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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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GRICHA00
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Joined: Feb 24, 2005
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PostPosted: Thu Feb 24, 2005 11:52 pm    Post subject: linksys RT31p2-- should phone light 1or 2 be green? Reply with quote Back to top

hey guys, i have a question.
first a little background. i signed up for Vonage about three weeks ago. service worked fine for two weeks then all i got when i turned a phone on was static. my internet worked fine just didnt have any phone. did the standard reboot, talked with Vonage, tech determined my adapter was defective. they have since sent me a new one. here's my question. i set it up properly per disc instructions. when i plug phone wire into phone port 1 on adapter i get no dial tone and the phone 2 light is lit on the front of the device. when i plug the phone wire into port 2 i get i dial tone and service works great.
So--- does it matter what port i have it plugged into (obviously i have it in port 2 now so i can use the phone) or should it be in port one?
by the way i cant really remember if this was the case with the first device i had.
thanks for any info/help
gricha00
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otaku
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PostPosted: Fri Feb 25, 2005 1:18 am    Post subject: Reply with quote Back to top

just a guess:

Perhaps one of the "fixes" Vonage tried on your old unit was to use Port 2. Perhaps they did not switch this back to Port 1 after shipping your new router.

In any event, as long as you don't need the second port for fax, and your service is working fine, I'd say go with it. If it bothers you and you want it back on Port 1, you can always call customer service back...

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