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dore00011 Posted:
Hi, Join the
world recognized
MBBS program in
Ukraine. You
can now earn
...

In The Forum:
Forum Suggestions - Comments
Topic:
mbbs in ukraine
On Nov 21, 2009 at 07:07:29

Steve48 Posted:
Since the setup
modem>Vonage is
working, the
Vonage unit must
be set up to
handle
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 04:44:18

Steve48 Posted:
You can't just
plug in the old
one and go, but
you can register
the new one on
line
...

In The Forum:
Vonage
Topic:
Have a new adapter, is there a 800 #
On Nov 21, 2009 at 04:22:17

rjanda Posted:
Thank you
ScottZ013, your
input is much
appreciated. FYI I
did check all my
credit
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 03:55:04

TonyIn Posted:
My Dlink router
sat
at: 192.168.1.1
My Link sys sits
at the same
location My
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 02:48:10

ScottZ013 Posted:
I am sorry to hear
about your issue.
I understand the
frustration, but
you maybe
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 02:39:51

sundance09 Posted:
I have a new
adapter I want to
try in replace of
my old PAP2 to see
if the issues I am
...

In The Forum:
Vonage
Topic:
Have a new adapter, is there a 800 #
On Nov 21, 2009 at 00:59:24

Steve48 Posted:
Please post the
detailed technical
information listed
in the sticky
message
...

In The Forum:
Vonage
Topic:
Internet and phone problems when making a call
On Nov 20, 2009 at 23:52:18

Axianamos Posted:
For over a year
now, we have been
having problems
with this, and
honestly, i just
...

In The Forum:
Vonage
Topic:
Internet and phone problems when making a call
On Nov 20, 2009 at 20:50:04

Steve48 Posted:
The setup
DSL>Vonage>R
outer>Computers
, which worked
before, should
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 20, 2009 at 00:53:51


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mattbarton77
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Joined: Feb 26, 2005
Posts: 3

PostPosted: Sat Feb 26, 2005 4:43 pm    Post subject: Moving Line to New Adapter Reply with quote Back to top

Hello

I bought a Linksys WRT54GP2 at Best Buy earlier this past week and would like to move my existing Vonage number to that adapter.

I've attempted to contact Vonage via telephone and I've waited and waited, and couldn't wait any longer. I've also sent e-mail and replied to it asking that I really wanted support, and have yet to hear from them.

Anyone know what I need to do? If I go through with activating the adapter, can I just switch my old number over to it? Do I really need to talk to some person at Vonage?

Thank you in advance.

Matt
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dabones
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Sat Feb 26, 2005 4:50 pm    Post subject: Reply with quote Back to top

I am not positive, but I will give you a suggestion to try, go to the vonage.com site and go to "retail activation' and then choose, 'add a line' and then it askes you to log in, see if once youre logged in if you can choose to swap adapters.. if it works then you're good to go Smile if not, then try and call back late tonight when they're not too busy..
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mattbarton77
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PostPosted: Sat Feb 26, 2005 4:57 pm    Post subject: Reply with quote Back to top

dabones wrote:
I am not positive, but I will give you a suggestion to try, go to the vonage.com site and go to "retail activation' and then choose, 'add a line' and then it askes you to log in, see if once youre logged in if you can choose to swap adapters.. if it works then you're good to go Smile if not, then try and call back late tonight when they're not too busy..

Thanks for the suggestion.

I have attempted to do that and it gives me the option of choosing a new number or porting an existing number. I did attempt to see if I could port my Vonage number and it wouldn't let me.

So, the only option which works is to assign me a new telephone number. I would do this, as long as I could re-assign my number in the dashboard, but I'm sure I can't without calling them.
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dabones
Vonage Forum Evangelist
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Sat Feb 26, 2005 5:02 pm    Post subject: Reply with quote Back to top

hrmmm sorry.. I wasn't sure.. yeah, all I'd say is wait till later tonight and try to call then.. or call the activation/sales line they answer quicker, they might be able to switch you, I kinda htink not, but you can try if you're bored..


you won't be able to swap numbers in your dashboard, so dont' try that..
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mattbarton77
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Posts: 3

PostPosted: Sat Feb 26, 2005 5:21 pm    Post subject: Reply with quote Back to top

dabones wrote:
hrmmm sorry.. I wasn't sure.. yeah, all I'd say is wait till later tonight and try to call then.. or call the activation/sales line they answer quicker, they might be able to switch you, I kinda htink not, but you can try if you're bored..


you won't be able to swap numbers in your dashboard, so dont' try that..

