Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Charlespah Posted:
generic Aricept

colchicine buy
uk
http://online-buyi
ng-colchicine.weeb
ly.c
...

In The Forum:
Vonage
Topic:
Best price for Aricept in Australia
On Apr 18, 2014 at 18:26:49

Charlespah Posted:
generic
spironolactone
online in USA

buy fluticasone
propionate
...

In The Forum:
Vonage
Topic:
Spironolactone in UK.Buy Spironolactone online
On Apr 18, 2014 at 17:31:03

Charlespah Posted:
buy cheapest
generic zocor
overnight

cymbalta without
prescription
...

In The Forum:
Vonage
Topic:
Zocor in Australia.Buy Zocor online
On Apr 18, 2014 at 16:36:07

BenjiPous Posted:
Then I stopped and
looked at the
Count.
http://jid9buybi
axin.enjin.com
cheap
...

In The Forum:
Vonage
Topic:
News victorville police scanner
On Apr 18, 2014 at 15:48:31

Charlespah Posted:
buy Yasmin online
in USA cheap

cymbalta no
prescription
http://cymbalta-on
...

In The Forum:
Vonage
Topic:
Best price for Yasmin in Canada
On Apr 18, 2014 at 15:39:30

Charlespah Posted:
Mometasone In USA
Online No
Prescription
discount
Mometasone online
...

In The Forum:
Vonage
Topic:
Discount Mometasone in Canada online
On Apr 18, 2014 at 14:44:10

Charlespah Posted:
Cheapest Ethinyl
Estradiol In USA
Purchase

purchase renova
...

In The Forum:
Vonage
Topic:
Best price for Ethinyl Estradiol in Australia
On Apr 18, 2014 at 13:39:14

BenjiPous Posted:
The movement of
the jaws, in this
effort to cry
aloud, showed me
that they were
bound
...

In The Forum:
Vonage
Topic:
Free bonus uridium tool
On Apr 18, 2014 at 13:37:34

Charlespah Posted:
Buy orlistat
Online No Doctor
Prescription

purchase
cleocin
...

In The Forum:
Vonage
Topic:
Where to buy Orlistat in Canada Without Prescription
On Apr 18, 2014 at 12:37:31

Charlespah Posted:
Buy Cheap Generic
Patanol In
Australia

buy renova online
http://uk-order-r
...

In The Forum:
Vonage
Topic:
No prescription Patanol purchase
On Apr 18, 2014 at 11:35:10


Vonage VoIP Forums

Vonage In The News
Vonage Extends Home Phone Use and Savings Beyond the Front Door

Vonage Granted Another Three Patents

Syndication

Vonage Customer Reviews
Appreciation
Appreciation



Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



international connection
international connection



VDV21-VD adapter and Vonage service - a winner!
VDV21-VD adapter and Vonage service - a winner!



Should have signed up sooner!!!!
Should have signed up sooner!!!!




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
BigDeal
New Forum Member
New Forum Member


Joined: Feb 19, 2005
Posts: 6

PostPosted: Sat Feb 26, 2005 4:01 pm    Post subject: Canceling Vonage, for now Reply with quote Back to top

I was eager to give Vonage a try, now that lots of places are offering full rebates on the hardware purchases. I am currently a Time Warner Digital Phone customer, and I was looking forward to paying $25.00 per month for more services and features than Time Warner is giving me for $45 / month.

I purchased a Linksys PAP2 adapter at Staples, brought it home, and completed the retail activation. I had dial tone in less than 5 minutes! I was very impressed with the calling features, and the Vonage dashboard is really nifty. I was really rooting for this to work.

So why cancel? In a nutshell, inconsistent call quality. When Vonage is good, it is VERY good - certainly on a par with Time Warner Digital Phone. However, under many circumstances I would get dropouts, hiss, and lots of "lag" that made conversations difficult, even when I wasn't using my internet connection. Testing with PingPlotter, TestYourVOIP, and this forum's Voip speed tests showed very good results, yet call quality was very inconsistent.

When I called to cancel, the person asked if I had talked to Vonage tech support - which I have not. Realistically, is there anything they could have done in this situation?

I may try again in another 6 months or so. In the meantime, I'm awaiting a call back from someone who can complete the cancellation of my account. Sad
View user's profile Send private message
Martlet
Vonage Forum Master
Vonage Forum Master


Joined: Feb 13, 2005
Posts: 206
Location: Boston

PostPosted: Sat Feb 26, 2005 4:13 pm    Post subject: Re: Canceling Vonage, for now Reply with quote Back to top

BigDeal wrote:
I was eager to give Vonage a try, now that lots of places are offering full rebates on the hardware purchases. I am currently a Time Warner Digital Phone customer, and I was looking forward to paying $25.00 per month for more services and features than Time Warner is giving me for $45 / month.

I purchased a Linksys PAP2 adapter at Staples, brought it home, and completed the retail activation. I had dial tone in less than 5 minutes! I was very impressed with the calling features, and the Vonage dashboard is really nifty. I was really rooting for this to work.

So why cancel? In a nutshell, inconsistent call quality. When Vonage is good, it is VERY good - certainly on a par with Time Warner Digital Phone. However, under many circumstances I would get dropouts, hiss, and lots of "lag" that made conversations difficult, even when I wasn't using my internet connection. Testing with PingPlotter, TestYourVOIP, and this forum's Voip speed tests showed very good results, yet call quality was very inconsistent.

When I called to cancel, the person asked if I had talked to Vonage tech support - which I have not. Realistically, is there anything they could have done in this situation?

