Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
dwnr11217
New Forum Member
New Forum Member


Joined: Feb 26, 2005
Posts: 3

PostPosted: Tue Mar 01, 2005 10:29 pm    Post subject: Reply with quote Back to top

I have figured the lost dial tone problem (see my posts above). For some reason you have to put your network router in front of the Linksys phone adapter. There are several other posts where people have suggested this solution, though Vonage installation instructions and many Vonage Gurus say otherwise.

This is what it should be to get the firmware update and reinstate a dial tone:
Internet>Modem>Network Router>Phone Adapter

in my case
Internet>Modem>Airport Extreme (wireless)>LynksysRT31P2

Once I did this and I rebooted the phone adapter the Firmware was updated from 1.26 to 1.27 and the dial tone returned. I do not understand why this would work but it did.

People will have different Network Routers and are on different platforms so will have to figure out how to configure their particular router and phone adapter to put them in this order. Conceptually, it seems to me, the Phone Adapter becomes part of the network rather than creating the network. This may create problems down the line but it seemed to do the trick for now. And I hope it points people in the right direction to find a solution for themselves. I wish I could help more since there is little help available from Vonage (see comment below).

I also tried removing the Network Router from the configuration for several nights when I did not need my computer to be connected to the internet. In other words:
Internet>Modem>Phone Adpater
Needless to say I rebooted before and after every configuration change. Unaccountably this did not solve the problem. It should not be necessary to be part of a network for the Phone Adapter to work.

I am not a network administrator and had to fumble through many experiments and spent hours looking through this forum and others to find a solution. I was never able to reach a Vonage representative by phone, I never recieved a response (other than a form letter) to my email requests to Vonage. There are several posts on this topic in this forum and I did not see one helpful response from a Vonage representative and there are certainly none in this thread. I also noticed that there are NO links to the Vonage forum from vonage.com.

It took me 15 hours over 5 days to troubleshoot this. If I were not a little geeky and very persistent I would not have been able to solve this problem. With a little help I expect this could have been solved in a hof hour or so. After this experience, I would not recommend Vonage to an average non-technical consumer. Good luck to all of you trying to troubleshoot a Vonage problem.
View user's profile Send private message
whoss
New Forum Member
New Forum Member


Joined: Mar 01, 2005
Posts: 2

PostPosted: Tue Mar 01, 2005 11:39 pm    Post subject: That fix worked! Reply with quote Back to top

to: dwnr11217

Thank you very much for your hard work and long hours of troubleshooting! Your solution worked perfectly. I put my RT31P2 behind my network router and it updated the firmware to 1.27.01 immediately which restored dial tone. I then returned my RT31P2 to the original order in the network and it still works.

Thanks again! I also never received any reply from Vonage.
View user's profile Send private message
PortMeOver
New Forum Member
New Forum Member


Joined: Mar 02, 2005
Posts: 2

PostPosted: Wed Mar 02, 2005 3:05 pm    Post subject: Reply with quote Back to top

I have the PAP2 Vonage adapter. This past weekend I had the same problem...No dial tone and the lights were blinking. Reboot after reboot would not fix the problem. I would have dial tone for abt 15 minutes, then the PAP2 would start blinking and there was no dial tone.

I placed the PAP2 behind my router (was on a separate IP all by its self) and dial tone was restored. No additional issues with the PAP2.

Prior to coming up with the solution, I contacted Vonage CS by email, but only received the standard email with dumb suggestions.

I have never heard back from CS. PPCS. Mad
View user's profile Send private message
srs
New Forum Member
New Forum Member


Joined: Mar 14, 2005
Posts: 3

PostPosted: Thu Mar 17, 2005 6:22 pm    Post subject: to dwnr11217 Reply with quote Back to top

This thread is very interesting to me... i already have that configuration (modem, airport extreme, Linksys). I originally had it the other way around (as per everyone's instruction), but i could not VPN into my work network. Have you heard of this? Anyway, i have noticed that my internet is sketchy with this configuration, it drops out completely sometimes, but then will spontaneously return 3 minutes later or so. What is going on?!?! Pages will just try to load, and I will finally get a "server could not be reached" type of error message. I have spent two days trying to nail this down! I have my airport base station set to distribute a single ip address using dhcp and nat, and i presume the Linksys is set to distrubute addresses as well. Is this a problem? I can't seem to connect to the linksys router anymore via IE, presumably because the default ip address is now different because it is sitting behind the airport. Argh!!! Help!! Please!! I also talked to Vonage customer support and he just said that I had it set up correctly. Does it matter what ip address system you use? 10 base? 192?? I have tried them both. I have also posted this problem elsewhere in this fourm to no avail. At least maybe we could compare notes...

Shannon
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New ElisseyOa
New Today 3
Yesterday 6
Total 99004

Who Is On Site
Visitors 78
Members 0
Total 78


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.94 Seconds and 534 Pages In The Last 60 Seconds
The Vonage VoIP Forum