I have a SoftPhone so I used that to sit on hold. I only waited 17 minutes and got through. It took him about 15 seconds to change my number over to the new adapter. All he needed is the MAC address.

Of course, it doesn't work yet, but we'll see. I literally just got off the line with the guy.
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kd1s
Vonage Forum Senior
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Joined: Jan 13, 2005
Posts: 78
Location: Providence, RI

PostPosted: Sat Feb 26, 2005 5:25 pm    Post subject: Here's a thought Reply with quote Back to top

I'm not sure Vonage would sanction this but here goes.

I am relatively sure that they use the MAC address on the WAN port of the router in order to authenticate you. If you can tweak the MAC on the new router to match that of the old I'm betting your phone service will work.

It is what I plan to do when I build my Asterisk PBX. I'll just clone the MAC of my RT31P2 onto the NIC on the Asterisk box. As it is Asterisk does SIP and supports the codecs used by Vonage.
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kenn10
Vonage Forum Master
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Joined: Jun 07, 2004
Posts: 196
Location: Kennesaw, GA

PostPosted: Sat Feb 26, 2005 7:26 pm    Post subject: Re: Here's a thought Reply with quote Back to top

kd1s wrote:
I'm not sure Vonage would sanction this but here goes.

I am relatively sure that they use the MAC address on the WAN port of the router in order to authenticate you. If you can tweak the MAC on the new router to match that of the old I'm betting your phone service will work.

It is what I plan to do when I build my Asterisk PBX. I'll just clone the MAC of my RT31P2 onto the NIC on the Asterisk box. As it is Asterisk does SIP and supports the codecs used by Vonage.


Not a good idea. Remember, they push firmware updates based on the registered equipment. Might be nasty if they push firmware for a PAP2 or WRT31P2 to a WRT54GP2.

On the Asterisk, how do you plan to register and authenticate without the adapter since Vonage will not share that information with you for login and password to authenticate? Id recommend thinking that through a little better.
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eliotj
Vonage Forum Junior
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Joined: Feb 01, 2005
Posts: 36
Location: Alamo, Texas

PostPosted: Sat Feb 26, 2005 11:44 pm    Post subject: Reply with quote Back to top

all of these are the problems experienced with vonage.

No access to your SIP device - though you OWN IT.

Can't switch it out if it fries! and with no phone..how do you call them?

they have lousy customer service but I personally didn't sign up for their customer service, I signed up for VOIP phone service. and I have it.
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kd1s
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 13, 2005
Posts: 78
Location: Providence, RI

PostPosted: Sun Feb 27, 2005 12:03 pm    Post subject: Re: Here's a thought Reply with quote Back to top

kenn10 wrote:
kd1s wrote:
I'm not sure Vonage would sanction this but here goes.

I am relatively sure that they use the MAC address on the WAN port of the router in order to authenticate you. If you can tweak the MAC on the new router to match that of the old I'm betting your phone service will work.

It is what I plan to do when I build my Asterisk PBX. I'll just clone the MAC of my RT31P2 onto the NIC on the Asterisk box. As it is Asterisk does SIP and supports the codecs used by Vonage.


Not a good idea. Remember, they push firmware updates based on the registered equipment. Might be nasty if they push firmware for a PAP2 or WRT31P2 to a WRT54GP2.

On the Asterisk, how do you plan to register and authenticate without the adapter since Vonage will not share that information with you for login and password to authenticate? Id recommend thinking that through a little better.


Updates won't be accepted by Asterisk. It'll just block them on the Linux box.

That is just the point - I can watch the traffic stream and get those identities. I also suspect your login ID for the vonage web site is the same as your SIP login. I'll post my results here when I start the project.
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