I may try again in another 6 months or so. In the meantime, I'm awaiting a call back from someone who can complete the cancellation of my account. Sad


Sure there is. If your tests look ok, it very easily could have been a settings change or an alteration in your LAN configuration that would have made everything better.
View user's profile Send private message ICQ Number
otaku
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Sat Feb 26, 2005 5:57 pm    Post subject: Reply with quote Back to top

Perhaps having a phone adapter like the Linksys, with QoS, could've helped too?

Or perhaps Time Warner was "sabotaging" Vonage's traffic (a conspiracy theory that's been floating around) to keep you with them.

_________________
--
Josh Hope
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger
rlstjohn
Vonage Forum Master
Vonage Forum Master


Joined: Jan 27, 2005
Posts: 218
Location: Maryland

PostPosted: Sat Feb 26, 2005 6:18 pm    Post subject: Reply with quote Back to top

Quote:

Sure there is. If your tests look ok, it very easily could have been a settings change or an alteration in your LAN configuration that would have made everything better.


I agree...I was getting some crappy quality and I simply moved my PAP2 on my LAN and I also upgraded my home phone system to the Uniden 8860. It all made a world of difference and I cannot tell any difference from how things used to be with Verizon....except the bill!!
View user's profile Send private message
jockey
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 26, 2004
Posts: 89
Location: Upstate New York

PostPosted: Sun Feb 27, 2005 10:07 am    Post subject: Reply with quote Back to top

BigDeal,
I am also a TW Roadrunner customer. I am in Upstate NY. My service is far from perfect but it is "OK" for now. I too have looked into their digital phone service but found the price to be very high. Although my speeds average around 4500/350 I still have a problem with choppy audio when my bandwith saver is set to 90. I now have it at 50 and it is better. The problem is that there is no good reason why this is happening. My speed tests are good and my results from testyourvoip are good also. Please let me know your setup and if it is similar to mine we can isolate some things. I know you are on your way out the door but your info will help me and others.

Common problems:
1) choppy audio when band set to 90
2) echos, worse when band set to 90
3) other say I sound like I am in a tunnel ( happens once in a while, Vonage did raise my FXS input I will se if that helps.)

set up:

Motorola SB4100>> Linksys RT31p2>> PC
Bandwith saver at 50
QOS enabled at 256
speeds around 4500/350

If anyone else has any suggestions or if there are other TW Roadrunner folks out there your response is welcome.

Thanks
View user's profile Send private message Visit poster's website
BigDeal
New Forum Member
New Forum Member


Joined: Feb 19, 2005
Posts: 6

PostPosted: Sun Feb 27, 2005 2:04 pm    Post subject: Reply with quote Back to top

My setup was:

Motorola SBV4200 Voice over IP cable modem
Netgear WGR614 wireless router
Linksys PAP2 telephone adapter

Three PCs, one wireless, two wired to the WGR 614, very rare that more than one PC in use at any one time. I don't do any P2P filesharing or anything like that, VPN to work is the heaviest use for the upstream connection.

"Official" speeds 5 Mbps downstream, 384 Kbps upstream.

Just did a speed test, which reported 4.83 Mbps down and 566 Kbps upstream. QOS 97 %, RTT 56ms, MaxPause 20ms. TestYourVOIP numbers to Boston and San Jose today vary between 4.3 and 4.4 (with 4.4 being the "max").

These numbers are consistent with what I saw when I was testing Vonage. The numbers always looked good, but very often I was still experiencing unacceptable call quality. I never saw an association between poor quality calls and my own personal internet activity. I would try speed tests during calls and not notice any degradation in call quality. Other times I would be have all the PCs turned off, and calls would still be unacceptable.

With the clock ticking down on my 14-day trial, and reading the threads about how difficult it is to get to Vonage tech support, I decided to cancel for now. When Vonage comes out with E-911 and seems to have a better grip on customer support, I will most likely try again. For now, with Time Warner, I'm still saving money over Verizon, and my call quality is excellent.
View user's profile Send private message
otaku
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Sun Feb 27, 2005 3:27 pm    Post subject: Reply with quote Back to top

I don't know how, but I wonder if the Voip cable modem had something to do with it?

There may be truth in the rumours that Time Warner is sabotaging their competition (Vonage)...

_________________
--
Josh Hope
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger
jockey
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 26, 2004
Posts: 89
Location: Upstate New York

PostPosted: Sun Feb 27, 2005 4:01 pm    Post subject: Reply with quote Back to top

As you can see I a using the Motorola SB4100. Maybe this has something to do with it. I have asked for a SB5100 and am waiting for that. If I ever get them to call me back so I can get a SB5100 I'll report back. I tried buying my own modem but they said I have to use one of theirs Rolling Eyes . I have read other threads that the SB5100 has worked well for others.
View user's profile Send private message Visit poster's website
pubcrawler
Vonage
Engineer
Vonage<br>Engineer


Joined: Oct 24, 2005
Posts: 2

PostPosted: Wed Nov 23, 2005 3:17 pm    Post subject: Reply with quote Back to top

Currently there known problems with the Motorola SBV4200 cable modem and the Vonage service. This issue is currently being researched.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Nov 23, 2005 8:04 pm    Post subject: Reply with quote Back to top

You're responding to a thread 9 months old.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New RRanken
New Today 5
Yesterday 9
Total 80805

Who Is On Site
Visitors 100
Members 3
Total 103


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.02
Change:   +0.17
Up to 15 Minute Delay

Site Search
 






†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Restaurant.com Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at http://Dine.Restaurant.com before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit http://Dine.Restaurant.com for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.31 Seconds and 236 Pages In The Last 60 Seconds
The Vonage VoIP Forum