto the NIC on the Asterisk box. As it is Asterisk does SIP and supports the codecs used by Vonage.
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kenn10
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Joined: Jun 07, 2004
Posts: 196
Location: Kennesaw, GA

PostPosted: Sat Feb 26, 2005 7:26 pm    Post subject: Re: Here's a thought Reply with quote Back to top

kd1s wrote:
I'm not sure Vonage would sanction this but here goes.

I am relatively sure that they use the MAC address on the WAN port of the router in order to authenticate you. If you can tweak the MAC on the new router to match that of the old I'm betting your phone service will work.

It is what I plan to do when I build my Asterisk PBX. I'll just clone the MAC of my RT31P2 onto the NIC on the Asterisk box. As it is Asterisk does SIP and supports the codecs used by Vonage.


Not a good idea. Remember, they push firmware updates based on the registered equipment. Might be nasty if they push firmware for a PAP2 or WRT31P2 to a WRT54GP2.

On the Asterisk, how do you plan to register and authenticate without the adapter since Vonage will not share that information with you for login and password to authenticate? Id recommend thinking that through a little better.
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eliotj
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Joined: Feb 01, 2005
Posts: 36
Location: Alamo, Texas

PostPosted: Sat Feb 26, 2005 11:44 pm    Post subject: Reply with quote Back to top

all of these are the problems experienced with Vonage.

No access to your SIP device - though you OWN IT.

Can't switch it out if it fries! and with no phone..how do you call them?

they have lousy customer service but I personally didn't sign up for their customer service, I signed up for Voip phone service. and I have it.
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kd1s
Vonage Forum Senior
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Joined: Jan 13, 2005
Posts: 78
Location: Providence, RI

PostPosted: Sun Feb 27, 2005 12:03 pm    Post subject: Re: Here's a thought Reply with quote Back to top

kenn10 wrote:
kd1s wrote:
I'm not sure Vonage would sanction this but here goes.

I am relatively sure that they use the MAC address on the WAN port of the router in order to authenticate you. If you can tweak the MAC on the new router to match that of the old I'm betting your phone service will work.

It is what I plan to do when I build my Asterisk PBX. I'll just clone the MAC of my RT31P2 onto the NIC on the Asterisk box. As it is Asterisk does SIP and supports the codecs used by Vonage.


Not a good idea. Remember, they push firmware updates based on the registered equipment. Might be nasty if they push firmware for a PAP2 or WRT31P2 to a WRT54GP2.

On the Asterisk, how do you plan to register and authenticate without the adapter since Vonage will not share that information with you for login and password to authenticate? Id recommend thinking that through a little better.


Updates won't be accepted by Asterisk. It'll just block them on the Linux box.

That is just the point - I can watch the traffic stream and get those identities. I also suspect your login ID for the Vonage web site is the same as your SIP login. I'll post my results here when I start the project.
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